Carestream Dental Reviews, Pricing & Free Demo

Name: Carestream Dental
Rating: 2.8 (16 reviews)

Last Updated Jul 20, 2026

Overview

Revolutionize your practice management, imaging, and CAD/CAM systems with Carestream Dental software. The cloud-based solution helps streamline tasks, enhance patient care, and simplify insurance claims. Elevate your dental workflows by exploring Carestream Dental's pricing, features, and integrations or book a demo today!

Overall Rating

Based on 16 users reviews

2.8

All Reviews

Rating Distribution

Positive

31%

Neutral

38%

Negative

31%

Starting Price

Custom

Product Snapshot

Carestream Dental Specifications

Appointment Management/Scheduling
e-Prescriptions
Lab Integration
Patient Portal
Mobile App
Telemedicine
Billing and Invoicing
Claims Management
Customizable Forms
Patient Demographics

View All Specifications

What is Carestream Dental Software?

Overview

Carestream Dental Software is a cloud-based Health IT solution that provides practice management solutions, imaging equipment, and CAD/CAM systems to dental and oral health professionals across the world. The software supports integration with digital imaging and allows users to automate tasks related to payment processing, insurance claims, and patient reminders. With CS OrthoTrac, users can prioritize daily to-do lists and identify tasks with recommended solutions. It also comes with line-item tracking that helps users track payments from payer to individual charge. Using Carestream Dental Software, clinicians can access a drag-and-drop functionality to manage schedules across multiple locations.

The platform includes a Smart Call Module that identifies callers over the phone and checks their relevant charts for improved patient care. The Carestream Dental Software Tutorial helps users to follow along and understand the product’s features. On top of this, ePostings streamlines the process of posting and receiving reimbursements from insurance carriers. CS WinOMS provides dental and medical insurance billing with automatic cross-coding to referral management and scheduling. Moreover, the digital consent forms come with various OMSNIC-approved forms that update automatically.

As per Carestream Dental Software Reviews, the software allows users to fill schedule gaps and open appointments, search and filter schedules according to certain criteria, and assign a “pending” state to a patient so they can automatically fill a slot when the schedules open. In addition to that, users can view upcoming appointments and tasks on a single screen. It customizes views for each team member and role so the staff knows where they need to be and when. Users can also request a Carestream Dental Software Demo to get a complete overview of the solution.

Carestream Dental Software Pricing

Pricing is not shared openly by the vendor. You can request a quote by clicking on the Get Pricing.

Carestream Dental Software Support

It offers support via phone and email.

Pros And Cons of Carestream Dental

A quick look at Carestream Dental's strengths and weaknesses to
help you decide if it's the right fit

Pros

Users can easily generate financial reports for the practice.

Cons

Sometimes it keeps users from saving the patient charts.

Carestream Dental Reviews

Insights from real users on Carestream Dental’s features,
performance, and overall experience.

Total 16 reviews

2.8

All reviews are from verified customers

Rating Distribution

Stars

13%

Stars

19%

Stars

31%

Stars

31%

Share your experience

Jon

Dentistry, 1-10 employees

Less than a year

1.0

March 2026

“Terrible customer service”

Pros

Not sure yet

Cons

Carestream is only prompt when they take your money otherwise their response time is deplorable. They continually fail to answer calls and evade all previously made telephone appointments. They are a frustrating company to deal with and have made the daily running of the dental practice quite challenging

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Alaa

Hospital & Health Care, 11-50 employees

5.0

September 2023

“Perfect for dental practices”

Pros

Carestream Dental has all the essentials for running our dental practice. Plus 3D imaging is absolutely amazing and it makes managing patient records so much easier.

Cons

Occasional bugs and unexpected interruptions in operations is something I hate about it.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Frank

Not Specified, 1-10 employees

3.0

June 2023

“Response time is too slow”

Pros

Once it's set up, it works pretty well. Also the screens are easy to navigate and usually do what they're supposed to without causing any problem. So yes I like it.

Cons

Having to wait and schedule upgrades when you need them the most is a total dealbreaker for me. It is honestly ridiculous trying to support someone using this product and then having to explain that their vendor says they need to wait three weeks for an upgrade just to fix performance issues. What a joke!

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

View All 16 Reviews

Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

What level of support does Carestream Dental Software offer?

It offers support via phone and form submission.

Who are the typical users of Carestream Dental Software?

Typical users of Carestream Dental software include dental professionals, orthodontists, oral surgeons, and dental practice staff.

What are the main features of Carestream Dental software?

Carestream Dental software offers digital imaging, practice management, patient engagement, CAD/CAM integration, interoperability, and a customer portal.

How much does Carestream Dental software cost?

Carestream Dental software offers flexible or customizable plans that can be tailored based on your specific needs. For more information, contact us today!

Is Carestream Dental a cloud-based software?

Carestream Dental software is a cloud-based Health IT solution.