DocuTAP is an electronic medical record, practice management, and revenue cycle management services company that was founded in the early 2000s.
The solution is specifically designed to meet the needs of urgent care specialties including pediatrics and occupational health. It has an easy to follow workflow which makes it easy for part-time medics to pick up. Documentation module allows multiple staff members to work on the same note at the same time which facilitates care coordination.
The patient portal allows patients to access their medical history as well as pay their bill online. Moreover, the company claims to have retained 98% of users. It also claims that around 40% of urgent care clinics use DocuTAP.
DocuTAP EMR works in compliance with HIPAA rules and regulations. The software earned 2014 Edition, Drummond Certificate for meaningful use.
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Pros:It is an easy software. It is easy to use, and our overall experience has been good. This software has everything that our practice needs it to do. It is a good software for Urgent Care. Easy to schedule a visit, create/enter visit history, complete the billing/coding. Easy to do the day to day work.
Cons:They need to upgrade the reporting part of the software
Pros:It is easy to use, and super user-friendly. I cannot see our company without electronic health records. It has helped us a lot in every way. Patient scheduling, collecting, billing etc has become so easy.
Cons:There are a few glitches, with the network connection and stuff, and the customer support team seems to be a little anxious at all times.
Pros:I like the product. It is easy to use till its basic level. Adding patients is very easy and keeping track of their check-ins and check-outs too. It is a nice tool to use, to manage your patients and their documents.
Cons:When you need to do things that use more than the basic functionalities, it takes a lot of time. I had a ticket open for nearly 2 years just for that, and it was very painful.
Pros:The system overall is great. It is easy to use, and just with few clicks or how the name says taps, you can easily get things done. I just signed another year contract with them. Their customer support team is great, always helps.
Cons:At times the network slows down, and it feels like torture itself, because the wait time kills you.
Pros:It has been a great partner. For urgent care, I would say that it is a really great software. Their practice management software has helped us produce superior collection, DOS and accounts over 120 days ratio. The providers have mentioned that it is a very intuitive EMR.
Cons:Well, at the beginning we noticed that the analytics were weak, but now they have improved it, so there are no issues with it or any other thing of this product.
Pros:It is very easy to implement and easier to use.
Cons:Sometimes it can lag and it is not great for practice at any cost.
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