Last Updated
Key Takeaways
Generated from the text of customer reviews
Our Verdict
ChiroHD Specifications
- Appointment Management/Scheduling
- e-Prescriptions
- Lab Integration
- Patient Portal
ChiroHD Features
Patient App
ChiroHD's patient app runs on iOS and Android and provides patients with access to scheduling, check-in, and document tools. Patients can select and check in multiple family members at once, book appointments, and view their own X-rays and clinic documents without having to call the front desk.
Reporting
ChiroHD's reporting module pulls appointment metrics, financial data, marketing source analysis, and daily health checks into dashboards. The health check report flags operational issues, such as scheduling gaps, before they become bigger bottlenecks. Retention tracks how many new patients return for follow-up care, while practice trends surface financial patterns over custom date ranges.
Engagement
ChiroHD's engagement suite includes mass notifications, alert templates, custom system triggers, and branded email templates. Mass notifications let a clinic broadcast holiday hours or schedule changes to its entire patient base at once. Alert templates standardize routine messages while still letting staff tweak them for a specific patient. System triggers go further: they automate follow-ups based on factors such as a patient’s visit history or progress through a care plan.
Charting
ChiroHD's charting tools are built around SOAP note creation and use custom macros, macro chaining, and auto-complete to reduce documentation time. The system also lets staff reference and reuse prior notes when building a new one and includes dedicated tools for logging chief complaints and documenting vertebral subluxation or joint dysfunction findings from an exam.
Pros And Cons of ChiroHD
Pros
Built-in texting makes patient communication more convenient
Keeps billing information organized and easily accessible
Care-plan tracking helps monitor patient progress
Cons
Resolving issues may take time
Reporting options could be expanded
ChiroHD Reviews
Total 132 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars85%
4
Stars11%
3
Stars5%
2
Stars0%
1
Stars0%
Share your experience
Kassidy K.
Health, Wellness and Fitness, 1-10 employees
More than a year
“Troublesome support”
Pros
One feature that really helps is the care plan tracker in ChiroHD since it gives a clear view of where patients are in their care and when they're due for a re-exam. The built-in two-way texting inside the EHR is also something we've appreciated.
Cons
Customer support has been some of the worst we've dealt with. The setup process was a really bad experience and whenever we've needed help after that, it has taken days to get a response by email. There's also no option to call and speak with anyone directly.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
5
Functionality
6
Megan H.
Medical Practice, 1-10 employees
Less than 6 months
“Clear workflow and helpful support”
Pros
Using this platform has been really simple because everything is clearly labeled and simple to navigate. The customer service is also a big plus since the help I get is always concise and useful.
Cons
At times getting things to connect properly between patients and visits can be a little difficult. Still, support is always available whenever I need help.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Missy E.
Hospital & Health Care, 1-10 employees
Free Trial
“user-friendly multi-office workflow”
Pros
Navigating feels very simple and working across multiple offices is especially convenient. The billing side is decent as well and it should be even better once the Trizetto integration is fully in place.
Cons
One feature we'd really like is the option to update all related appointments at once when a patient wants to change their usual day or time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Does ChiroHD have a mobile app?
Yes, ChiroHD has a dedicated mobile app for iOS and Android.
Does ChiroHD offer an API?
Yes, ChiroHD offers an API.
What language does ChiroHD support?
ChiroHD supports English.
What types of pricing plans does ChiroHD offer?
ChiroHD pricing starts at $299/month for the Standard plan. There is also a one-time $799 setup and onboarding fee, plus a $499 data migration fee if your existing data can be exported as a CSV file. Contact us to get a personalized ChiroHD price quote based on your practice’s needs.
What other apps does ChiroHD integrate with?
The vendor hasn't disclosed information regarding its integration with third-party applications.
Who are the typical users of ChiroHD?
ChiroHD is designed to support the day-to-day needs of modern chiropractic practices. It’s a good option for chiropractic clinics, wellness centers, and independent practitioners looking for a simple way to manage their practice in one place.
What level of support does ChiroHD offer?
The platform offers support through email, FAQs, contact forms, and live chat.
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