Zoho SalesIQ is a customer engagement platform that boosts sales through live chat and visitor tracking. While its mobile app performance can be unreliable, powerful chatbot automation and seamless integration within the Zoho ecosystem make it a compelling choice for converting website visitors into leads and improving customer support.
Zoho SalesIQ Specifications
Opportunity Management
Sales Forecasting
Email Integration
Customer Segmentation
What Is Zoho SalesIQ?
Zoho SalesIQ is a comprehensive customer engagement and live chat platform designed to help businesses boost their sales, marketing, and support efforts in real-time. It enables companies to track website visitors, engage them with proactive chat invitations, and automate interactions using powerful chatbots. By providing a 360-degree view of each visitor's journey, SalesIQ empowers businesses to convert more leads, close deals faster, and offer superior customer support, all from a single, unified dashboard.
Zoho SalesIQ Pricing
In addition to a 15-day free trial, the software offers several pricing plans with both annual and monthly billing options. The plans are as follows:
- Free Plan
- Basic - $10/operator/month
- Professional - $17/operator/month
- Enterprise - $25/operator/month
Disclaimer: The pricing is subject to change.
Zoho SalesIQ Integrations
The software seamlessly integrates with several third-party applications, including:
- GoDaddy
- Zoho CRM Software
- Zendesk Suite
- Mailchimp Software
- Zoho Analytics
Who Is Zoho SalesIQ For?
Zoho SalesIQ is designed for various roles and industries focused on customer interaction and lead generation, including:
- Education
- Real estate
- Finance
- Manufacturing
- E-commerce
- Restaurants
Is Zoho SalesIQ Right For You?
If your business relies on its website to generate leads and support customers, Zoho SalesIQ is a powerful tool to consider. Whether you're a small business looking to implement live chat for the first time or a large enterprise seeking to automate customer engagement with sophisticated chatbots and analytics, SalesIQ offers a scalable and feature-rich solution to help you connect with your audience more effectively. Are you still not sure about the platform and need expert advice to make an informed decision? Reach out to us at (661) 384-7070 now.
Zoho SalesIQ Features
The software allows teams to engage website visitors in real-time with customizable chat widgets. Proactive chat invitations can be triggered based on visitor behavior, such as time spent on a page or location, allowing sales and support teams to connect with potential customers at the most opportune moment.
See How It WorksUsers can gain deep insights into who is visiting your website, where they came from, and what pages they are viewing. This feature provides a detailed history of each visitor's journey, helping you understand their interests and intent, which is crucial for personalizing engagement and prioritizing leads.
See How It WorksThe software allows businesses to automate conversations and lead qualification with powerful chatbots. The codeless Zobot builder allows you to create custom bots to handle routine queries and gather visitor information. In addition, the AI-powered Answer Bot can understand customer questions and provides instant responses by drawing from your resource library, freeing up human agents to focus on more complex issues.
See How It WorksUsers can automatically score leads based on their actions and demographic information. By assigning points to visitors who perform specific actions, such as visiting the pricing page or downloading a resource, SalesIQ helps your sales team identify and prioritize the most promising prospects, ensuring timely follow-up and increasing conversion rates.
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