Last Updated
Overview
AxisCare is a home care management platform that streamlines scheduling, visit tracking, and billing. It delivers operational visibility through Electronic Visit Verification (EVV), visit insights, and automated reports. While its enterprise settings can take time to configure, AxisCare offers unlimited training and hands-on onboarding support to help teams run smoothly.
Overall Rating
Based on 50 users reviews
4.5
Rating Distribution
Positive
92%
Neutral
8%
Negative
0%
Starting Price
Custom
AxisCare Home Care Software Specifications
- Appointment Management/Scheduling
- Patient Portal
- Mobile App
- Billing And Invoicing
What Is AxisCare?
AxisCare is an enterprise-level scheduling and management platform for personal care and home care agencies. It provides employee scheduling, geofence clock-ins, automatic invoicing, medication reminders, and hospitalization tracking. Caregivers use the mobile app to record Activities of Daily Living (ADLs), care notes, and e-signatures. Home care agencies can rely on EVV capabilities, automated scheduled reports, and comprehensive ‘Veterans Affairs’ and ‘Medicaid’ billing services that manage submissions, appeals, and clean claim processing for agency workflows. Overall, these capabilities support compliant, accurate delivery of home care services.
AxisCare Pricing
The vendor offers custom pricing plans tailored to agency size:
- Small Agencies: Custom pricing (supports up to 15 clients)
- Medium Agencies: Custom pricing (supports 15-500 clients)
- Large Agencies: Custom pricing (supports 500-1,000 clients)
- Enterprise Agencies: Custom pricing (supports 1,000+ clients)
Disclaimer: The pricing is subject to change.
AxisCare Integrations
The platform integrates with several third-party applications and systems, such as:
- QuickBooks Online
- Rockerbox
- Allied Screening
- CareAcademy
- Keap software
Who Is AxisCare For?
AxisCare supports a wide range of users within the home care sector, including:
- Executives
- Office managers
- Sales and marketing teams
- Schedulers
- Billing staff
- Caregivers
- Clients and their families
Is AxisCare Right For You?
If your agency faces inaccurate caregiver timekeeping, frequent billing denials, or heavy manual reporting, AxisCare addresses these issues with EVV-enabled geofence clock-ins, visit insights, and automated scheduled reports, ensuring accurate data is always available for informed decisions. For added security, all data is encrypted both in transit and at rest, and the platform is SSOC-compliant. Its client and family portals are also HIPAA compliant. Additionally, its scalability and comprehensive features make it a reliable solution for agencies of any size.
Still doubtful if AxisCare software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
AxisCare Home Care Software Features
Caregiver Satisfaction And Retention
AxisCare features a ‘Caregiver Satisfaction Survey’ module to monitor staff experience in real-time. Custom alerts and push-notifications via the mobile app collect quick, in-the-moment feedback. This insight helps agencies address satisfaction risks and support retention efforts effectively.
Client And Family Engagement Portal
With this feature, the platform provides clients and their families access to visit calendars, care notes, and ADLs for transparency and oversight. Billing transactions and document access are available with flexible privacy controls. This allows families to stay informed and engaged in their loved one’s care.
Custom Reporting
The software offers 70+ reports and a ‘Custom Reports Builder,’ allowing agencies to filter, select fields, and export data. Dashboards and analytics track scheduling, billing, payroll, referrals, and caregiver activity, providing actionable insights to support informed, data-driven operational decisions.
Home Care Billing And Invoicing
The platform streamlines agency billing with one-click invoice processing, QuickBooks integration, and next-day funding for most merchants. It supports private pay and third-party billing, including Medicaid, Veterans Affairs, and long-term care insurance. Custom reports and pay-rate adjustments help maintain cash flow and operational efficiency.
Custom Forms
AxisCare’s Custom Forms feature offers a range of specialized intake forms, assessments, and care plans, empowering you to choose from pre-built templates or create your own via our custom forms builder. The auto-populating fields further enhance the experience, saving you hours of data entry time and allowing you to concentrate on providing your clients with the best care.
AI Chat Assistant
Axi saves time by eliminating unnecessary steps and clicks when accessing information about clients, caregivers, visits, and more or needing help performing a task within AxisCare’s web-based platform. Simply start chatting—ask about a caregiver’s schedule, for example—and see how effortlessly Axi works for you. Whether you need quick answers, want to create tasks, or need to update schedules, Axi gives you what you need to work faster and stay focused on your clients.
Care Plans
Build comprehensive care plans that outline objectives, goals, and interventions tailored to each client’s specific needs. Across all types of care needs, staff can track progress and align daily activities with client goals and preferences to improve outcomes and accountability.
Pros And Cons of AxisCare Home Care Software
Pros
Scheduling interface keeps visits organized and accurate
Mobile app shows caregivers’ location instantly
Data encryption keeps agency information secure
Cons
Feature compatibility can vary across categories
Occasional downtime may disrupt operations
AxisCare Home Care Software Reviews
Total 50 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars62%
4
Stars30%
3
Stars8%
2
Stars0%
1
Stars0%
Share your experience
Hospital & Health Care, 51-100 employees
More than a year
“great crm with a+ customer support”
Pros
We absolutely love it for being an exceptional CRM that really supports our corporate team. It provides great oversight and allows seamless collaboration with our branch offices. One of the standout features is their customer support team, which is top-notch A+ all the way. We use it for managing all of our clients and caregivers and it's been an amazing tool for our business.
Cons
interface on it is not the most up-to-date and it takes a bit of a roadmap to figure out where a lot of the system settings are.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Facilities Services, 51-100 employees
More than a year
“love the attention to detail”
Pros
What I appreciate the most is the accuracy and attention to detail that it offers. We can keep all of our staff credentials in one place which is incredibly helpful, especially when we need to rehire someone. It ensures we have everything we need... all in one organized system.
Cons
Staff members are still seeing cancellations. Whenever a facility cancels and we mark the visit as a cancellation, it unfortunately stays on the staff member's schedule.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
7
Hospital & Health Care, 11-50 employees
More than a year
“Efficient scheduling”
Pros
scheduling features in it are a huge asset. They really help things run smoothly by offering multiple ways to match clients with caregivers. The flexibility it provides makes scheduling a lot less stressful and more efficient.
Cons
there's no stop and start date for caregiver availability and no way to input availability for every other week. It's a bit of a pain.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
7
Frequently Asked Questions
What other apps does AxisCare integrate with?
The platform integrates with several third-party applications and systems, including QuickBooks Online, Rockerbox, Allied Screening, CareAcademy, and Keap.
What language does AxisCare support?
The software primarily supports English, with a Spanish version available for its Caregiver Mobile App.
Does AxisCare have a mobile app?
Yes, AxisCare offers mobile apps for both Android and iOS users.
Does AxisCare offer an API?
Yes, AxisCare offers a robust API suite.
Who are the typical users of AxisCare?
AxisCare supports a wide range of users within the home care sector, including executives, office managers, sales and marketing teams, schedulers, billing staff, caregivers, and clients with their families.
What types of AxisCare price plans are available?
AxisCare offers the following plans based on agency size: Small Agencies (supports up to 15 clients), Medium Agencies (supports 15–500 clients), Large Agencies (supports 500–1,000 clients), and Enterprise Agencies (supports 1,000+ clients). All plans are custom-priced. Contact us to request a personalized AxisCare cost quote based on your institution's requirements.
What level of support does AxisCare offer?
The platform provides support via email, phone, and chat.