Last Updated Nov 6, 2025

Key Takeaways

Generated from the text of customer reviews

EMA EHR is a specialty-focused electronic health record system primarily used by physicians and clinical staff in fields like dermatology, orthopedics, and ophthalmology. Users appreciate its specialty-specific design and integrated billing workflows, while some report on training gaps and system complexity. Recently, ModMed introduced AI-powered enhanced faxing to streamline manual processes.

Our Verdict

EMA EHR is a solid choice for specialty-focused and multi-location practices managing complex billing and documentation workflows. It offers long-term value for medium to large healthcare groups that prioritize specialty alignment over simplicity. While pricing may stretch smaller clinics, its scalability and efficiency justify the investment for growing practices.

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Overall Rating

Based on 142 users reviews

4.1

Rating Distribution

Positive

79%

Neutral

13%

Negative

8%

Starting Price
Custom

EMA EHR Specifications

Appointment Management/Scheduling

e-Prescriptions

Lab Integration

Patient Portal

View All Specifications

What Is EMA EHR?

ModMed's (Modernizing Medicine) EMA EHR is a cloud-based solution that caters to various medical specialties, from allergy to urology. This software offers multiple features that help enhance patient care. With its intuitive interface and lab integration options, EMA provides solutions that simplify clinical workflows, ensuring efficient patient management and data handling.

What Is EMA EHR Best For?

EMA software stands out for its specialization in diverse medical fields, from dermatology practices to plastic surgery clinics. Its unique FHIR-certified API ensures interoperability, allowing providers and patients to share clinical health data. This facilitates practitioners to treat patients with a holistic view of their medical history.

How Much Does EMA EHR Cost?

EMA EHR 6pricing depends on the practice's type and needs. Get a tailored EMA EHR cost today!

EMA EHR Integrations

The software integrates with various health systems, labs, and pharmacies through ModMed synapSYS. The following are some of the notable integrations on offer:

  • Klara
  • NextPatient
  • Curogram
  • DHRpro
  • Insighto AI
  • ScribeBrain

How Does EMA EHR Work?

This section will guide you through the workings of the EMA EHR system after installation:

  • Log in and access the dashboard
  • Navigate to the desired medical specialty module
  • Access patient data and input new clinical data
  • Utilize the FHIR-certified API to share and access clinical health data across different health systems
  • Explore specialized features tailored for each medical specialty
The EMA EHR demo offers an in-depth look at how you can streamline your medical practice.

Who Is EMA EHR For?

ModMed EMA caters to small, medium, and enterprise teams, offering a specialty-specific EHR system. It is a software suitable for healthcare providers across various specialties, including:

  • Allergy
  • Dermatology
  • OBGYN
  • Ophthalmology
  • Orthopedics
  • Pain management
  • Urology

EMA EHR Use Cases

Based on our analysis of user reviews and EMA’s documented success stories, here are scenarios where EMA EHR is a strong operational fit for medical and specialty practices:

Multi-Specialty Practices Improving Collections And Billing Efficiency

EMA EHR has shown measurable success in helping multi-specialty practices streamline their financial operations. For instance, Midwest Medical Specialists used EMA to reduce outstanding collections and significantly shorten billing cycles across departments. With automated coding, integrated charge capture, and centralized reporting, the platform enables better revenue visibility and faster reimbursement, making it ideal for practices managing complex billing workflows.

Specialty Clinics Requiring Tailored Clinical Workflows

EMA is purpose-built for specialty care, with configurable templates and structured documentation designed for fields like dermatology, orthopedics, ophthalmology, and plastic surgery. This makes it a good fit for clinics where accuracy, speed, and compliance with specialty-specific protocols are non-negotiable. Users often highlight how EMA’s specialty-focused design reduces redundant data entry and improves clinical precision during high-volume consultations.

Growing Practices Expanding Into Multiple Locations

For organizations planning to scale operations or add satellite offices, EMA offers the flexibility of a cloud-based ecosystem that keeps all locations in sync. New sites can be onboarded quickly without major infrastructure investment, and shared access to patient data ensures consistent care delivery across the network. Many users value how this scalability allows their administrative and clinical teams to function as a unified system despite geographical separation.

Patient-Focused Clinics Prioritizing Engagement And Retention

For practices that emphasize long-term patient relationships, EMA’s built-in communication tools, patient portal, and appointment reminders improve engagement and satisfaction. Practices treating chronic conditions or managing post-procedure follow-ups benefit from smoother patient tracking and automated check-ins. According to user feedback, these capabilities help reduce no-show rates, maintain treatment adherence, and build stronger patient trust over time.

EMA EHR User Sentiments 

Most Positive Sentiments

Least Positive Sentiments

Ease of Use & Workflow Efficiency

  • 35% were Positive
  • 10% were Negative
  • 55% were Neutral

Many users say EMA helps them work faster, spend less time documenting, and navigate intuitively.

Complex Customization

  • 10% were Positive
  • 25% were Negative
  • 65% were Neutral

Some users mention that while EMA is feature-rich, adjusting templates to fit specific practice needs can be time-consuming and occasionally confusing.

Advanced Analytics & Reporting

  • 25% were Positive
  • 15% were Negative
  • 60% were Neutral

Users frequently highlight EMA’s analytics tools that allow practices to slice and dice clinical and financial data, enabling better decision-making and streamlined operations.

Occasional Data Loss

  • 5% were Positive
  • 20% were Negative
  • 75% were Neutral

A few users warn that wrong clicks or system behavior can cause loss of note content or record state.

Integrated Clinical & Billing

  • 20% were Positive
  • 10% were Negative
  • 70% were Neutral

Users value EMA’s alignment between clinical documentation and billing, reducing misalignment across modules.

Training & Support Gaps

  • 5% were Positive
  • 15% were Negative
  • 80% were Neutral

Some feedback points out that smaller bugs or minor requests may not get prompt attention, or training sometimes falls short.

Is EMA EHR Right For You?

Whether you're searching for a dedicated dermatology EHR system or exploring comprehensive practice management solutions, EMA stands out. Crafted by practicing physicians, it provides a comprehensive suite of EHR solutions, ensuring you have everything you need, from specialty-specific offerings to all-encompassing EHR tools.

Furthermore, with its focus on security and scalability, the software ensures that patient data is protected while offering the flexibility to grow with your practice.

If you're looking to address specific pain points in patient management and data handling, EMA software might be your solution. Still not sure if EMA EHR is suitable for you? Contact our customer support team at (661) 384-7070 or go through EMA EHR reviews for customers' opinions about the software.

EMA EHR Features

EMA's e-prescribing feature, available on both iPad and web, is powered by Surescripts integration. It streamlines the medication prescription process, providing insights like Prescription History and Formulary. With secure EPCS capabilities, it ensures controlled substances are prescribed safely. Additionally, this feature aids professionals in meeting MIPS compliance standards.

See How It Works

EMA software offers an integrated Patient Portal within its cloud-based EHR system, streamlining various patient tasks. The platform allows patients to update medical records, schedule appointments, access lab results or notes, communicate with the practice, launch telehealth sessions, pay balances, and request prescription refills. For healthcare providers, this portal reduces administrative burdens, enhances patient-provider communication, and boosts patient engagement.

See How It Works

The AI-driven system offers patients the convenience of self-scheduling, potentially boosting satisfaction and reducing call volumes. Patients can easily request or reschedule appointments via text or automated systems, eliminating the hassle of phone tag. The EMA EHR system provides custom scheduling links based on appointment type and provider, allowing practices to set available slots with time-zone clarity. Additionally, patients can upload insurance details during scheduling and access the feature from various devices. However, this functionality may require an additional purchase.

See How It Works

EMA EHR streamlines the documentation process by automatically generating essential documents as you input exam details. EMA handles everything from billing codes and visits notes to encounter forms with ICD-10 codes, orders, prescriptions, pathology requisitions, and patient education handouts. This automation ensures accuracy and liberates your Medical Assistant from manual document creation.

See How It Works

Pros And Cons of EMA EHR

Pros

  • Offers specialized modules for various medical fields

  • FHIR-certified API that promotes seamless interoperability

  • Intuitive and straightforward, making it quick to learn and use

  • Enables users to manage more tasks efficiently

  • Charting is quick and accurate, with frequent updates

Cons

  • The scheduling can be improved. While you can set appointment types per location or provider, schedulers still see all options, including those not applicable

  • Cannot start a visit note directly from the mobile app

EMA EHR Reviews

Total 142 reviews

4.1

All reviews are from verified customers

Rating Distribution

5

Stars

56%

4

Stars

23%

3

Stars

8%

2

Stars

4%

1

Stars

8%

Share your experience

D

David

Medical Practice, 11-50 employees

More than a year

5.0
March 2024

Boosting flexibility

Pros

Having the ability to use it on an iPad gives me a lot more flexibility when entering data. I can easily update and input information from anywhere.

Cons

I've found it difficult to transition to the desktop web version of the EMR.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Bracken

Medical Practice, 11-50 employees

Less than a year

5.0
February 2024

Poor post-implementation support

Pros

There are plenty of features and it's clear that they listened during development. We appreciate the ease of use and customization available for our practice.

Cons

After the software implementation, the level of support significantly diminishes. Despite submitting a crucial issue ticket concerning our accounts receivable on January 29th, 2024, there has been no acknowledgment or response. I attempted to contact both our designated representative and her supervisor but received no assistance. It's disheartening to experience such inadequate customer support, especially considering the premium price we pay for this product. In contrast, with our previous EMR system, we consistently received responses within the next business day. It's now been three days, and the lack of resolution is disappointing. The ticket number is #02319526, addressed to the ModMed representative, who will presumably address this feedback.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

4

Functionality

10

N

neofitos

Medical Practice, 11-50 employees

More than a year

2.0
February 2024

Poor customer support

Pros

I find it really easy to document the (HPI) using quick text. It saves me a lot of time and makes the process smoother.

Cons

I was disappointed with customer support. When we purchased the system, there was no surgical op report available. Everything had to be customized, and very little was provided to us after the purchase.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

Frequently Asked Questions

EMA software streamlines clinical processes with features like ePrescribing and the Patient Portal. Its cloud-based EHR system integrates with health systems, automating documentation generation, including billing codes and ICD-10 coded encounter forms. This reduces manual work and enhances patient management efficiency.
There is no mention of EMA software offering a free trial. We recommend contacting the experts at Software Finder, who can help guide you through the process and give you advice on how to choose the best plan for you.
Yes, EMA EHR is a type of electronic medical record (EMR) system. It's designed to store and manage patient medical data, streamline clinical workflows, and enhance patient care across various medical specialties.
The EMA EHR system is preferred by various medical departments, including dermatology, ophthalmology, orthopedics, otolaryngology, pain management, plastic surgery, podiatry, urology, allergy & immunology, and obstetrics & gynecology.
The exact duration to implement EHR software varies based on the specific needs and size of the health system or practice. It's best to consult our team for detailed implementation timelines.
EMA stands for "Electronic Medical Assistant." It's a cutting-edge cloud-based software tailored to assist healthcare professionals in multiple specialties with patient data management and optimizing clinical workflows.

Yes, EMA EHR is an award-winning specialty-specific system that has won many SaaS awards. Furthermore, it has been recognized (nominated for UX Design Awards 2020) and certified for its contributions to healthcare interoperability.

The platform offers support through phone, email, and a ticket system.

ModMed EMA is suitable for healthcare providers across various specialties, including allergy, dermatology, ophthalmology, orthopedics, pain management, and urology.

The platform supports the English language only.

The EMA software offers customized pricing depending on the practice size and requirements. Get in touch with us for a personalized cost estimate today!

The software integrates with various third-party tools, including Klara, NextPatient, Curogram, DHApro, Insighto AI, and ScribeBrain.

Yes, the platform offers a Fast Healthcare Interoperability Resources (FHIR) certified API.