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Key Takeaways

Generated from the text of customer reviews

Akitu One is cloud-based dental practice management software used by dentists, hygienists, and front-desk teams in solo and multi-location practices. User reviews consistently praise its ease of use and charting workflows, while some users mention limitations with appointment scheduling and rebooking. In June 2026, the platform released Version 2 of Akitu Imaging, adding freehand annotation, image adjustment tools, and annotation and toolbar customization.

Our Verdict

Akitu One is well suited to independent dental practices and growing multi-location groups seeking one cloud-based system for daily operations. Its pricing appears best suited to small dental practices because of its ease of use, multi-provider scheduling, and lower administrative workload. However, solo practitioners may find its cost high relative to practice size. We recommend it for practices that value remote access and simpler day-to-day clinical administration.

Akitu One Specifications

  • Appointment Management/Scheduling
  • e-Prescriptions
  • Billing and Invoicing
  • Claims Management

Akitu One Features

Clinical Charting

This feature records dental conditions and treatment activity at the tooth level. It supports simultaneous charting across multiple teeth, organizes each tooth’s history by procedure code, date, and provider, and stores related notes, X-rays, and files. The chart also lets clinicians create and compare multiple treatment plans and search planned, completed, and existing treatments.

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E-Fax

It handles electronic document transmission directly within Akitu One. The functionality sends and receives faxes digitally, transmits prescriptions and other documents without printing, and keeps sent and received fax records in cloud storage.

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Online Forms

These forms provide a drag-and-drop builder for creating intake, consent, and other practice forms. Practices can distribute these forms through email or text, while patients enter the requested information from their own devices. Akitu One can also use submitted form data to update patient profiles.

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Online Booking

The functionality gives patients a web-based portal for arranging appointments with a dental practice. The feature controls which treatments patients can select online and can configure booking according to schedule, provider, and associated forms.

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Advanced Perio

Advanced Perio captures periodontal examination data through voice-activated charting and structured periodontal records. The feature maintains tooth-specific notes, exam notes, and diagnoses, while its visual interface displays periodontal illustrations and supports comparison between multiple exams.

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Pros And Cons of Akitu One

Pros

  • Charting keeps clinical documentation organized

  • Multi-provider scheduling keeps calendars organized

  • Patient reminders make outreach easier

  • Reports make practice activity easy to track

  • Clinical note templates simplify record updates

Cons

  • Perio charting might exclude bleeding percentages at times

  • Booking colors may offer limited customization

  • Online booking may miss planned time units

Akitu One Reviews

Total 25 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

92%

4

Stars

8%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

A
Alona

Healthcare, 1-10 employees

Less than a year

5.0

“Akituone - The Gold Standard for Dental Software”

Pros

The support team here is exceptional. They address any issues or questions I have in a personalized, thorough, and efficient manner. I truly appreciate their dedication, especially customer service. During my online training sessions, their team was incredibly patient and spent ample time helping me understand the fundamentals.

Cons

Being a 51-year-old clinician with limited tech skills, I found the learning curve to be quite steep. I struggled particularly with creating templates and despite the excellent support provided, I couldn't quite grasp it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jade

Healthcare, 1-10 employees

Less than 6 months

5.0

“Hello this is my review”

Pros

The customer service is always quick to respond, and the interface is smooth and easy to navigate.

Cons

Adjusting schedule availability is quite cumbersome.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

C
Colette

Healthcare, 1-10 employees

Less than a year

5.0

“Akituone team is excellent”

Pros

So far, the sales, service, and support have been excellent! The system is intuitive, and they regularly incorporate user feedback to make improvements.

Cons

No issues so far! I've been satisfied using the software, mainly for basic billing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

What do user reviews reveal about Akitu One’s strengths and limitations?

Users like Akitu One for its remote access, easy billing, and straightforward charting and treatment planning. Some also find it easier to manage unscheduled treatments. However, a few users report issues with image quality after data migration, and the voice perio charting may miss commands in some cases.

Which computer systems are compatible with Akitu One?

Akitu One works on both PC and Mac computers because it is cloud-based. Users can access the system from internet-connected phones, laptops, and tablets as well.

Can Akitu One migrate data from existing dental software?

Yes, the software can migrate data from existing dental software, including patient records, appointments, and financial information.

What support options does Akitu One provide?

Support options include email, phone call, and live chat assistance.

Can Akitu One connect directly to existing X-ray sensors?

The software can connect to compatible dental imaging sensors through TWAIN drivers or WIA. Its cloud imaging module supports capturing radiographs and intraoral photos directly into the patient chart.