Last Updated
Overview
Foothold software provides a well-rounded solution tailored for the behavioral health industry. It optimizes billing functionality and client tracking with integrated compliance management. While users appreciate its comprehensive features, some may find the complexity of certain modules challenging to navigate. However, its ongoing support and consultation services help organizations maximize their investment.
Overall Rating
Based on 50 users reviews
4.5
Rating Distribution
Positive
92%
Neutral
8%
Negative
0%
Starting Price
Custom
Foothold Specifications
- Appointment Management/Scheduling
- e-Prescriptions
- Lab Integration
- Patient Portal
What Is Foothold?
Overview
Foothold is a cloud-based software designed specifically for the behavioral health industry. It serves mental health clinics, substance abuse treatment centers, and other human service organizations by offering case management, billing, and compliance solutions. The platform aims to streamline administrative tasks and provide a comprehensive digital solution for managing patient care, improving service delivery, and ensuring data integrity.
What Is Foothold Best For?
Foothold is best known for its billing system, which is tailored specifically to the needs of behavioral health providers. Unlike many competitors, its billing feature is fully integrated with the case management system, making it easier to track, submit, and process payments. Another standout feature is its focus on compliance, which allows organizations to meet state and federal healthcare regulations more easily.
Foothold Pricing
Foothold Integrations
The software has not disclosed any information regarding its third-party integrations.
How Does Foothold Work?
Here’s how to get started with the software after its successful installation:
- Log in to your Foothold account using your assigned credentials
- Familiarize yourself with the dashboard layout and main navigation tabs
- Create user profiles for staff and assign appropriate roles and permissions
- Add client records by navigating to the 'Clients' tab and filling in the essential information
- Set up billing preferences and link payer systems such as Medicaid, Medicare, or private insurance
- Configure compliance settings based on local, state, or federal regulations
- Customize service categories and programs according to your organization’s offerings
Who Is Foothold For?
The software is useful for:
- Behavioral health
- Residential care
- Day habilitation services
Is Foothold Right For You?
Are you struggling to manage billing, compliance, and patient care all in one place? Foothold Behavioral Health software has earned a solid reputation for its comprehensive case management and billing solutions. It's trusted by various organizations, from small clinics to large government agencies, and is HIPAA-compliant, ensuring data security and patient confidentiality. The software’s scalability makes it a good fit for organizations looking to grow.
Still unsure if it's the right choice for you? Call us at (661) 384-7070, and let our experienced team assist you in making an informed decision.
Foothold Features
Comprehensive Case Management
Foothold’s case management feature allows organizations to easily document and track client progress. It includes tools for service planning, assessments, and progress notes, making keeping all client-related data in one place easy. The system also supports customizable forms, helping healthcare providers meet diverse client needs.
Integrated Billing System
Foothold’s integrated billing system is designed for behavioral health and human services organizations. It is fully integrated with client records and services, reducing errors and ensuring accurate claims submissions.
Regulatory Compliance Tools
The software offers built-in tools to help organizations maintain compliance with local, state, and federal regulations. This feature is particularly useful for organizations that adhere to strict healthcare industry standards. Foothold’s compliance tracking helps users avoid penalties by providing real-time updates on regulatory changes and streamlining audit preparation.
Robust Reporting And Analytics
Foothold provides powerful reporting capabilities, enabling organizations to generate custom reports on client outcomes, service utilization, and financial performance. The analytics feature helps organizations identify trends and make data-driven decisions, improving overall service quality and operational efficiency.
Pros And Cons of Foothold
Pros
Offers extensive customization options
Responsive implementation and customer specialist
Robust reporting tools provide valuable insights
The intuitive design makes it easy for new users to learn and navigate`
Cons
Users may find it difficult to implement the inventory changes, leading to potential delays
The software occasionally generates documents with excessive white space, resulting in unnecessarily lengthy outputs
Foothold Reviews
Total 50 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars64%
4
Stars28%
3
Stars6%
2
Stars2%
1
Stars0%
Share your experience
Hospital & Health Care, 500+ employees
More than a year
“responsive support”
Pros
I'm impressed by their customer service and how promptly they respond to our county's needs, customer support stood by Bergen County from the very beginning when we launched this HMIS technology tool, guiding us through setup.
Cons
Occasionally we face delays when HUD issues arise which I find frustrating at times, though in the end they usually resolve the problems and deliver what's needed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 101-500 employees
More than a year
“flexible form builder tools”
Pros
I like the flexibility in the form builders and reporting tools, since I can design virtually any form I require and then extract the resulting data from the system with minimal effort.
Cons
I've run into problems because it doesn't integrate smoothly with Dr's First and Carasolva, maybe they're incompatible or just don't play nicely togetherand on top of that, I really feel the product lacks a proper patient portal for pushing forms to clients, collecting payments and sending appointment reminders.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
7
Medical Practice, 101-500 employees
More than a year
“simple interface for easy learning”
Pros
What I really appreciate is how simple the interface is and how quickly I was able to pick it up, since the learning curve felt very gentle.
Cons
However, I get annoyed by the excessive white space that appears when I'm composing documentsbecause it bloats the length and makes files feel much longer than they need to be.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Frequently Asked Questions
What level of support does Foothold offer?
Foothold offers ongoing support via form submission and call support. Their proactive customer support ensures that customers receive streamlined support at all times.
Who are the typical users of Foothold?
Foothold is typically used by behavioral health and human service organizations, such as mental health clinics, substance use treatment centers, developmental disability service providers, and government agencies.
What languages does Foothold support?
Foothold software is currently available in English.
Does Foothold have an app?
Foothold does not offer a dedicated mobile app but provides mobile accessibility.
How much does Foothold cost?
Foothold’s pricing is customized based on each organization's size and specific needs. Contact us directly to get a personalized quote.
What other apps does Foothold integrate with?
Information regarding its integration is not available.
Does Foothold Technology offer an API?
Yes, Foothold Technology provides API access.
How does Foothold cater to the needs of organizations?
Foothold's human services software provides features that meet organizations' specific demands. It offers essential tools for treatment planning, client tracking, and managing electronically protected health information.
What are the capabilities of Foothold billing software?
Foothold integrates billing functionality with its other features, making the billing process efficient. This integration helps organizations manage their finances alongside staff document services.
What services does Foothold provide for implementation and training?
Foothold offers full-service implementation and consultation services to help organizations adapt to the software. Their team leverages extensive human services experience to effectively utilize all service modules.