Drs Enterprise Software

Wonderful EMR, Wonderful Support

Pros

Since its inception in 2003, I've relied on DRS Enterprise for our practice. It's incredibly intuitive, sparing our physician and staff any tech headaches. Customization is a breeze, tailoring it perfectly to our needs. Thanks to DRS Enterprise, we've streamlined into an EMR office, going paperless with scanning and word documents. Our office runs efficiently, ensuring quality patient care. Plus, the support team is outstanding, always there with prompt, knowledgeable assistance on government mandates like PQRS and Meaningful Use.

Cons

I have not encountered any issues with the EMR or the support provided.

Denise from Broward Orthopedic Specialists

Pros

Over a decade with Drs Enterprise, and it's been very easy. The software's simplicity is matched only by the stellar support. New hires pick it up fast, and I love crafting unique templates, steering clear of cookie-cutter designs. Our templates keep things efficient, giving more time to patients than paperwork. And the technical support? Impeccable, always helpful and polite.

Cons

I can't find any negatives at all. We're completely content customers!

DRS - A Great EHR

Pros

DRS has been our go-to for Meaningful Use compliance since 2003. Regular upgrades keep it flexible and Medicare compliant. Customer service is stellar, always there to address any concerns.

Cons

Since I genuinely can't fault this product, I can only sing praises for the exceptional service provided by the staff. Even if they can't address an issue immediately, they always call back within an hour. And for significant problems, they are available round the clock.

Great product, easy to learn

Pros

Achieving Meaningful Use for two years straight was made manageable by Drs Enterprise's knowledgeable staff. Their support with customization is unmatched, from note templates to task management. Constant updates save time on note-taking.

Cons

I can't identify any drawbacks with this product. My satisfaction levels have been consistently high.

Customization at it's best!

Pros

As a solo retina office, DRS Enterprise has been a game-changer for five years. It is highly recommended for its user-friendly features and customizable templates, it's streamlined my dictation process. The vendor's reliability and support have transformed my practice.

Cons

We have no gripes with the program. It's incredibly versatile and straightforward to navigate.

Great Product

Pros

Drs Enterprise's customizable templates have been invaluable. Easy to learn and excellent support make Meaningful Use less of a headache. Kudos to the professional staff for their ongoing guidance.

Cons

I'm struggling to pinpoint anything negative. If you're seeking an adaptable product with excellent support, this is a fantastic choice for our busy practice.

South Palm Eye Associates

Pros

What sets DRS Enterprise apart is its simplicity. Highly customizable and easy to learn, it's like working with old paper templates. Once you invest the time, it's smooth sailing.

Cons

I genuinely have not had any negative experiences with either the product or the vendor.

Drs was our biggest mistake. It is a horrible EMR system.

Pros

Sadly, our practice found nothing to like about Drs Enterprise. We switched EMRs due to financial losses and its unfriendly interface. It's rigid, unable to adapt to our needs. Despite promises, it's left us struggling to stay productive.

Cons

What I least appreciate is the initial friendliness during the sales pitch, contrasted with the lack of assistance when issues arose, like error messages and lost documents. Also, the promised services were consistently unavailable. I'm also frustrated by the absence of updates, security measures, and the rising fees.

I love Drs!

Pros

It stands out for its ease of customization and compliance with Meaningful Use requirements. Drawing on patient charts is very smooth, and it's seamlessly usable on desktops and laptops. Tasking and messaging features keep everyone informed, with top-notch support to boot.

Cons

The only minor quibble I have applies to most software: some features are not as intuitive as we'd like for our hectic schedules. However, this company is receptive to feedback and regularly updates to address user concerns.

It is as close to perfection as an EHR system can be!

Pros

It shines in its customization options and ease of template updates. It's simple to modify templates on the fly, saving time and effort. Plus, creating templates from various forms is a snap, simplifying paperwork with a single click.

Cons

I have zero complaints. Since purchasing it in August 2004, I've been completely satisfied with this product.