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Emma

Emma

11 Reviews

Emma Specifications

Campaign Management

Lead Generation

Customer Segmentation

Email Marketing

View All Specifications

Emma is a cloud-based digital marketing solution geared towards helping businesses gain more from their email marketing campaigns. Users can access it and use it remotely from any smartphone device using the native apps. Emma comes with an editor and pre-built templates that can be used in designing calls-to-action and mobile emails. It offers robust tools capable of identifying target markets while automating marketing efforts and working with systems to boost communications.

With this platform, users have the option to collaborate among marketing team members and help them reach out to their customers more effectively. Users can also design email programs, segment audiences based on demographics, tenure or spending history and send automated emails. For target marketing, Emma enables users to send messages that are personalized, using customer information as a foundation while triggering automation tools that help in campaign execution. Other functions include analyzing marketing campaigns’ performance, allowing them to make improvements with the use of analytics and insights.

Pricing: Three Pricing packages are offered: Pro, starting at $89/month, Plus, at $369/month and Enterprise, at $729/month.

USP: Integration with a number of popular customer relations management (CRM) platforms, analytics, and eCommerce tools are offered which enables businesses to access and use data from them.

Support: Support is extended via email, phone, tickets, and live reps.

Product Advantages: highly adaptable and simple to use. Ability to design attractive and professional-looking emails using the abundance of amazing templates.

Product Limitations: Does not allow more than one user to log into the same campaign at the same time.

Pros and Cons of Emma

Pros

  • It is modern, affordable and easy-to-use.

Cons

  • It is modern, affordable and easy-to-use.

Emma Reviews

Overall Rating

4.1

11 Reviews

Rating Distribution

5

star

1

4

star

10

3

star

0

2

star

0

1

star

0

Oct 23, 2020

Brilliant

Lisa

MW limited

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

Pros

Fantastic software and a very helpful team also! Very good for sending company emails. Easy to use.

Cons

I wish there was an undo button.

Oct 21, 2020

Really love using it

Malii

intercultures

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

Pros

friendly, efficient, effective, and accessible customer service when I have a question - ease of use/user-friendly - saves histories.

Cons

wish had some international distribution benchmarks; all info seems to be US-centric.

Sep 24, 2020

Emma has made our work life very simple

Nikki

Comet Creative

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

Pros

Emma allows a high level of customization which is my favorite part. The learning curve is small. The software is very smart.

Cons

Sometimes two tasks get mixed up because of the software features.

Sep 17, 2020

Intelligent software

Jade

Transparent

Ease of use

9

Value for money

7

Customer Support

9

Functionality

9

Pros

The user face is smart and intuitive. Building out emails is so simple.

Cons

Their support team is not so great.

Sep 16, 2020

Very satisfied

Keith

NYU Rory Meyers College of Nursing

Ease of use

9

Value for money

9

Customer Support

9

Functionality

7

Pros

The WYSIWYG is pretty reliable and intuitive. The list management is easy to use and sending an email to multiple audiences is so clear that there is no possible confusion to send to the wrong groups.

Cons

The Word clipboard feature doesnt always work. The template building is a little annoying.

Sep 09, 2020

Im very satisfied

Rebecca

BOND DEALERS OF AMERICA

Ease of use

7

Value for money

7

Customer Support

9

Functionality

8

Pros

Emma has excellent features, great analytic tools, professional templates. A very effective and simple software.

Cons

Copy and pasting in blocks is annoying because it requires extra steps than usual.

Jul 22, 2020

Exceptional

Charlie M

Marketing generalists

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

Pros

Easy, reliable, and intuitive. You really NEED Emma for your practice.

Cons

It is a little expensive which I dont really like.

Jun 16, 2020

Awesome experience

Jessica

Med Aesthetics Group

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

Pros

Emma has excellent customer service, Love all the features.

Cons

The templates have some issues and they dont open sometimes.

Nov 20, 2019

Emma has made our life easy

Mary

Rocky Mountain MicroFinance Institute

Ease of use

8

Value for money

7

Customer Support

7

Functionality

9

Pros

The first best thing about Emma is that it makes newsletters very simple. The analytics it provides are sp useful. Having a built-in a/b test is particularly helpful in comparing different messages.

Cons

It takes forever to load.

Sep 17, 2019

I am in love with EMMA

Myca

United Methodist Communications

Ease of use

7

Value for money

7

Customer Support

8

Functionality

9

Pros

It is the most intuitive email marketing platform. Excellent customer service.

Cons

I would want EMMA to manage more complex data.

View All 11 Reviews

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