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Clearwave is a comprehensive patient revenue platform designed to reduce administrative workload. Despite positive reviews, some users experience an initial learning curve during implementation. However, providers can schedule a free demo to explore its functionality. Clearwave is a reliable solution for optimizing a practice’s revenue cycle performance.

Clearwave Specifications

Appointment Management/Scheduling

e-Prescriptions

Lab Integrations

Patient Portal

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What Is Clearwave?

Overview

Clearwave is a comprehensive patient revenue platform designed for high-growth practices looking for a solution to enhance patient care. With its specialized platform, Clearwave empowers healthcare organizations to boost revenue and expedite both patient acquisition and retention processes, along with an increase in point-of-service collections.

The software helps practitioners alleviate administrative bottlenecks and focus on delivering exceptional care. Key features include a patient portal, patient scheduling, patient registration, electronic medical records, and automated insurance verification.

What Is Clearwave Best Known For?

Clearwave software is widely praised for its insurance eligibility verification feature, as it enhances patient experiences and streamlines administrative tasks. It ensures that patients' insurance coverage details are accurately and promptly verified before their appointments. This translates into a smoother check-in process, reduced wait times, and improved patient experience. Moreover, this feature also helps create true financial transparency and cash flow optimization.

Clearwave Pricing

The software pricing varies based on your practice’s size and requirements. Get your personalized Clearwave pricing quote today, crafted specifically to fit your specific requirements.

Clearwave Integrations

Clearwave seamlessly integrates with a range of widely used electronic medical records and practice management systems, including:

How Does Clearwave Work?

Here's how you can navigate the software’s dashboard and make use of its features:

  • Log in and access the dashboard
  • Create a new patient file and add relevant information like primary patient demographic
  • Complete registration forms and access electronic health records online using the patient portal
  • Schedule appointments and set up automated reminders to avoid no-shows
  • Send automated patient communication via email and SMS
  • Collect patient payment securely through their payment processor
  • Utilize ADA-compliant self-service check-in kiosks, tablets, and phones
  • Integrate Clearwave with other in-house systems
  • Access detailed analytics to gain insights into the patient journey and practice performance
Schedule a complementary Clearwave demo for a quick visual walkthrough into the software’s functionalities. Limited slots available!

Who Is Clearwave For?

Clearwave software is a practice management system suitable for hospitals, specialty medical practices, and health systems of all sizes. It caters to the following specialties:

  • Neurology
  • Ophthalmology
  • Orthopedics
  • Oncology
  • Cardiology
  • OB/GYN
  • Dermatology
  • Gastroenterology

Is Clearwave Right For You? 

If you are a practice looking to streamline operations, improve patient engagement, and increase revenue, Clear wave software may be the right choice. Its customizable patient revenue platform is used by over 5,000 practices to automate workflows, boost collections, and scale more efficiently. Clearwave also provides dedicated implementation and support teams to help get the most value from their solution.

This HIPAA-compliant software is highly scalable and ensures data privacy while growing with your practice. The vendor also claims that implementing Clearwave Core can result in $398K of additional revenue per year per provider.

Ready to take the next step? Call us at (661) 384-7070, and we will provide personalized guidance to help you get started.

Clearwave Features

The scheduling feature offers an intuitive and efficient way to manage appointments. With real-time availability updates and automatic reminders, practices can reduce no-show rates and optimize daily schedules. Integrating Clearwave's scheduling module with patient data ensures that appointments align with patients' medical histories and preferences.

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Patients can access a secure online platform to update their personal information, view medical records, and schedule appointments conveniently. The portal streamlines communication between patients and practices, reducing administrative overhead. The software also offers telehealth and virtual waiting rooms to enhance communication.

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The Clearwave patient check-in tool is versatile, supporting kiosk devices, tablets, and mobiles. It empowers self-service check-ins, and the patient intake forms it offers can be tailored and generated in various languages, catering to the needs of diverse patients, with options available in up to 13 different languages. Moreover, the kiosk offers eligibility verification, collects patient payments, and improves registration efficiency.

how it worksSee How It Works

With Clearwave's HIPAA-compliant two-way texting, practices can communicate seamlessly and securely with patients. This real-time communication channel empowers practices to send appointment reminders, follow-up instructions, and general inquiries while strictly adhering to security regulations.

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Clearwave EMR empowers healthcare practices with robust reporting and analytics tools. These tools provide valuable insights into practice performance, patient flow, revenue trends, and more. Clearwave's analytics allow practices to make data-driven decisions that enhance operational efficiency and patient care.

how it worksSee How It Works

Pros and Cons of Clearwave

Pros

  • Offers a user-friendly patient portal to enhance patient engagement
  • Streamlines the insurance eligibility verification to reduce administrative burdens
  • Improves patient satisfaction with streamlined appointment scheduling
  • Simplifies patient registration with efficient intake processes
  • Provides insightful analytics for better decision-making

Cons

  • Limited customization options for specific needs
  • Software updates can be problematic when multiple systems are interacting
  • Some patient communication tools could be improved

Clearwave Reviews

Overall Rating

4.5

31 Reviews

Rating Distribution

5

star

(22)

4

star

(6)

3

star

(2)

2

star

1

star

(1)

July 2022

Awful Customer Experience

Carroll

Health, Wellness and Fitness

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

Pros

This software is helpful, but I find that patients are not fond of using it.

Cons

The business practices of Clearwave do not align with ethical standards.

December 2020

Clearwave

Karen

Health, Wellness and Fitness

Ease of use

10

Value for money

8

Customer Support

6

Functionality

10

Pros

The interface is easy to navigate, and there's ample information available. Interfacing is also quite seamless.

Cons

I find myself in need of enhanced support for the items listed and a deeper integration.

March 2020

Clearwave is the best!

JOAN

Medical Practice

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

We primarily utilize it for checking eligibility and benefits. For a medical office, ensuring patients' insurance coverage before their visit is crucial! We've relied on Clearwave for many years now. Investing in this fantastic tool is definitely worthwhile, it's valuable every step of the way!

Cons

While most insurances are covered, not all are included in their system.

March 2020

Clearwave Kiosks

Jacqueline

Hospital & Health Care

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

Pros

It's simple to use; just follow the prompts. It saves time and hassle during the check-in process and is extremely user-friendly. Scanning important ID cards is also simple, with reminders to take your ID back before moving to the next screen. The kiosks are set at various heights, making them easily accessible for people with disabilities.

Cons

The integration process operates seamlessly without encountering any software-related issues.

March 2020

Support is Exceptional

Albert

Health, Wellness and Fitness

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

Pros

Implementing Clearwave had the most impact by eliminating registration lines. Both our staff and patients loved that.

Cons

My critiques are sparse, but I might mention that higher-level logic isn't directly linked with custom fields. However, considering our extensive use of such fields, it may not significantly impact an average user.

March 2020

CW review

Dawn

Medical Practice

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Pros

It's easy to use, and scheduling future appointments requires less information.

Cons

Every time I implement a change, there seems to be a subsequent issue that arises.

March 2020

Still implementing

Stacy

Hospital & Health Care

Ease of use

7

Value for money

7

Customer Support

10

Functionality

8

Pros

The eligibility check provides details that we haven't found with other software.

Cons

There is a noticeable lack of options to personalize some of the finer details.

March 2020

Clearwave improved our front end processes!

Cortney

Medical Practice

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

Our implementation team was outstanding. We were well-informed and prepared at each installation step. What surprised us most was the immediate reduction in accounts receivable as patients paid outstanding balances during kiosk check-ins a great bonus. Our front-end efficiency as a group improved right from day one with faster check-ins, more accurate data collection and payments, and seamless EMR integration.

Cons

Software updates tend to pose challenges especially when multiple systems are communicating simultaneously.

March 2020

Review

Jen

Medical Practice

Ease of use

10

Value for money

8

Customer Support

7

Functionality

7

Pros

Patients experience a streamlined check-in process that enhances efficiency and reduces the occurrence of errors.

Cons

The scanning software occasionally fails to identify the correct side of the ID card. 2. Direct integration of the software into our EHR system is absent. 3. The Clearwave system lacks a built-in credit card machine or gateway.

March 2020

Like having a billing person at front desk

Karen

Medical Practice

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

Pros

Patients settle their balances without issue using the kiosk, ensuring accurate demographics.

Cons

Improved integration between Nextech and Clearwave would greatly benefit our operations.

View All 31 Reviews

Frequently Asked Questions

Clearwave Health offers support via phone, email, fax, form submission, and live chat.