Last Updated
Key Takeaways
Generated from the text of customer reviews
Our Verdict
EMA EHR Specifications
- Appointment Management/Scheduling
- e-Prescriptions
- Lab Integration
- Patient Portal
EMA EHR Features
E-Prescription
EMA's e-prescribing feature, available on both iPad and web, is powered by Surescripts integration. It streamlines the medication prescription process, providing insights like Prescription History and Formulary. With secure EPCS capabilities, it ensures controlled substances are prescribed safely. Additionally, this feature aids professionals in meeting MIPS compliance standards.
Patient Portal
EMA software offers an integrated Patient Portal within its cloud-based EHR system, streamlining various patient tasks. The platform allows patients to update medical records, schedule appointments, access lab results or notes, communicate with the practice, launch telehealth sessions, pay balances, and request prescription refills. For healthcare providers, this portal reduces administrative burdens, enhances patient-provider communication, and boosts patient engagement.
Patient Self-Scheduling
The AI-driven system offers patients the convenience of self-scheduling, potentially boosting satisfaction and reducing call volumes. Patients can easily request or reschedule appointments via text or automated systems, eliminating the hassle of phone tag. The EMA EHR system provides custom scheduling links based on appointment type and provider, allowing practices to set available slots with time-zone clarity. Additionally, patients can upload insurance details during scheduling and access the feature from various devices. However, this functionality may require an additional purchase.
Auto-Documentation
EMA EHR streamlines the documentation process by automatically generating essential documents as you input exam details. EMA handles everything from billing codes and visits notes to encounter forms with ICD-10 codes, orders, prescriptions, pathology requisitions, and patient education handouts. This automation ensures accuracy and liberates your Medical Assistant from manual document creation.
Pros And Cons of EMA EHR
Pros
Offers specialized modules for various medical fields
FHIR-certified API that promotes seamless interoperability
Intuitive and straightforward, making it quick to learn and use
Enables users to manage more tasks efficiently
Charting is quick and accurate, with frequent updates
Cons
The scheduling can be improved. While you can set appointment types per location or provider, schedulers still see all options, including those not applicable
Cannot start a visit note directly from the mobile app
EMA EHR Reviews
Total 142 reviews
4.1
All reviews are from verified customers
Rating Distribution
5
Stars56%
4
Stars23%
3
Stars8%
2
Stars4%
1
Stars8%
Share your experience
David
Healthcare, 11-50 employees
More than a year
“Boosting flexibility”
Pros
Having the ability to use it on an iPad gives me a lot more flexibility when entering data. I can easily update and input information from anywhere.
Cons
I've found it difficult to transition to the desktop web version of the EMR.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bracken
Healthcare, 11-50 employees
Less than a year
“Poor post-implementation support”
Pros
There are plenty of features and it's clear that they listened during development. We appreciate the ease of use and customization available for our practice.
Cons
After the software implementation, the level of support significantly diminishes. Despite submitting a crucial issue ticket concerning our accounts receivable on January 29th, 2024, there has been no acknowledgment or response. I attempted to contact both our designated representative and her supervisor but received no assistance. It's disheartening to experience such inadequate customer support, especially considering the premium price we pay for this product. In contrast, with our previous EMR system, we consistently received responses within the next business day. It's now been three days, and the lack of resolution is disappointing. The ticket number is #02319526, addressed to the ModMed representative, who will presumably address this feedback.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
4
Functionality
10
neofitos
Healthcare, 11-50 employees
More than a year
“Poor customer support”
Pros
I find it really easy to document the (HPI) using quick text. It saves me a lot of time and makes the process smoother.
Cons
I was disappointed with customer support. When we purchased the system, there was no surgical op report available. Everything had to be customized, and very little was provided to us after the purchase.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Frequently Asked Questions
How does EMA Software help health systems?
Does EMA software offer a free trial?
Is EMA EHR an EMR software?
Which medical departments prefer EMA software?
How long does it take to implement EMA software?
What does EMA software stand for?
Is EMA EHR an award-winning software?
Yes, EMA EHR is an award-winning specialty-specific system that has won many SaaS awards. Furthermore, it has been recognized (nominated for UX Design Awards 2020) and certified for its contributions to healthcare interoperability.
What level of support does the EMA EHR software offer?
The platform offers support through phone, email, and a ticket system.
Who are the typical users of EMA?
ModMed EMA is suitable for healthcare providers across various specialties, including allergy, dermatology, ophthalmology, orthopedics, pain management, and urology.
What languages does EMA support?
The platform supports the English language only.
How much does the EMA EHR software cost?
The EMA software offers customized pricing depending on the practice size and requirements. Get in touch with us for a personalized cost estimate today!
What other apps does the EMA software integrate with?
The software integrates with various third-party tools, including Klara, NextPatient, Curogram, DHApro, Insighto AI, and ScribeBrain.
Does EMA software offer an API?
Yes, the platform offers a Fast Healthcare Interoperability Resources (FHIR) certified API.



