EZDERM EMR Software

Best for Derma settings; get another for general practice

Pros

As practicing aesthetic physicians doing the full round of topical procedures, EZDERM has been a daily workflow lifesaver; agree with the reviews here.

Cons

Outside of derma, it’s not special in any way. So, if you’re dealing in any other specialty, look elsewhere.

Perfect for Derma practices; their medical reps are very helpful

Pros

As a skin-care specialist and aesthetic physician, I tried pretty much every small-practice-suited EHR for my clinic; most were either too unjustifiably expensive or didn’t fit with our dermatology treatment regimens. One of EZDERM’s sales reps – also an MD – contacted us to introduce the software. We decided to give it a try. Haven’t looked back since; this is a keeper!

Cons

GPs can have a hard time with the interface; there aren’t many customization options available for general medicine.

A+ Support Team

Pros

The system is ever evolving with updates and upgrades. Customer support is available during business hours via phone or email. Their facebook page gives frequent updates and customer support reps promptly address concerns on the page (even off hours). There doesnt seem to be a high staff turnover, its refreshing to speak to the same support reps when you call. The website is updated with the newest content and tutorials. EZSchool is useful for training new employees and learning new/ old tricks.

Cons

Some functionality is limited to either ipad or desktop, the only way to avoid this is by purchasing Apple iMacs (this would be incredibly costly for outfitting a whole office). The majority of updates involve the EMR; the billing and PM platforms are often neglected. The training for clinical staff is well designed and executed. The training for billing and admin was not very thorough and disorganized.

Best of the Best!

Pros

Unparalleled customer service. Timely, courteous, helpful. I have never worked with company, in any field, that is more devoted to ensuring the satisfaction of its customers. This is the Four Seasons meets EMR system. Very simple to use interface, allows for highly efficient clinic workflow. Company is founded and run by a dermatologist and it shows. The revenue cycle management is seamless and the billers have great expertise and are very organized. I never have any issues with them and when there are problems from the insurance companies, EZDerm is always ready and able to help. I honestly dont know why a dermatologist would want to use a different EMR system. I had one of the big ones in the past and it was clumsy, impersonal and inflexible. The customer service was atrocious... EMR meets big city DMV. Also, I love the idea of supporting an entrepreneurial physician rather than a giant VC backed corporation.

Cons

None really that come to mind.

Amazing EHR/PMS made for dermatologists

Pros

Easy to use, the BEST support in the business, always upgrading with new features, has flat rate pricing that is same for everyone, cloud based and privacy focused, and makes documentation a breeze.

Cons

None

Easy to use, fully integrated, dermatology specific!

Pros

I am new to electronic medical records and found the system easy to use and highly customizable. I was comfortable on the system within 1 week! From customizing a patient encounter, reviewing pathology reports and collaborating with colleagues this software system has you covered.

Cons

Easier and more streamlined process to printing lab orders for patients would be helpful. Otherwise, no complaints!

Just ok

Pros

Better then paper PhotosEZ derm app allows mobile access anywhere

Cons

You have to open an encounter to send an Rx if not sending from the note (phone call/to do it) these encounters do not appear as OV but as encounters so you need to know where to find themTo fax another MD/provider an office note takes 6 steps 3 of which are repetitive The system is cumbersome as is customizing plans

EZDerm EMR Review

Pros

Very dermatology friendly and focused.EZDerm Support is excellent and they respond quickly.The training videos (EZSchool) is extremely helpful for existing staff and for orienting new hires.There is a FB group which allows all members to see questions and troubleshooting from Derm practices all over. They also have a feature request option - which allows you to request improvements to the EMR.Have used the EMR since 2017 and I have to be honest, there have been a significant amount of improvements to make the system more user friendly

Cons

Can be tricky to learn as a new hire without a dermatology background (medical assistants)Some actions take multiple steps to complete - however, EZDerm support is working to make improvements and more user friendly

The Best

Pros

The system is the best. It is easy to use, complete, and intuitive. The staff at the company are responsive to the needs of the clients

Cons

None

Not for ENT specialists

Pros

The information saved electronically is a convenience.

Cons

I do not like the lack of customization. There are no reports specifically targeted to ENT