...

Pros

  • Improves workflow efficiency

  • Reduces administrative workload

  • Regular software updates

Cons

  • Customization takes time

  • Lack of tech support

  • Complex initial setup

Total 2 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

0%

4

Stars

100%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

7

Customer Support

8

Functionality

9

EJ

Emily Johnson

Hospital & Health Care, 11-50 employees

More than a year

4.0
July 2024

A reliable EMR solution

Pros

The software has evolved our clinics prescription process. EasyRXs intuitive user interface allows us to navigate seamlessly. Moreover, the cloud-based systems flexibility in accessing patient records and prescriptions from anywhere has proven invaluable for our mobile consultations. Last but not least integration with other EMR systems has minimized data entry time which allows us to prioritize patient care excellently.

Cons

During the implementation process, we faced a few challenges. We required customized solutions for our specific needs, which is something that takes a lot of time. However, the benefits have outweighed the struggles. One more thing I would like to mention is that the customer support team is generally responsive; however, resolving complex issues at times took longer than desired.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

9

MB

Michael Brown

Medical Practice, 101-500 employees

Less than a year

4.0
May 2024

Great EMR but there is room for improvement

Pros

EasyRX has been a game-changer for us. The seamless workflow and ability to manage prescriptions electronically have pretty much cut down our administrative workload. Also the softwares ability to integrate with various lab systems and pharmacies ensures that we can provide our patients with accurate and timely care. The regular updates and improvements also mean that the software evolves with our needs, which is a major plus.

Cons

The learning curve for EasyRX can be steep for staff mainly for those who are not tech savvy. We had to invest additional time in training sessions to get everyone on board. Furthermore, the pricing model can become quite expensive, especially when adding additional features or modules. Lastly, there were occasional slowdowns during peak usage times which affected our efficiency for a time being and this is annoying.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

8