AllegianceMD EHR Software

Many features are not functional

Pros

Documentation is so easy and we can add notes and macros without any trouble whatsoever. The person who helped us set up was very humble and had a lot of background knowledge.

Cons

The patient portal does not work on the mobile app. With the pandemic, a lot of people are not coming to work so they need the online portal to be perfect but it is far from being perfect.

Amazing software

Pros

I have had an amazing time using it because of its user-friendliness. There are a lot of options for customization and the patient portal has completely changed how we communicate with our patients.

Cons

NA

Decent PM solution

Pros

It works great for billing. The practice management and electronic health records features are amazing and everything is integrated well.

Cons

I do not have any cons to report at the moment.

A great software

Pros

It is a very reliable software which contains amazing features. We feel like it is a step up from the softwares we have been using.

Cons

No cons as such. Has great customer support and I can also customize things the way I want them to.

A baffling company. Full of glitches

Pros

The notes and layouts can be customized well. At first, it was great but they cannot keep their representatives. Have to make a few calls. Now and then we cannot get through to them.

Cons

Billing isnt solid. They have numerous glitches and we have to always be watchful. In some cases troublesome to induce through. Medicare installments dont come through in a convenient design. They continuously have to check with designing to discover out why.

Not the best software

Pros

Doesnt contain many pros but It is easy to customize notes and templates.

Cons

Poor customer support. Billing is totally unreliable and it also has many glitches which affect the performance of the system.

Allegiance is PERFECT!!

Pros

I have used this software a lot of times and always had an amazing experience working on it. Love this software.

Cons

No complaints about this amazing software.

My experience has been decent.

Pros

It is pretty easy to navigate through! I have an easy enough time using it. Their customer service is very good and they have one on one webinars to help you get acquainted with the software.

Cons

The software doesnt sync to Google or I-Cal so you should look out for that. I have had complaints from patients about their experience with the app but I have had no issues so really cant say.

Frustrating experience and terrible company.

Pros

The notes and the template have the option to be customized.

Cons

The billing system is terrible. They keep on glitching and if you are not constantly careful it can lead to major disasters small practices cannot afford!

Great

Pros

I would definitely recommend AllegianceMD to everyone. After such a terrible experience with our previous EHR, it was a really big and terrifying step for us to change our EHR system, but we had no option. I am glad that we took this decision of trying Allegiance, as it has been a wonderful experience using it. It took less than 4 weeks to set it up and start using it. It is easy to use. It has a lot of great features and they keep adding more. The company support is also great.

Cons

None so far.