Overview
Birdeye software streamlines customer experience management by gathering reviews, monitoring online feedback, and facilitating direct customer interactions. Though it requires initial setup, its tools significantly help businesses enhance visibility, address issues quickly, and boost customer satisfaction.
Overall Rating
Based on 13 users reviews
3.5
Rating Distribution
Positive
69%
Neutral
0%
Negative
31%
Starting Price
Custom
What Is Birdeye?
Overview
Birdeye is a cloud-based customer experience platform designed for businesses across various industries to enhance their online reputation and customer engagement. It provides solutions for managing reviews, improving local search visibility, and monitoring customer feedback.
By streamlining communication and addressing issues promptly, the software helps businesses build stronger connections with their clients. Birdeye addresses key challenges like low customer retention, poor online visibility, and lack of streamlined customer feedback.
Birdeye Pricing
The software offers three packages:
- Starter: designed to improve both reputation and rank in local searches
- Growth: offers tools to boost sales
- Dominate: designed to make you stand out in your local market
Birdeye Integrations
Birdeye seamlessly integrates with various popular business applications, including:
- GenBook
- ADP
- Quickbooks
- Zoho Invoice
- Salesforce
- Zoho Books
- HubSpot
- Entrata
Who Is Birdeye For?
The software is designed for businesses of all sizes across various industries and sectors, such as:
- Marketing and advertising
- Automotive
- Medical practice
- Food and beverages
- Warehousing
- Consumer services
- Building materials
Is Birdeye Right For You?
Birdeye’s tools enable businesses to elevate customer satisfaction and stand out in competitive markets. Through a variety of tools, it helps your business connect digitally and enhance its reputation. The software is also scalable and secure, complying with the highest industry standards. It is HIPAA, CCPA, and PCI DSS 3.1 compliant.
Still not sure if Birdeye is right for you? Contact our customer support team at (661) 384-7070, and they will help you make a confident decision.