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Overview

AxisCare is a home care management platform that streamlines scheduling, visit tracking, and billing. It delivers operational visibility through Electronic Visit Verification (EVV), visit insights, and automated reports. While its enterprise settings can take time to configure, AxisCare offers unlimited training and hands-on onboarding support to help teams run smoothly.

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Overall Rating

Based on 50 users reviews

4.5

Rating Distribution

Positive

92%

Neutral

8%

Negative

0%

Starting Price
Custom

AxisCare Home Care Software Specifications

Appointment Management/Scheduling

Patient Portal

Mobile App

Billing And Invoicing

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What Is AxisCare?

AxisCare is an enterprise-level scheduling and management platform for personal care and home care agencies. It provides employee scheduling, geofence clock-ins, automatic invoicing, medication reminders, and hospitalization tracking. Caregivers use the mobile app to record Activities of Daily Living (ADLs), care notes, and e-signatures. Home care agencies can rely on EVV capabilities, automated scheduled reports, and comprehensive ‘Veterans Affairs’ and ‘Medicaid’ billing services that manage submissions, appeals, and clean claim processing for agency workflows. Overall, these capabilities support compliant, accurate delivery of home care services.

AxisCare Pricing

The vendor offers custom pricing plans tailored to agency size:

  • Small Agencies: Custom pricing (supports up to 15 clients)
  • Medium Agencies: Custom pricing (supports 15-500 clients)
  • Large Agencies: Custom pricing (supports 500-1,000 clients)
  • Enterprise Agencies: Custom pricing (supports 1,000+ clients)
Request a personalized AxisCare pricing quote for your business today.

Disclaimer: The pricing is subject to change.

AxisCare Integrations

The platform integrates with several third-party applications and systems, such as:

Book a free AxisCare demo to learn more about the integration arrangements.

Who Is AxisCare For?

AxisCare supports a wide range of users within the home care sector, including:

  • Executives
  • Office managers
  • Sales and marketing teams
  • Schedulers
  • Billing staff
  • Caregivers
  • Clients and their families

Is AxisCare Right For You?

If your agency faces inaccurate caregiver timekeeping, frequent billing denials, or heavy manual reporting, AxisCare addresses these issues with EVV-enabled geofence clock-ins, visit insights, and automated scheduled reports, ensuring accurate data is always available for informed decisions. For added security, all data is encrypted both in transit and at rest, and the platform is SSOC-compliant. Its client and family portals are also HIPAA compliant. Additionally, its scalability and comprehensive features make it a reliable solution for agencies of any size.

Still doubtful if AxisCare software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.

AxisCare Home Care Software Features

AxisCare features a ‘Caregiver Satisfaction Survey’ module to monitor staff experience in real-time. Custom alerts and push-notifications via the mobile app collect quick, in-the-moment feedback. This insight helps agencies address satisfaction risks and support retention efforts effectively.

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With this feature, the platform provides clients and their families access to visit calendars, care notes, and ADLs for transparency and oversight. Billing transactions and document access are available with flexible privacy controls. This allows families to stay informed and engaged in their loved one’s care.

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The software offers 70+ reports and a ‘Custom Reports Builder,’ allowing agencies to filter, select fields, and export data. Dashboards and analytics track scheduling, billing, payroll, referrals, and caregiver activity, providing actionable insights to support informed, data-driven operational decisions.

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The platform streamlines agency billing with one-click invoice processing, QuickBooks integration, and next-day funding for most merchants. It supports private pay and third-party billing, including Medicaid, Veterans Affairs, and long-term care insurance. Custom reports and pay-rate adjustments help maintain cash flow and operational efficiency.

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AxisCare’s Custom Forms feature offers a range of specialized intake forms, assessments, and care plans, empowering you to choose from pre-built templates or create your own via our custom forms builder. The auto-populating fields further enhance the experience, saving you hours of data entry time and allowing you to concentrate on providing your clients with the best care.

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Axi saves time by eliminating unnecessary steps and clicks when accessing information about clients, caregivers, visits, and more or needing help performing a task within AxisCare’s web-based platform. Simply start chatting—ask about a caregiver’s schedule, for example—and see how effortlessly Axi works for you. Whether you need quick answers, want to create tasks, or need to update schedules, Axi gives you what you need to work faster and stay focused on your clients.

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Build comprehensive care plans that outline objectives, goals, and interventions tailored to each client’s specific needs. Across all types of care needs, staff can track progress and align daily activities with client goals and preferences to improve outcomes and accountability.

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Pros And Cons of AxisCare Home Care Software

Pros

  • Scheduling interface keeps visits organized and accurate

  • Mobile app shows caregivers’ location instantly

  • Data encryption keeps agency information secure

Cons

  • Feature compatibility can vary across categories

  • Occasional downtime may disrupt operations

AxisCare Home Care Software Reviews

Total 50 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

62%

4

Stars

30%

3

Stars

8%

2

Stars

0%

1

Stars

0%

Share your experience

CS

Cordell S.

Hospital & Health Care, 51-100 employees

More than a year

5.0
January 2026

great crm with a+ customer support

Pros

We absolutely love it for being an exceptional CRM that really supports our corporate team. It provides great oversight and allows seamless collaboration with our branch offices. One of the standout features is their customer support team, which is top-notch A+ all the way. We use it for managing all of our clients and caregivers and it's been an amazing tool for our business.

Cons

interface on it is not the most up-to-date and it takes a bit of a roadmap to figure out where a lot of the system settings are.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

TG

Tiffany G.

Facilities Services, 51-100 employees

More than a year

4.0
September 2025

love the attention to detail

Pros

What I appreciate the most is the accuracy and attention to detail that it offers. We can keep all of our staff credentials in one place which is incredibly helpful, especially when we need to rehire someone. It ensures we have everything we need... all in one organized system.

Cons

Staff members are still seeing cancellations. Whenever a facility cancels and we mark the visit as a cancellation, it unfortunately stays on the staff member's schedule.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

7

SO

Stephanie O.

Hospital & Health Care, 11-50 employees

More than a year

4.0
September 2025

Efficient scheduling

Pros

scheduling features in it are a huge asset. They really help things run smoothly by offering multiple ways to match clients with caregivers. The flexibility it provides makes scheduling a lot less stressful and more efficient.

Cons

there's no stop and start date for caregiver availability and no way to input availability for every other week. It's a bit of a pain.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

7

Frequently Asked Questions

The platform integrates with several third-party applications and systems, including QuickBooks Online, Rockerbox, Allied Screening, CareAcademy, and Keap.

The software primarily supports English, with a Spanish version available for its Caregiver Mobile App.

Yes, AxisCare offers mobile apps for both Android and iOS users.

Yes, AxisCare offers a robust API suite.

AxisCare supports a wide range of users within the home care sector, including executives, office managers, sales and marketing teams, schedulers, billing staff, caregivers, and clients with their families.

AxisCare offers the following plans based on agency size: Small Agencies (supports up to 15 clients), Medium Agencies (supports 15–500 clients), Large Agencies (supports 500–1,000 clients), and Enterprise Agencies (supports 1,000+ clients). All plans are custom-priced. Contact us to request a personalized AxisCare cost quote based on your institution's requirements.

The platform provides support via email, phone, and chat.

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