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HelpCrunch

HelpCrunch

Last Updated Feb 14, 2025

Overview

HelpCrunch is a top-rated customer communication platform that enhances support, marketing, and sales. It boosts conversions, improves customer support, and accelerates growth. While some users find the mobile app lacking metadata display for chats, they appreciate its analytics for efficient evaluations and workforce management.

Overall Rating

Based on 24 users reviews

4.7

Rating Distribution

Positive

96%

Neutral

4%

Negative

0%

Starting Price
Custom

What Is HelpCrunch?

Overview

HelpCrunch software is a comprehensive platform designed to manage the full customer lifecycle, from converting prospects to fostering long-term customer loyalty. With tools that include live chat for websites and mobile apps, email marketing, marketing automation, and a robust ticketing system, HelpCrunch empowers businesses to boost sales, engage users effectively, and deliver personalized support. Each solution is crafted to enhance customer experience and streamline communication for stronger, lasting relationships.

HelpCrunch Pricing

The HelpCrunch price model includes three unique pricing plans, including:

  • Basic: $15/month
  • Pro: $25/month
  • Unlimited: $620/month
Get a detailed HelpCrunch cost analysis to select the best plan for your business.

Disclaimer: The pricing is subject to change.

HelpCrunch Integrations

The software comes with diverse third-party integrations, including:

Schedule a free HelpCrunch demo to learn more about its integration tools.

Who Is HelpCrunch For?

HelpCrunch is a tool that helps web and mobile businesses engage customers, boost sales, and enhance loyalty by providing insights into customer personas and individual activities, enabling timely and targeted connections.

Is HelpCrunch Right For You?

HelpCrunch is an efficient communication tool that enhances customer support, marketing, and sales. Its all-in-one platform improves communication with clients, centralizes support, offers real-time assistance, and provides valuable data insights. Reliable, mobile-friendly, and cost-effective, it streamlines workflows, boosts engagement, and helps businesses improve efficiency and customer service.

Are you still unsure about HelpCrunch? Call our team at (661) 384-7070 for expert guidance on your further questions.

Pros And Cons of HelpCrunch

Pros

  • Saves time with AI assistant for content generation

  • Good integration with the WordPress plugin

  • Captures customer email selectively based on schedule

  • Easy to use, with a professional interface

Cons

  • The mobile app lacks meta data display for chats

  • Reports on email campaigns need improvement

Frequently Asked Questions

HelpCrunch provides support through FAQs/forums, knowledge base, chat, and email/help desk.

HelpCrunch is a platform that enables web and mobile businesses to engage customers, increase sales, and foster loyalty by offering insights into customer profiles and behaviors and facilitating timely and targeted interactions.

The HelpCrunch pricing model offers three unique plans: the Basic plan at $15 per month, the Pro at $25 per month, and the Unlimited at $620 per month. Request a detailed analysis of the HelpCrunch price.

The software offers a wide range of third-party integrations, including Zapier, Slack, Telegram, Google Analytics, Salesforce, Jira, WordPress, Shopify, HubSpot, and Messenger.

Yes, HelpCrunch offers a dedicated mobile app for iOS and Android devices.

HelpCrunch supports Dutch, Spanish, Italian, French, English, Ukrainian, Polish, German, Russian, and Portuguese.

Yes, HelpCrunch provides API access.