Last Updated
Key Takeaways
Generated from the text of customer reviews
Our Verdict
eMDs EHR Specifications
- Appointment Management / Scheduling
- e-Prescriptions
- Lab Integrations
- Patient Portal
eMDs EHR Features
AI-Enabled Clinical Documentation
CGM eMDs features AI-assisted documentation tools that capture and structure clinical information at the point of care. By reducing manual typing and repetitive entry, it helps clinicians focus more on patient interaction while maintaining accurate and complete medical records for each encounter.
Revenue Cycle Management
The platform connects coding, billing, and administrative tasks to support claims workflows and reimbursement accuracy. It covers both front and back-office operations, helping practices reduce delays and maintain financial visibility across the billing cycle.
CGM PRESCRIBE ePrescribing System
Prescription management is handled through CGM PRESCRIBE, a Surescripts White Coat Award winner that supports electronic prescribing, medication updates, and prior authorization workflows. It reduces manual steps in prescription handling and maintains coordination between doctors, pharmacies, and patients.
Patient Engagement Portal
Patients gain secure access to their health records, forms, and communication tools through the integrated portal. It allows providers to share results, send updates, and manage patient communication, reducing administrative workload for clinical staff.
CGM AMBI Ambient AI
CGM AMBI captures real-time patient-provider conversations and converts them into structured clinical notes. It parses input from doctors, nurses, patients, and family members, then suggests diagnoses, orders, and billing codes — reducing documentation burden during and after consultations.
Pros And Cons of eMDs EHR
Pros
Customizable templates streamline specialty-specific clinical documentation
Billing module reduces accounts receivable turnaround significantly
Scheduling tools improve front-office productivity and patient flow
Chart notes capture structured data, improving accuracy in claims generation and reducing billing errors
Cons
Support tickets often go unresolved for weeks or months
E-prescribing features have reported failures following software updates
Claims processing disruptions reported during and after onboarding
eMDs EHR Reviews
Total 11 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars73%
4
Stars27%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Kathleen
Medical Practice, 1-10 employees
“Save time on charting and billing”
Pros
I have been able to save a significant ount of time with the charting and billing process using Optimantra. The software allows for customization, which is particularly beneficial for my Osteopathy practice. The ability to customize the charting templates according to my specific needs has improved efficiency and workflow.
Cons
One drawback is that patients often complain about the length of the health history and review of systems forms, considering them to be too long. Additionally, while having the option for patients to input their credit card information before an appointment is convenient, it requires them to re-enter the information each time they make an appointment. It would be more preferable if the software could save and remember the credit card details for future appointments.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Nikki
Medical Practice, 1-10 employees
“a flexible and affordable EHR solution”
Pros
OptiMantra offers great flexibility and a wide range of features comparable to more expensive Electronic Health Records (EHRs). The software is easy to use for both office staff and practitioners, with little time required for training. The availability of numerous instructional videos aids in utilizing the product effectively. The support provided by the company is helpful and responsive. Migrating from a different EHR system to OptiMantra was a smooth process.
Cons
Occasionally, there are glitches in the software. For instance, when we access the States database for scheduled medications, a new window opens and it can be challenging to navigate back to the script without the window closing.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Dynae
Hospital & Health Care, 1-10 employees
“A major time-saver”
Pros
The price point of Optimantra is excellent, providing great value for the features it offers. The software is incredibly easy to use and set up, making the transition smooth. The support team is helpful in assisting with customization and ensuring the charting meets individual preferences. I particularly appreciate that the software formats the IV osmolarity, eliminating the need for second-guessing.
Cons
So far, I have not encountered any issues or drawbacks with Optimantra. The program has been performing exceptionally well and fulfills my needs.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Frequently Asked Questions
Does eMDs EHR have a mobile app?
No, CGM eMDs does not offer a fully standalone mobile app, but it provides limited mobile access through supported apps and mobile-compatible features for tasks like scheduling, chart viewing, and messaging.
What other apps does eMDs EHR integrate with?
CGM eMDs supports API-based connectivity, though specific third-party integrations are not publicly listed.
Is eMDs EHR free?
No, CGM eMDs EHR does not offer a free plan. Pricing is based on a per-provider licensing model with optional add-on modules.
How much does eMDs EHR cost?
NueMD EHR typically costs between $150 and $500 per provider per month, depending on practice size, selected modules, and required features. Additional costs such as implementation, training, data migration, and billing add-ons may apply based on setup needs. Request a custom eMDs EHR cost quote to explore pricing options for your practice.
What language does eMDs EHR support?
eMDs EHR supports the English language.
Does eMDs EHR offer an API?
Yes, eMDs EHR provides API access.
Who are the typical users of eMDs EHR?
eMDs EHR is used by ambulatory healthcare providers across a range of specialties and sectors, including primary care, family medicine, OB/GYN, dermatology, cardiology, neurology, and podiatry, as well as community health centers, FQHCs, and multi-specialty clinics.
What level of support does eMDs EHR offer?
eMDs offers various support options, through a US-based customer service team that offers assistance via phone, email, and an online support page for existing customers, along with dedicated sales and technical contact channels.
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