Last Updated
Overview
Grade.us helps agencies streamline client reputation management with powerful review generation campaigns. The system features a fully customizable white-label experience. Despite having limited multi-profile customization options, the software’s reporting and scalability make it the definitive tool for large brands and enterprise teams.
Grade.us Specifications
- Analytics And Reporting
- Customer Feedback Surveys
- Self-Service Portal
- Customer Profiles
What Is Grade.us?
Grade.us is a cloud-based review management platform designed to help businesses and agencies automate the collection, monitoring, and promotion of customer reviews. It enables users to create customizable review requests, track feedback in a centralized dashboard, and showcase positive reviews through website widgets or social media. By simplifying reputation management, Grade.us helps teams save time, strengthen credibility, and drive growth. The platform is suitable for small to medium-sized businesses and multi-client agencies.
Grade.us Pricing
Grade.us price varies based on business needs and the number of seats required. Plans available are:
- Solo: $110/month/seat
- Professional: $60/month/seat
- Agency: $40/month/seat
- Partner: $25/month/seat
Disclaimer: The pricing is subject to change.
Grade.us Integrations
The software supports integration with multiple systems and platforms, such as:
Who Is Grade.us For?
Grade.us software is ideal for a wide range of industries and sectors, including:
- Legal
- Home Services
- Real Estate
- Restaurants
- Hospitality
- Automotive
Is Grade.us Right For You?
If you are an agency or established brand struggling to efficiently scale and manage your vast online reputation, Grade.us is your complete solution. Trusted by top brands like Pepsi and SproutLoud, it eliminates the manual hassle of generating and monitoring reviews, saving significant time.
The platform is engineered for enterprise-grade scalability across many locations. Its standout White Label feature provides full rebranding capabilities, making it the perfect secure fit for agencies seeking a professional, turnkey product to grow their client service offerings.
Still doubtful if Grade.us is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Grade.us Features
Review Generation
This feature allows users to create a custom, branded review landing page under their own domain. It enables employees to upload customer data in bulk to initiate customizable email and SMS drip campaigns for automated review requests.
Review Monitoring And Review Responses
The software offers monitoring across 150+ review sites, ensuring users never miss feedback. Users can set up white-labeled email notifications for new reviews and utilize an actionable command center to quickly respond to reviews on platforms like Google and Facebook.
Review Marketing
This feature helps businesses automatically boost credibility by sharing 5-star reviews on social media platforms. Users can also add embedded review stream widgets, including schema-friendly WordPress versions, to showcase dynamic customer testimonials on their website.
Listings Management
The software, via the dedicated Listings Management partnership, provides manual, comprehensive cleanup and creation of accurate business data. This critical one-time service is key for expanding a local search footprint and maintaining ownership of all their listing information.
White Label Reporting
This feature enables users to schedule and automate weekly or monthly customized white-label review portfolio reports. These reports provide clients with key performance metrics across multiple locations and are sent from a white-labeled email address.
Pros And Cons of Grade.us
Pros
Takes hassle out of sending review requests
Increases odds of review completion by customer
Ability to manage all client accounts from one login
Cons
Cannot rescan business listings automatically
Mobile app is not available
Grade.us Reviews
Total 51 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars67%
4
Stars24%
3
Stars4%
2
Stars2%
1
Stars4%
Share your experience
Codjo Bienvenu Dandjesso
Apparel & Fashion, 11-50 employees
Free Trial
“Helps keep customers satisfied”
Pros
This software helps keep customers satisfied and makes review management much more organized.
Cons
I really don't see any downside to this software because it's very useful for handling reviews. I even recommend that all of my partners use it.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Senami Bokononga
Design, 1-10 employees
Free Trial
“Effective review management”
Pros
It is a recommended software because it helps manage reviews more effectively. It is also easy to access and not very expensive.
Cons
Can't think of any downsides.
Rating Distribution
Ease of use
5
Value for money
7
Customer Support
5
Functionality
6
Devache GBEGNONHOU
Marketing and Advertising, 11-50 employees
Free Trial
“Would recommend it”
Pros
It's a truly essential piece of software and honestly feels one of a kind. It helps businesses as well as the general public efficiently analyze customer or target-audience feedback on a given post, making it much easier to reach a reliable decision.
Cons
I haven't noticed any real downsides with this software. Because of that, I would absolutely recommend it to anyone.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Frequently Asked Questions
What other apps does Grade.us integrate with?
Grade.us supports integrations with Mailchimp, Salesforce, ActiveCampaign, HubSpot, QuickBooks, Yelp, and Twitter.
What language does Grade.us support?
The software is available in English, Spanish, French, German, Danish, Dutch, Polish, Italian, Portuguese, and Romanian.
What level of support does Grade.us offer?
Grade.us offers support through a contact form.
Does Grade.us offer an API?
Yes, Grade.us offers an API.
What types of pricing plans does Grade.us offer?
Grade.us offers flexible plans based on business needs: Solo $110/month/seat, Professional $60/month/seat, Agency $40/month/seat, Partner $25/month/seat. A free trial is available. Get in touch for a personalized Grade.us cost estimate.
Who are the typical users of Grade.us?
Grade.us features make it suitable for agencies and businesses across legal, home services, real estate, restaurants, hospitality, and automotive industries.
Does Grade.us have a mobile app?
No, Grade.us does not currently offer a dedicated mobile app.