Carestream Dental

This feature lets providers create, send, and refill prescriptions directly from the patient chart using an internet-connected device. It pulls information from patient records to reduce manual transcription and gives clinicians access to medication histories when making prescribing decisions. Prescriptions are sent electronically to the patient’s preferred pharmacy, with details automatically recorded in their file.

Carestream Dental includes ‘Insights Manager’ that brings practice performance data into customizable dashboards, so teams can monitor the area's most relevant to their work. For multi-location organizations, it consolidates data across practices to give leaders a broader view of operations. Teams can use these insights to identify repeated work, review resource allocation, and adjust patient engagement strategies.

The platform lets billing teams submit insurance claims electronically, with validation checks that flag missing fields, incorrect codes, and formatting issues before submission. Staff can attach X-rays, periodontal charts, photos, and narratives, then track whether claims have been received, accepted, or denied. Reporting on denial reasons, claim performance, and payer turnaround times helps teams prioritize follow-ups and review billing processes.

Using this feature, staff can check insurance eligibility, benefits, coverage limitations, and claim status before a patient’s appointment. It facilitates real-time checks that reduce the need to verify plan details manually and help teams identify inactive coverage before treatment. Staff can use this information to explain the patient’s expected financial responsibility upfront, thereby reducing billing surprises and payment disputes.

This feature stores X-rays, intraoral photos, and 3D images directly in the patient chart, alongside clinical notes, periodontal charts, and treatment history. It enables clinicians to compare, annotate, and measure images to support diagnosis and display them chairside when explaining treatment options. Billing teams can access images for electronic claim attachments, while automatic saving helps reduce misplaced or duplicated files.