Last Updated May 20, 2025

Overview

Moveworks delivers instant support by using AI to automate employee requests across the business. Though it requires initial flow setup, it significantly reduces IT workload through task automation. Moveworks leads to faster resolutions, improved productivity, and smooth operations, all without any help from support teams or relying on manual intervention.

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Overall Rating

Based on 10 users reviews

4.5

Rating Distribution

Positive

90%

Neutral

10%

Negative

0%

Starting Price
Custom

Moveworks Specifications

Live Chat

Omnichannel Support

CRM Integration

Canned Responses

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What Is Moveworks?

Moveworks is an AI-powered platform designed for businesses that want to simplify internal support. It helps organizations boost productivity and reduce service desk volume, from automating repetitive tasks to resolving employee queries instantly. It is ideal for enterprises and growing teams alike and offers a smooth experience that adapts to your environment. Focusing on employee experience, Moveworks supports various teams and meets strong security standards, including FedRAMP compliance. It also provides customizable AI agents for tailored solutions that fit each organization's specific needs.

Moveworks Pricing

The Moveworks cost is customizable based on various factors and varies as per the nature of each company.

So, get a pricing estimate according to your requirements and budget.

Moveworks Integrations

Over seventy different third-party apps can integrate with Moveworks, including:

Watch a free Moveworks demo to learn more about its integration capabilities.

Who Is Moveworks For?

Moveworks software serves a number of industries, including:

  • IT
  • HR
  • Finance
  • Marketing
  • Sales
  • Engineering
  • Government

Is Moveworks Right For You?

Moveworks is the right option for you if you want to streamline operations across your enterprise with AI-powered support. It automates repetitive tasks, boosts productivity, and enhances employee satisfaction, whether you are in IT, HR, finance, sales, marketing, or engineering. This robust platform helps teams with instant information for working smarter and more efficiently, making it a valuable solution for organizations aiming to drive success with AI. Overall, Moveworks enhances the employee experience by reducing wait times and simplifying processes. For its high-security standards and robust qualities, the software is trusted by various notable organizations, such as Unilever, Toyota, and Spotify.

Still not sure about Moveworks? Contact our support staff at (661) 384-7070 for further expert guidance regarding any queries.

Moveworks Features

This feature allows employees to get instant, personalized support anytime. It helps resolve IT issues quickly and automates repetitive tasks, optimizing productivity and enhancing the overall employee experience.

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Moveworks streamlines seamless IT service management by automating workflows. It reduces the workload on IT teams and ensures faster, more accurate responses to employee requests, improving efficiency across the organization.

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The software helps employees quickly find relevant information across various systems. It makes searching for documents, data, and knowledge fast and reliable, improving efficiency in large, data-heavy organizations.

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The feature empowers employees by offering tools like AI summarization and quick content generation. It streamlines tasks, improves productivity, and allows users to focus on more meaningful work with less effort.

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It assists employees by integrating GPT-4 for instant problem-solving and content creation. The software boosts productivity while ensuring a secure environment for employees to use generative AI in their daily tasks.

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Moveworks allows users to create AI agents with no coding required. It simplifies the process of building custom solutions for specific business needs, assisting organizations in enhancing their operations faster.

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It enables seamless integration with popular apps like Jira, Salesforce, and ServiceNow. Moveworks helps users find answers, automate processes, and maintain smooth workflows across different tools used within the company.

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Pros And Cons of Moveworks

Pros

  • Reduces IT support workload by automating daily repetitive tasks

  • Easy to implement with minimal development or onboarding efforts

  • Helps employees get answers without needing to schedule meetings

  • Improves response time with quick and relevant AI suggestions

Cons

  • Lacks flexibility for major customization in functionality

  • Requires setup of flows before actual use can begin

  • Managing user access and security levels can be challenging

Moveworks Reviews

Total 10 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

30%

3

Stars

10%

2

Stars

0%

1

Stars

0%

Share your experience

VG

Vasundhara G.

Small Business, 11-50 employees

5.0
December 2024

Actually helps me with day to day stuff

Pros

The information search tool delivers top notch and quite efficient results to me every time.

Cons

Honestly there is nothing I can think of that I dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VU

Verified User

Utilities, 500+ employees

5.0
October 2024

Cut down IT tickets with automation

Pros

Since bringing Moveworks on board we have seen our ticket volume drop by 50% over four years. The savings from our IT Service Desk alone have covered the cost of the Moveworks contract and we even saved extra! Getting started with them was super easy and their joint success programs keep us totally aligned.

Cons

We have faced some support challenges here and there but their leadership team has been great at jumping in and getting problems sorted quickly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BS

Bhadri S.

Small Business, 11-50 employees

5.0
July 2024

Pretty solid

Pros

I really like the new innovations they are constantly bringing to the table in this space.

Cons

Well I am really impressed by all the research and development they are actively working on. So no complaints

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

Moveworks offers support through a support portal, a developer community, a free resource academy, troubleshooting guides, and email.

Yes, Moveworks provides an API.

The typical users of Moveworks are all types of industries and their teams, such as sales, marketing, engineering, government, HR, IT, and others.

No, Moveworks does not have a mobile app.

Moveworks offers smooth integration with more than 70 apps, such as GitHub, Workday, Slack, Zendesk, Salesforce, ServiceNow, Jira, etc.

Moveworks supports over one hundred languages, including English, French, Italian, German, Korean, and several others.

The Moveworks cost is customizable and based on specific customer requirements. So, get a tailored quote as per your requirements.