CarePaths EHR Software

Adequate but not as good as what I use now

Pros

With sufficient practice, the learning curve for this software is reasonably manageable.

Cons

The software is burdensome, involving redundant steps and lacking the intuitive quality of the current system.

Very user-friendly!

Pros

The ease of use is a prominent feature, making it straightforward to train individuals.

Cons

The interface is not aesthetically pleasing, requiring more design elements to enhance its visual appeal and eliminate a perceived boredom in its current design.

My Carepaths experience

Pros

The software's convenience extends to remote healthcare monitoring, allowing patients to manage their health conditions with a simple click, eliminating the need for physical visits to healthcare providers.

Cons

Occasional lapses in record updates and a relatively high price point create challenges for users, compounded by a lack of proactive follow-up on client questions.

Very serious hidden issues which they are not open about

Pros

Despite its low cost, this EMR boasts advertised features and a simple interface, making it suitable for clinicians not involved in insurance claims or fee-split payments.

Cons

Despite claims of report functionality, the software's reporting system does not accurately calculate pay for clinicians, leading to manual interventions. Additional issues include regular discrepancies with Electronic Remittance Advice (ERAs) and a lack of essential features.

Carepaths is challenging to learn but high on functionality, if you need full / many EHR features.

Pros

The software is HIPPA compliant, offering various functions such as teletherapy and comprehensive chart notes. Its cloud-based nature ensures continuous improvement, and records are easily downloadable for seamless care coordination.

Cons

The learning curve is not the most intuitive, with numerous clicks and steps required for frequently used features.

An EMR and claims processing software that is a bit awkward to use.

Pros

The clinical health record effectively processes claims and introduces new features, showcasing ongoing efforts to enhance functionality.

Cons

The claims batching and processing system lacks transparency, making it challenging to generate statistics and reports on practice income, claims paid, and other crucial data.

Useful

Pros

The ability to toggle between multiple records while managing schedules and clinical notes, along with the auto-fill feature for previous session material, enhances efficiency in treatment.

Cons

Similar to the previous point, the software's learning curve is not the most intuitive, demanding multiple clicks and steps for essential features.

We have several clinicians using carepaths, and we have been pleased with the ease of use.

Pros

Responsive customer service and continuous updates from CarePaths contribute to the ease of billing and report generation, simplifying tasks for clinicians.

Cons

Billing-related issues arise, particularly in customer understanding of statements. There is a need for improved statement clarity and alerts for stuck billing processes. While reports for supervisors are appreciated, the desire for more individualized clinician reports persists.

Generally very satisfied

Pros

Once the learning curve is overcome, users find the software easy to navigate, appreciating its ability to present all relevant information in new forms.

Cons

Inability to independently edit forms poses challenges, often requiring support involvement, leading to delays in addressing immediate issues.

Great Tool

Pros

Overall, the software is user-friendly, particularly in creating reports and saving previous entries for streamlined future input.

Cons

As mentioned earlier, the software's learning curve is not the most intuitive, necessitating several clicks and steps for frequently used features.