Bird Software

Bird Software

17 Review(s)

Overview

Bird Software is a robust platform designed to enhance customer communication through multiple channels such as Email, SMS, and WhatsApp. While it may not be the right fit for every industry, its integration and automation features make it a valuable tool for businesses aiming to improve engagement and efficiency.

Overall Rating

Based on 17 users reviews

4.5

Rating Distribution

Positive

94%

Neutral

0%

Negative

6%

Starting Price
Custom

Bird Software Specifications

Live Chat

Omnichannel Support

CRM Integration

Canned Responses

View All Specifications

What Is Bird Software?

Bird Software is an all-in-one communication platform that enables businesses to engage with customers through Email, SMS, WhatsApp, and more from a single, user-friendly interface. It enhances communication efficiency with automation tools, AI-powered messaging, and seamless CRM integrations. Perfect for nurturing leads, sending updates, and providing customer support, Bird Software streamlines customer interactions. By making customer communication smarter and faster, it helps businesses scale and improve engagement while saving time and resources.

Bird Software Pricing 

Bird software pricing includes the following packages:

  • Contact-based pricing: $45/month
  • Enterprise Plan: Custom pricing
Users can get pricing according to their business requirements and budget.

Disclaimer: The pricing is subject to change.

Bird Software Integrations 

The Bird software supports integration with multiple systems and platforms, such as: 

Users can schedule a Bird Software demo to learn more about its integration.

Who Is Bird Software For? 

Bird Software is ideal for a wide range of industries and sectors, including: 

  • E-commerce & Retail
  • Financial Services
  • Healthcare & Wellness
  • Travel & Hospitality
  • Education & Online Learning

Is Bird Software Right For You? 

Bird Software is a powerful, omnichannel communication platform designed to help businesses communicate with customers via Email, SMS, WhatsApp, and more. Bird Software's features and integrations with leading CRMs, e-commerce tools, and AI platforms make it especially valuable for fast-scaling brands and industries. Whether you're in retail, finance, or healthcare, Bird Software can improve your communication strategy.

Still doubtful if Bird Software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.

Bird Software Features

Bird's omnichannel API suite helps businesses connect with customers via Email, SMS, WhatsApp, Voice, and more. Its global infrastructure and real-time analytics ensure businesses can have reliable and scalable communication across diverse platforms. This approach helps maintain consistent engagement with your audience, no matter which channel they prefer.

See How It Works

Bird Software offers marketing tools that allow businesses to create and automate personalized campaigns at scale. It syncs data from over 100 sources, including CRMs and e-commerce platforms, enabling businesses to deliver dynamic content based on customer behaviors. Features like A/B testing and AI-powered insights help create high-converting templates.

See How It Works

Bird Software’s unified inbox brings together SMS, WhatsApp, email, and more in one place. This makes it easy for businesses to manage customer conversations. The integration enhances team collaboration, speeds up response times, and ensures consistent, effective support across all communication channels. Bird Software optimizes your customer service process.

See How It Works

Bird Software’s automation tools utilize AI to enhance marketing tasks. It helps businesses create personalized journeys, target specific audiences, and run campaigns automatically. With tracking tools, you can adjust campaigns for better results, increasing engagement and return on investment without extra effort. Bird makes marketing simpler and more effective.

See How It Works

Pros And Cons of Bird Software

Pros

  • Many users appreciate Bird's intuitive design

  • Bird offers competitive pricing, especially beneficial for businesses purchasing in bulk

  • Users report fast and dependable message delivery

Cons

  • Some users find the available guides insufficient

  • There are reports of minor bugs and glitches

Bird Software Reviews

Total 17 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

29%

3

Stars

0%

2

Stars

0%

1

Stars

6%

Share your experience

F

Facundo

Financial Services, 11-50 employees

More than a year

1.0
February 2025

“A provider that can't be trusted

Pros

Honestly there's nothing special about the service. It's just average but I have to say, the customer service has been the worst experience I have had. It's really disappointing.

Cons

They blocked our account without any notice or explanation. We lost access to all the services connected to it, which caused a huge problem for us and our customers.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

1

Functionality

2

D

Diana

Computer Software, 1-10 employees

More than a year

4.0
January 2025

“A top-tier conversational AI tool on the market

Pros

Bird is still the top conversational AI platform�hands down!! But over time they have expanded into a full CRM platform. While I think their AI tools are still top notch, Im not sure they're the best when it comes to CRM features just yet.

Cons

It feels like they are doing a bit too much now. The website is pretty overwhelming compared to their old one and the platform has changed quite a bit. MessageBird started as an SMS tool, then expanded to an omnichannel tool, then added conversational AI, and now it's a CRM. While I admire their innovation, it can be a bit too much as a customer.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

9

F

Fabrice

Health, Wellness and Fitness, 11-50 employees

More than a year

5.0
December 2024

“Bird's greatest strength is its easiness

Pros

It is super easy to use and I love how quickly it gives me feedback. It's simple and that's what makes it great.

Cons

Sometimes it has issues with certain phones especially when the internet connection is weak.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

8

View All 17 Reviews

Frequently Asked Questions

As of now, Bird Software does not offer a dedicated mobile app.

Yes, Bird Software offers a comprehensive suite of APIs.

Bird Software is perfect for a diverse range of industries and sectors, including E-commerce & Retail, Financial Services, Healthcare & Wellness, Travel & Hospitality, and Education & Online Learning.

Bird software cost includes a contact-based pricing plan at $45 per month, with an Enterprise Plan available at custom pricing. Users can request pricing based on their specific business needs and budget.

Bird Software offers support through multiple channels, including live chat, email, voice calls, SMS, WhatsApp, and social media, ensuring accessible and responsive customer service.

Bird software supports integration with a variety of systems and platforms, including Salesforce, Asana, Pipedrive CRM, monday.com, Notion, PagerDuty, and Jira Software.

Bird Software supports multiple languages to facilitate global communication and localization. While the specific languages are not explicitly listed on their website, Bird's platform is designed to handle multilingual content and customer interactions.