Signifyd

Signifyd

22 Review(s)

Overview

Signifyd is robust fraud prevention software that helps e-commerce businesses safeguard transactions. Although the dashboard design should have been more intuitive, customizable features allow users to tailor fraud protection according to their business requirements. It systemizes chargeback management, enhances customer confidence, and ensures a smooth process for seamless e-commerce operations.

Overall Rating

Based on 22 users reviews

4.8

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

Signifyd Specifications

Security Measure

Web Filtering

Vulnerability Management

Threat Intelligence

View All Specifications

What Is Signifyd?

Signifyd empowers e-commerce businesses with advanced fraud prevention tools, boosting their conversion rate while lowering fraud and abuse risks. Its machine learning system efficiently detects fraudulent transactions to reduce chargebacks and enhance security. Users can smoothly integrate Signifyd into their existing systems while benefiting from tailored fraud protection features. The software comes with a quick setup and provides essential insights into market trends, boosting customer trust and loyalty for sustainable growth.

Signifyd Pricing

The Signifyd cost varies as per various factors, which means it is customizable according to the specific customer requirements.

So, get a tailored pricing estimate of Signifyd for your business.

Signifyd Integrations

Over 50 different apps integrate with Signifyd software, including:

Watch a free Signifyd demo to learn more about its integration arrangements.

Who Is Signifyd For?

Signifyd is for e-commerce retailers and businesses across various industries, such as:

  • Airlines
  • Automotive
  • Beauty and Cosmetics
  • Electronics
  • Fashion
  • Grocery
  • Home Goods

Is Signifyd Right For You?

Signifyd is ideal for businesses looking to enhance fraud protection while focusing on improved customer experience. Across various business types and industries, its customizable solutions stand out for providing safeguard transactions and systemized operations. Whether you are a growing brand or an established enterprise, the software helps reduce fraud risk and boost conversions, allowing you to confidently scale your business. It is lauded for its scalability, speed, provision of complete control to its users, transparency, and improved ROI. That’s why several leading organizations, such as Samsung, Walmart, and Albertsons, trust Signifyd as their go-to solution for fraud protection and prevention.

Still not sure about Signifyd? Contact our support team at (661) 384-7070 for further assistance.

Signifyd Features

The platform helps businesses protect against fraud and abuse by using advanced machine learning. It allows them to safely grow their e-commerce sales and expand into new markets.

See How It Works

This robust feature helps protect customer accounts from unauthorized access. It ensures a secure shopping experience by detecting unusual activity and preventing fraudulent transactions.

See How It Works

Signifyd optimizes transaction approvals by reducing false declines. This feature helps merchants increase authorization rates and improve the payment experience for legitimate customers.

See How It Works

The software enables merchants to accept more orders with confidence by offering a financial guarantee against fraud-related chargebacks, shifting fraud risk away from the business.

See How It Works

It helps prevent chargebacks by guaranteeing protection against both fraudulent and non-fraudulent chargebacks. It reduces operational costs and keeps the payment process seamless and secure.

See How It Works

The feature assists merchants in recovering funds lost from chargebacks by automating the dispute process. Furthermore, it allows them to reclaim revenue and minimize financial impacts.

See How It Works

Signifyd helps merchants prevent return fraud by analyzing return behaviors. It ensures a fair return policy while protecting revenue from suspicious return activities.

See How It Works

Pros And Cons of Signifyd

Pros

  • Real-time fraud detection system improves customer satisfaction and prevents errors

  • Automated fraud detection minimizes employee involvement in approving orders

  • The system offers matchless analytics to predict and prevent fraud behavior

  • Customizable features allow businesses to adapt fraud protection to their needs

Cons

  • Dashboard design could be more intuitive for a smoother user experience

  • The system configuration requires considerable work and technical expertise

  • Users report some setbacks when evaluating client data for fraud detection

Signifyd Reviews

Total 22 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

77%

4

Stars

23%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

S

simon

Information Services, 1-10 employees

Less than a year

5.0
June 2024

Protects us from fraud

Pros

The commission they take is very minimal compared to the benefits. The biggest advantage is that we do not have to decide whether to accept an order based on risk that decision is made by Signifyd which eventually reduces our risk of chargebacks significantly.

Cons

Occasionally orders get declined for no apparent reason and we have to reach out to customer service to get it resolved.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anya

Retail, 51-100 employees

More than a year

5.0
November 2022

Keep us at peace

Pros

Signifyd guarantees 100% protection against chargebacks. We have been using their service for over 6 years and we have never had a chargeback.

Cons

When a guarantee is declined, sometimes the turnaround time for reconsideration or manual verification isn not as fast as we like.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

10

E

Erika

Sporting Goods, 51-100 employees

More than a year

5.0
September 2022

Watching what really matters

Pros

When processing payments for our products, it is great to have a clearer picture of the customer. As an e-commerce business we do not see our customers face to face when processing payments, so the extra details Signifyd provides are very important for us. Plus integrating the program with our order processing system was easy and we rarely encounter any issues with communication.

Cons

The only issue we have is with the reasons for declined transactions under the guarantee. For example there have been times when the guarantee was denied due to a suspicious-looking email address but orders with mismatched billing addresses were still approved.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

Signifyd offers smooth integration with Miva, Adobe Commerce, NetSuite, Salesforce Commerce Cloud, Shopify Plus, BigCommerce, Authorize.net, and others.

Signifyd offers email, customer support portal, FAQs/forums, and knowledge base support.

The Signifyd pricing is customizable as per a customer's specific requirements. So, get a tailored cost estimate according to your needs.

Yes, Signifyd provides an API.

Signifyd supports English and Spanish languages.

The typical users of Signifyd are e-commerce retailers and businesses of various types, such as electronics, sporting goods, quick service restaurants, home goods, fashion, automotive, and beauty and cosmetics.

No, Signifyd does not have a mobile app.