Maxident

I am not satisfy with your service .

Pros

Initially, it might seem simple, but over time, I've encountered numerous flaws in the software that require frequent manual corrections.

Cons

I find entering payments challenging on a daily basis with this software, especially when it miscalculates. When we submit a claim, there's often a discrepancy between what we expect from insurance and the software's calculation. While this is common, correcting it is quite difficult with this program; it takes persistence to get it right.

Unparalleled Customer Service

Pros

The customer service and quick response times from both are exceptional. They're available even during non-business hours to address inquiries. They seem to understand intuitively what I need the software to do, guiding me effortlessly to the right features. They offer valuable tools that save me from having to train new employees extensively on the software. I'm grateful!

Cons

Clicking on a patient's name in the various reports instantly takes me to their chart, which is convenient. However, some reports could be more streamlined.

Most used dental software

Pros

Their customer service is outstanding, ensuring assistance throughout the entire process.

Cons

Sending pre-determinations to insurance is cumbersome with this software. The process is lengthy and not very intuitive.

Frustrating

Pros

The sole aspect I appreciate about this software is its simplicity.

Cons

The software's response time is disappointingly slow, which is my least favorite aspect.

MaxiChart Review

Pros

This software enables us to reduce paper usage, freeing up office space and accelerating the creation of treatment plans.

Cons

Learning to navigate new procedures always takes time. There are several new steps to learn with this software.

maxident

Pros

Navigating through the system is remarkably intuitive and does not pose any significant challenges.

Cons

Upgrading the software is challenging, and it lacks many advanced features. Customer service is also a struggle.

maxident

Pros

The screens present vibrant hues and employ sizable fonts, ensuring clear visibility and enhancing readability for users.

Cons

This program feels outdated compared to others, with limited add-on capabilities and subpar customer service.

Tracking

Pros

The audit trail in Maxident helps me monitor staff activities. It tracks changes made to information such as appointment bookings, showing me who made the changes and when. This feature is invaluable; it ensures accountability and if I have questions, I know whom to approach for details.

Cons

I find it inconvenient that mandatory reports are printed when closing the day.

maxident review

Pros

Some features are easily accessible, providing swift access to information.

Cons

The software feels outdated and restricts productivity-enhancing add-ons without hefty fees.

Maxident is Ok

Pros

Honestly, I can't pinpoint what I like most. I prefer different software.

Cons

I'm not a fan of Maxident's ledger or A/R system. I've used better systems before.