Birdeye

Birdeye

13 Review(s)

Overview

Birdeye software streamlines customer experience management by gathering reviews, monitoring online feedback, and facilitating direct customer interactions. Though it requires initial setup, its tools significantly help businesses enhance visibility, address issues quickly, and boost customer satisfaction.

Overall Rating

Based on 13 users reviews

3.5

Rating Distribution

Positive

69%

Neutral

0%

Negative

31%

Starting Price
Custom

What Is Birdeye?

Overview

Birdeye is a cloud-based customer experience platform designed for businesses across various industries to enhance their online reputation and customer engagement. It provides solutions for managing reviews, improving local search visibility, and monitoring customer feedback.

By streamlining communication and addressing issues promptly, the software helps businesses build stronger connections with their clients. Birdeye addresses key challenges like low customer retention, poor online visibility, and lack of streamlined customer feedback.

Birdeye Pricing

The software offers three packages:

  • Starter: designed to improve both reputation and rank in local searches
  • Growth: offers tools to boost sales
  • Dominate: designed to make you stand out in your local market
Birdeye cost will differ depending on your organization type and needs. Users can get pricing for the plan that best suits them.

Birdeye Integrations

Birdeye seamlessly integrates with various popular business applications, including:

Watch a free Birdeye demo to learn more about its integrations.

Who Is Birdeye For?

The software is designed for businesses of all sizes across various industries and sectors, such as:

  • Marketing and advertising
  • Automotive
  • Medical practice
  • Food and beverages
  • Warehousing
  • Consumer services
  • Building materials

Is Birdeye Right For You?

Birdeye’s tools enable businesses to elevate customer satisfaction and stand out in competitive markets. Through a variety of tools, it helps your business connect digitally and enhance its reputation. The software is also scalable and secure, complying with the highest industry standards. It is HIPAA, CCPA, and PCI DSS 3.1 compliant.

Still not sure if Birdeye is right for you? Contact our customer support team at (661) 384-7070, and they will help you make a confident decision.

Pros And Cons of Birdeye

Pros

  • Strong review generation capabilities

  • Easy integration with other systems

  • Excellent customer support team

  • Insightful analytics tools

Cons

  • Delays are found in review aggregation, according to some users

  • There can be inconsistent response synchronization, according to software users

Frequently Asked Questions

Birdeye offers phone support, chat, email, helpdesk, FAQs, and Knowledge Base.

The typical users of Birdeye are those in the automotive, consumer services, and warehousing industries.

Birdeye price depends on your business needs. Users can get pricing for a custom plan.

Yes, Birdeye has a mobile app. 

Birdeye integrates with GenBook, Quickbooks, HubSpot, Zoho Books, and more.

Birdeye supports English.

Yes, Birdeye offers an API.