Empathic Clinical Software

What Is Empathic Clinical Software?

Empathic Clinical software is a cloud-based electronic health record (EHR) and practice management platform built specifically for behavioral health professionals. It helps these professionals manage clinical documentation, scheduling, billing, claims, telehealth, and client communication. The platform also offers separate workflows for therapy, psychiatric, and social services practices.

What Is Empathic Clinical Software Best For?

The software stands out for its 'Billing and Claim Management' workflow. It allows professionals to create claims directly from case notes by automatically filling out the required information, submitting claims, and tracking their status. Its billing dashboard also helps users identify rejected claims, review their status, and resubmit corrected claims from one platform.

How Much Does Empathic Clinical Software Cost?

Empathic Clinical software pricing starts at $100/month as a flat rate, according to industry benchmarks for similar behavioral health EHR solutions. However, practices using Empathic’s billing services qualify for the EHR at no extra cost.

In addition to the base subscription costs, organizations should account for the following potential expenses:

• Billing Specialist Service: Around 4% to 8% of collections, an add-on for claim follow-up, secondary claims, and client statements
• E-Prescribing: $100/prescriber/month (available through DrFirst)
• Clearinghouse Fees: Starts at $50/month
• EPCS Identity Verification: $100/prescriber (one-time)
• Credit Card Processing: 2.5%-3.5% + $0.10-$0.30/transaction applies to out-of-pocket client payments

Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.

Empathic Clinical Software Integrations

The software supports integration with multiple systems and platforms, such as:

• Doxy.me
• GoToMeeting
• DrFirst
• CardConnect
• Zoom

How Does Empathic Clinical Software Work?

Follow the steps below to start using the software:

• Log in to Empathic and begin the practice setup and implementation process, which includes three training sessions
• Create client records and complete intake and clinical documentation using templates
• Schedule appointments through a custom scheduling link
• Clients can schedule or cancel appointments, and providers can control whether appointments are offered in person or through telehealth
• Conduct virtual appointments by adding your existing video platform's waiting-room link
• Create insurance claims from case notes and have Empathic populate, submit, and track the claims
• Monitor billing activity through the Financial Center, review claim statuses and rejections, and resubmit claims
• Review practice finances and client balances through the available billing and payment information

Who Is Empathic Clinical Software For?

Empathic Clinical software is suitable for a wide range of behavioral health practices, including:

• Psychiatric services
• Social services
• Professional services

Empathic Clinical Software Use Cases

Based on Empathic Clinical software features and focus on behavioral health, the platform can be used to organize clinical work, simplify administrative tasks, and keep client information in one place:

Psychiatric Services Managing Prescriptions And Clinical Records

Psychiatrists need to keep treatment notes, medication information, appointments, and patient records connected. Through customizable clinical notes and e-prescribing, they can document sessions and manage prescriptions within the platform. Connecting clinical documentation with prescription workflows also helps reduce duplicate data entry and manage routine follow-up tasks.

Social Services Coordinating Assessments And Treatment Planning

Social service organizations often work with clients who have different levels of need and may coordinate care with guardians, case managers, or other professionals. Empathic Clinical's social services layout supports state-specific DHS-based assessments, an automated interpretive summary, and dynamic treatment plans. These interpretive summaries can inform treatment planning, helping teams connect assessment findings with the next steps in a client's care.

Mental Health Practices Handling Scheduling And Billing

Small and growing mental health practices often spend considerable time managing appointments, submitting claims, and following up on billing issues. Empathic Clinical combines online scheduling with billing and claims tools that allow practices to manage these tasks through the same platform. This setup suits practices that want to coordinate administrative and financial workflows without managing them across several systems.

Professional Services Supporting Different Clinical Workflows

Practices with therapists, psychiatrists, and social workers must document different types of clinical information while maintaining consistent records. Empathic Clinical supports this need through customizable note templates and separate clinical layouts. This allows each discipline to document relevant details in a suitable format while maintaining a shared approach to recordkeeping.

Is Empathic Clinical Software Right For You?

Empathic Clinical software is a good fit for professionals who want scheduling, documentation, telehealth, EHR, and billing workflows in one system. The platform offers workflows tailored to different behavioral health professionals and organizations, helping them address specific documentation requirements. Empathic's billing and practice management offering is HIPAA-compliant, and its Client Portal supports client communication and access to relevant information.

Still unsure about Empathic Clinical software? Connect with us at (661) 384-7070 for further guidance.