DocuTAP EMR Software

Name: DocuTAP EMR Software
Rating: 4 (16 reviews)

DocuTAP EMR Software is a web-based, and integrated EMR, Practice Management software (PM) for urgent care, primary care, pediatrics, and occupational health practices. After operating in the industry for two decades, Docutap EMR merged with Practice Velocity becoming a part of Experity.

Docutap EHR is well known in the industry for its ease of use. The EMR workflow is so easy that it is easy to train part-time providers and new resources in using the software. The documentation module allows multiple staff members to work on the same note at the same time, which facilitates care coordination.

On the PM side, the software comes with a color-coded scheduling module that facilitates the front-desk staff in appointment scheduling. Users can verify insurance eligibility and get important stats such as copay payment information at the time of check-in.

The patient portal allows patients to access their medical history as well as pay their bills online. Moreover, the company claims to have a user retention rate of 98%, and around 40% of urgent care clinics use DocuTAP. The system also has automated E/M coding so that users can chart cases quickly and accurately.

The system works in compliance with HIPAA rules and regulations. The software has earned the 2014 Edition, Drummond Certificate for Meaningful Use. It offers analytics and business intelligence that help users have in-depth data, which they can utilize to discover clinical and financial trends, find outliers in performance, and improve their clinic staffing. The system additionally provides billing functionalities, enabling users to collect patients' payments easily. With the help of its dashboard, users will be able to view billing and payment information.

DocuTAP EMR Pricing

The DocuTap pricing information is available only upon request. Users can contact the vendor to obtain pricing details and ask for a quote.

Support

It offers support via phone and email.

Pros

The DocuTap software’s analytics and business intelligence enable users to create reports with the help of a drag-and-drop feature. It offers documentation support, so users can focus on the service and type of service they need to provide to their patients.

Cons

Their support staff provides delayed responses – users are not updated on their queries immediately.

Smilar Products

DocuTAP EMR Software Features

EMR/EHR

e-Prescribing

Patient Portal

Compliance Tracking

Practice Management Software

Patient Demographics

Lab Integration

Employee Management

Appointment Scheduling

Voice Recognition

Mobile App

Telemedicine Software

Appointment Reminders

Reporting and Analytics

Medical Billing Service

Deployment and Support

Cloud

Saas

Web based

Windows

Mac

Android

iOS

iPad

Chat

Phone call

PROS

Scheduling: The software offers a robust scheduling feature.
Implementation: The implementation of the software is quick.

CONS

Analytics: The analytics feature needs improvement.
Technical Issues: Frequent bugs cause the software to slow down.

Very user-friendly

January 2023

Ron

PA Physicians

Pros:

It is very easy to create and access patient charts. I am able to track all my appointments and send messages to patients from within the app. Great service.

Cons:

The font is not readable and there are too many pages you have to scroll to get to the feature you want, needs to be efficient.

Simple and engaging design

November 2022

Laura

Family Nourishment

It is intuitive and engaging so new users can get trained on it without any trouble whatsoever. The system updates itself and we get new features every day on the go.

With the updates come a lot of glitches and we have to click many times to access the documentation.

Fundamental software

July 2022

Jenifer

Urgent Doc

We have used this product since Docutap was the initial title and whereas it's exceptionally oversimplified and easy to use when charting and archiving patients, there are imperfections with reporting where the software is nearly oversimplified as they appear to be stuck on how to progress or perhaps fair select not to.

Web check is nearly never working, as it ported over a few of the entered data which at that point causes patients to copy the work when they arrive and there are no fixes within the works that I am aware of as it was attempting to offer a bundle for the distinctive sort of check-in program

Fulfills our needs

April 2022

Nilam

Radiologic Care

We have been using it for years and it fulfills all our EHR needs. It facilitates up to 10 physicians and the price is very affordable.

It becomes difficult to scan multiple documents.

Customer service is not very helpful

February 2022

Kristie

Recept Medical Center

It is very easy to use and we can change anything with ease. Navigation is easy and our clinic staff is now more productive.

The customer support is not very friendly and they never follow up on our complaints on time.

Good for small clinics.

November 2021

Bernadette

Advanced Kids Care

Navigating through the interface is pretty easy with this. Moreover, I find it reasonably simple to operate.

Might not be the best pick for larger practices.

Customer support needs improvement.

August 2021

KRYSTAL

AppleCare

Great usability and amazingly user-friendly. This software has changed the way things got done around here. Patient scheduling, collecting, medical billing, etc. have never been easier. Now I cannot even imagine our company functioning efficiently without an electronic health records system.

The customer support team needs improvement. They seem to lack expert knowledge and are always in a bit of a hurry. Other than that, there are some glitches associated with the network connection.

Not a very user friendly software

May 2021

Hospital and Health Care

It is easy to use and navigate the system. The EMR is well organized and the layout is very smooth.

It feels like their team doesn't have much knowledge about their own product. Whenever I register any complaint, I usually don't receive any solution, or the team delays it.

Fairly Good

March 2021

Emir

Horizon BPO

It is easy to use and user friendly. You can customize everything and it is super easy to schedule appointments and billing is also very easy.

The network slows down sometimes and the wait time is too long.

It has worked well for us.

September 2020

Alison

TAUC

I love how we can customize everything and it's flexibility.

I do not like that it starts getting slow when you make edits to an old card.

Easy to use and manage.

February 2020

Vijith

It is an easy software. It is easy to use, and our overall experience has been good. This software has everything that our practice needs it to do. It is a good software for Urgent Care. Easy to schedule a visit, create/enter visit history, complete the billing/coding. Easy to do the day to day work.

They need to upgrade the reporting part of the software

Docutap review

September 2019

It is easy to use, and super user-friendly. I cannot see our company without electronic health records. It has helped us a lot in every way. Patient scheduling, collecting, billing etc has become so easy.

There are a few glitches, with the network connection and stuff, and the customer support team seems to be a little anxious at all times.

Docutap

April 2019

Steven

AFC Urgent Care Portland

I like the product. It is easy to use till its basic level. Adding patients is very easy and keeping track of their check-ins and check-outs too. It is a nice tool to use, to manage your patients and their documents.

When you need to do things that use more than the basic functionalities, it takes a lot of time. I had a ticket open for nearly 2 years just for that, and it was very painful.

DocuTap

January 2019

Anthony

MediTox Wellness

The system overall is great. It is easy to use, and just with few clicks or how the name says taps, you can easily get things done. I just signed another year contract with them. Their customer support team is great, always helps.

At times the network slows down, and it feels like torture itself, because the wait time kills you.

Great for Urgent Care.

November 2018

Eric

Kootenai Urgent Care

It has been a great partner. For urgent care, I would say that it is a really great software. Their practice management software has helped us produce superior collection, DOS and accounts over 120 days ratio. The providers have mentioned that it is a very intuitive EMR.

Well, at the beginning we noticed that the analytics were weak, but now they have improved it, so there are no issues with it or any other thing of this product.

DocuTAP EMR Software

DocuTAP EMR Pricing

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Pros

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DocuTAP EMR Software reviews

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