Last Updated
Overview
Manage behavioral health practices seamlessly with Cx360 EHR, a versatile platform offering client management, scheduling, and billing features. It is an essential tool for behavioral health professionals who want to digitize practice management. You can get started with a customized Cx360 cost or watch a demo to learn more.
Cx360 Software Specifications
- Appointment Management/Scheduling
- e-Prescriptions
- Lab Integration
- Patient Portal
Cx360 Software Features
Scheduling
Cx360 EHR software offers a comprehensive scheduling system that allows healthcare providers to easily manage and organize patient appointments. Healthcare providers can easily create, edit, and delete appointments with it. The scheduling feature allows for appointments to be color-coded and grouped by provider, location, or type of appointment. It also allows for flexible client registration, which improves the user experience.
Telehealth
Cx360 software includes a telehealth feature, allowing healthcare providers to conduct virtual patient appointments. It is designed to be easy to use and secure, ensuring that patient information is always protected. The feature allows for two-way audio and video communication and screen-sharing capabilities to facilitate remote examinations.
Pre-set workflows
The software offers pre-configured workflows designed to streamline the healthcare provider's workflow. Pre-set workflows can be customized to meet the needs of specific practices, allowing providers to optimize their workflow and improve efficiency.
Templates
Cx360 EHR software includes templates for clinical documentation, including progress notes, treatment plans, and medical history forms. These are designed to be customizable, allowing providers to personalize them to meet their specific needs and increase efficiency.
Billing
Cx360 EHR software includes a comprehensive billing system that allows providers to manage the billing process from start to finish. The billing system includes key features such as electronic claim submission, real-time eligibility verification, and payment processing.
Pros And Cons of Cx360 Software
Pros
Providers have shown increased adoption and satisfaction with the system.
The system reduces the administrative burden.
Reporting outcomes becomes easier.
Cons
Customer support needs more training.
Analytics can be improved.
Cx360 Software Reviews
Total 5 reviews
4.2
All reviews are from verified customers
Rating Distribution
5
Stars40%
4
Stars40%
3
Stars20%
2
Stars0%
1
Stars0%
Share your experience
James M.
Hospital & Health Care, 51-100 employees
“Customer support is top-notch”
Pros
CX360 offers excellent customer support. They have a dedicated support team, great training resources and an online help center. This makes it really easy for us to quickly resolve any issues and get the most out of the software.
Cons
It is a bit complex, especially for businesses like ours that have limited technical expertise.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
7
Ashley.
Medical Office, 101-500 employees
“Great software but missing a mobile app”
Pros
The software offers powerful analytics and reporting capabilities that give me valuable insights into customer behavior and preferences. Plus this helps me make data-driven decisions to improve the customer experience.
Cons
CX360 does not have a dedicated mobile app, which we feel like is a disadvantage to the companies that require mobile access to customer experience management tools.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Adam l.
Medical Care, 11-50 employees
“Easy to customize as per our requirements”
Pros
It is highly customizable whcih allows us, the users to customize the software to our specific needs. Which means we can choose the features we need and configure the software to meet our requirements.
Cons
It may not integrate seamlessly with some existing systems, which makes us put an additional effort to ensure proper integration.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
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