Last Updated
Overview
Clearwave is a comprehensive patient revenue platform designed to reduce administrative workload. Despite positive reviews, some users experience an initial learning curve during implementation. However, providers can schedule a free demo to explore its functionality. Clearwave is a reliable solution for optimizing a practice’s revenue cycle performance.
Overall Rating
Based on 31 users reviews
4.5
Rating Distribution
Positive
90%
Neutral
6%
Negative
3%
Starting Price
Custom
Clearwave Specifications
- Appointment Management/Scheduling
- e-Prescriptions
- Lab Integration
- Patient Portal
What Is Clearwave?
Overview
Clearwave is a comprehensive patient revenue platform designed for high-growth practices looking for a solution to enhance patient care. With its specialized platform, Clearwave empowers healthcare organizations to boost revenue and expedite both patient acquisition and retention processes, along with an increase in point-of-service collections.
The software helps practitioners alleviate administrative bottlenecks and focus on delivering exceptional care. Key features include a patient portal, patient scheduling, patient registration, electronic medical records, and automated insurance verification.
What Is Clearwave Best Known For?
Clearwave software is widely praised for its insurance eligibility verification feature, as it enhances patient experiences and streamlines administrative tasks. It ensures that patients' insurance coverage details are accurately and promptly verified before their appointments. This translates into a smoother check-in process, reduced wait times, and improved patient experience. Moreover, this feature also helps create true financial transparency and cash flow optimization.
How Much Does Clearwave Cost?
Clearwave typically starts at an estimated $300 to $800/month, with pricing customized based on practice size, patient volume, and selected engagement features.
Beyond the base subscription, organizations may encounter the following costs:
- Implementation: Initial setup, onboarding, and configuration can typically range from $1,000 to $5,000+
- Support And Training: Enhanced training or tailored onboarding may cost $500 to $3,000+ per engagement
- Integration: EHR or practice management system integrations may involve one-time fees ranging from $1,000 to $5,000+
Users generally view Clearwave pricing as fair and delivering solid value for patient engagement and eligibility verification, though a few reviewers note that price clarity and detailed cost expectations could be better communicated.
Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.
Clearwave Integration
Clearwave seamlessly integrates with a range of widely used electronic medical records and practice management systems, including:
How Does Clearwave Work?
Here's how you can navigate the software’s dashboard and make use of its features:
- Log in and access the dashboard
- Create a new patient file and add relevant information like primary patient demographic
- Complete registration forms and access electronic health records online using the patient portal
- Schedule appointments and set up automated reminders to avoid no-shows
- Send automated patient communication via email and SMS
- Collect patient payment securely through their payment processor
- Utilize ADA-compliant self-service check-in kiosks, tablets, and phones
- Integrate Clearwave with other in-house systems
- Access detailed analytics to gain insights into the patient journey and practice performance
Who Is Clearwave For?
Clearwave software is a practice management system suitable for hospitals, specialty medical practices, and health systems of all sizes. It caters to the following specialties:
- Neurology
- Ophthalmology
- Orthopedics
- Oncology
- Cardiology
- OB/GYN
- Dermatology
- Gastroenterology
Is Clearwave Right For You?
If you are a practice looking to streamline operations, improve patient engagement, and increase revenue, Clear wave software may be the right choice. Its customizable patient revenue platform is used by over 5,000 practices to automate workflows, boost collections, and scale more efficiently. Clearwave also provides dedicated implementation and support teams to help get the most value from their solution.
This HIPAA-compliant software is highly scalable and ensures data privacy while growing with your practice. The vendor also claims that implementing Clearwave Core can result in $398K of additional revenue per year per provider.
Ready to take the next step? Call us at (661) 384-7070, and we will provide personalized guidance to help you get started.
Clearwave Features
Scheduling
The scheduling feature offers an intuitive and efficient way to manage appointments. With real-time availability updates and automatic reminders, practices can reduce no-show rates and optimize daily schedules. Integrating Clearwave's scheduling module with patient data ensures that appointments align with patients' medical histories and preferences.
Patient Portal
Patients can access a secure online platform to update their personal information, view medical records, and schedule appointments conveniently. The portal streamlines communication between patients and practices, reducing administrative overhead. The software also offers telehealth and virtual waiting rooms to enhance communication.
Patient Check-Ins
The Clearwave patient check-in tool is versatile, supporting kiosk devices, tablets, and mobiles. It empowers self-service check-ins, and the patient intake forms it offers can be tailored and generated in various languages, catering to the needs of diverse patients, with options available in up to 13 different languages. Moreover, the kiosk offers eligibility verification, collects patient payments, and improves registration efficiency.
Real-Time Communication
With Clearwave's HIPAA-compliant two-way texting, practices can communicate seamlessly and securely with patients. This real-time communication channel empowers practices to send appointment reminders, follow-up instructions, and general inquiries while strictly adhering to security regulations.
Reporting And Analytics
Clearwave EMR empowers healthcare practices with robust reporting and analytics tools. These tools provide valuable insights into practice performance, patient flow, revenue trends, and more. Clearwave's analytics allow practices to make data-driven decisions that enhance operational efficiency and patient care.
Pros And Cons of Clearwave
Pros
Offers a user-friendly patient portal to enhance patient engagement
Streamlines the insurance eligibility verification to reduce administrative burdens
Improves patient satisfaction with streamlined appointment scheduling
Simplifies patient registration with efficient intake processes
Provides insightful analytics for better decision-making
Cons
Limited customization options for specific needs
Software updates can be problematic when multiple systems are interacting
Some patient communication tools could be improved
Clearwave Reviews
Total 31 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars71%
4
Stars19%
3
Stars6%
2
Stars0%
1
Stars3%
Share your experience
Health, Wellness and Fitness, 51-100 employees
More than a year
“Awful Customer Experience”
Pros
This software is helpful, but I find that patients are not fond of using it.
Cons
The business practices of Clearwave do not align with ethical standards.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Health, Wellness and Fitness, 11-50 employees
More than a year
“Clearwave”
Pros
The interface is easy to navigate, and there's ample information available. Interfacing is also quite seamless.
Cons
I find myself in need of enhanced support for the items listed and a deeper integration.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
6
Functionality
10
Hospital & Health Care, 500+ employees
Less than a year
“Clearwave review”
Pros
The details provided in each patient's eligibility form are thorough.
Cons
The recurring issue of not being able to verify Tufts insurance on a near-daily basis remains a notable challenge for us.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
What level of support does Clearwave offer?
Clearwave Health offers support via phone, email, fax, form submission, and live chat.
What languages does Clearwave support?
Clear wave offers multi-language support and is available in 13 languages.
Does Clearwave support mobile devices?
Yes, Clearwave mental health software supports mobile devices.
Does Clearwave have an app?
No, the software does not have any mobile app, but users can access their information using Clearwave Connect for mobile.
How much does Clearwave cost?
Clearwave offers flexible pricing plans starting at around $300 to $800/month. Additional costs can include implementation charges and support fees. Request a personalized Clearwave pricing quote today!
Who are the typical users of Clearwave?
The typical users of Clearwave include practices of all sizes across a variety of specialties, including cardiology, oncology, neurology, dermatology, OB-GYN and ophthalmology.