ClinicSense

Strelined Booking and Online Payment

Pros

The software allows my clients to conveniently book their appointments and make online payments in advance. This strelined process has greatly improved the efficiency of my business operations.

Cons

The only improvement I would suggest is the availability of an option to adjust client forms or consent forms on the mobile website. Aside from this minor limitation, I find everything else about the software to be excellent and user-friendly.

User-Friendly with Excellent Customer Support

Pros

I find the software easy to navigate, and I was able to quickly grasp its various features. The customer support provided is top-notch, with prompt and efficient assistance whenever needed.

Cons

Some of the health forms can be challenging to fill out online, which can cause a slight inconvenience for both me and my clients. However, this minor issue doesnt overshadow the overall positive experience with the software.

Convenient and Effective Appointment Management

Pros

As a solo practitioner, I find it incredibly convenient for my clients to easily select their preferred day and time for appointments. The reminder feature is also helpful in ensuring they dont miss their scheduled sessions. Additionally, I appreciate the capability of the software to handle payment transactions for the services I provide.

Cons

Unfortunately, the software lacks the ability to keep a record of gift cards, and it also doesnt track the remaining value from my clients services. These functionalities would greatly enhance the overall experience.

Straightforward and User-Friendly Experience

Pros

I impressed with how straightforward and user-friendly the software is. It doesnt take much time to learn and navigate its features. Furthermore, the customer service provided by the company is truly awesome, always ready to assist and address any concerns.

Cons

To be honest, I have had nothing but positive experiences with the software. I havent come across any cons or drawbacks that would hinder my satisfaction with the product.

Trustworthy Customer Service and Comprehensive

Pros

From the beginning, the customer service provided by Clinic Sense has been outstanding, earning my trust. They are consistently responsive and dedicated to continually improving their product. The overall look of the software is clean and professional, creating a sense of trust and reliability for my clients. The integration of SOAP notes, intake forms, and memos linked to the booking software and payment processing has made my work easier and more effective. It truly offers an all-in-one solution. The marketing features, such as the Google Reviews Booster and Availability cpaigns, have had a significant positive impact on my business.

Cons

The only downside I have encountered is the performance of the app. It frequently logs me out, which is inconvenient. Moreover, I have stopped receiving notifications of booked or changed appointments, despite having notifications turned on. Addressing these issues would greatly improve the overall experience.

Easy Setup and Convenient Online Booking

Pros

Setting up the software was a breeze, and I had it up and running within a day. The convenience of online booking for my clients is a major advantage. Additionally, the customer support provided by the te has been consistently helpful and responsive.

Cons

Regarding online booking, I do wish that the "Show other times" option could be more visible. Some of my clients have difficulty finding it, which causes minor confusion. However, any issues I have encountered were successfully resolved by the support te.

Outstanding Customer Support and Versatility

Pros

What stands out the most for me is the exceptional level of customer support provided by Clinic Sense. I have never encountered such high-quality assistance in any other business. Their support te responds quickly and courteously, often sending personalized how-to videos to help me navigate any issues. I even had a direct phone call to address a specific question, and the problem was resolved promptly. The customer support te truly deserves high praise.

Cons

I honestly cant think of anything negative to say. Traditional pen and paper scheduling just doesnt meet my needs, and Clinic Sense fulfills all my requirements.

Health, Wellness and Fitness

Pros

Implementing Clinic Sense was a smooth and easy process. I had it up and running within a day, and the cost is reasonable. The support provided by the te has been awesome, always responsive and helpful.

Cons

One area that could be improved is the forwarding of client details in the confirmation email. Currently, the email doesnt include phone or email information, requiring me to open the app to access these details. Additionally, the online app tends to be slow, which can be a bit frustrating.

Exceptional Software and Support

Pros

I cannot praise this software enough. It has exceeded my expectations in every aspect. The customer service te goes above and beyond, providing personalized videos to assist with any queries. The availability of different SOAP notes and customizable treatment forms is a great advantage. I also appreciate the ability to personalize my website for online bookings. Recently, I added the option for clients to buy gift certificates, which has been a wonderful addition.

Cons

Honestly, I cannot think of anything that comes to mind as a drawback. If there are any missing features, I confident that the te is already working on adding them.

Ideal for Massage Industry with Email Integration

Pros

This software serves the massage industry exceptionally well. I particularly love the integrated email options, as they help me maintain a full schedule. The ability to send personalized communications is a great advantage.

Cons

One improvement I would suggest is the addition of a class or event scheduling option. It would be beneficial to have the ability for multiple clients to sign up for the se class or event simultaneously.