Harris CareTracker Software

Harris CareTracker

Last Updated

Key Takeaways

Generated from the text of customer reviews

Harris CareTracker is a cloud-based EHR and practice management platform built for small to mid-sized medical practices across primary care, pediatrics, and orthopedics. It brings scheduling, clinical documentation, billing, and patient engagement into one system. Customer support responsiveness and interface complexity are recurring concerns in user reviews, though the billing tools and ease of navigation consistently earn positive feedback.

Our Verdict

Harris CareTracker suits small to mid-sized practices needing a unified EHR and billing solution. Its chronic care management program and revenue cycle tools make it well-suited for primary care teams managing Medicare patients with long-term conditions. Practices with complex specialty needs may find it limiting, but those prioritizing billing accuracy and care continuity will find consistent value.

Harris CareTracker Specifications

  • Appointment Management/Scheduling
  • e-Prescriptions
  • Patient Portal
  • Customizable Forms/Reports

Harris CareTracker Features

Billing Management Dashboard

Harris CareTracker streamlines the billing and payment processes for healthcare providers. The software automates billing, generates invoices, and offers secure online payment options. The platform's integrated billing system processes claims promptly and accurately, minimizing the chances of billing errors. The software ensures efficient revenue cycle management, from the initial patient appointment to the final balance payment.

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E-Prescribing

Harris CareTracker EHR features an e-prescribing system that allows healthcare providers to prescribe medications digitally. This reduces errors and enhances patient safety by consolidating all prescription-related tasks on a single platform.

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Patient Portal

The online patient portal provides a secure and user-friendly platform for patients to interact with their healthcare providers. Patients can communicate with their providers, request appointments, access their health records, and receive appointment reminders through the portal.

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Customizable Templates

CareTracker offers customizable templates for medical documentation. This feature allows healthcare providers to tailor electronic health records (EHR) templates to their needs, specialties, or practice workflows.

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Telemedicine

Telemedicine allows practices to extend their reach, offer remote care, and ensure continuity of care while minimizing in-person contact. It includes features like video conferencing, secure messaging, and the ability to document telehealth visits within the EHR.

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Patient Demographics

This feature allows practices to efficiently collect and maintain patient demographic information, including personal details, insurance information, contact information, and medical history. This ensures healthcare providers have accurate and up-to-date information for effective patient care and billing processes.

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Pros And Cons of Harris CareTracker

Pros

  • The software lets users easily find, print, and upload necessary documents

  • Clinical decision support helps to alert physicians about overdue follow-ups based on a patient's history

  • The web-based application makes billing management easier

  • Offers automated reminder calls

  • It has an easy-to-follow flow, making it simple for users to navigate and document correspondence swiftly

Cons

  • Medication updates may lack clear historical state tracking

  • Signature automation applies in restricted prescription contexts

Harris CareTracker Reviews

Total 15 reviews

3.3

All reviews are from verified customers

Rating Distribution

5

Stars

27%

4

Stars

33%

3

Stars

7%

2

Stars

13%

1

Stars

20%

Share your experience

A

Amber

Billing, Telemedicine, Medicine, 1-10 employees

More Than a Year

1.0
May 2023

“Very bad experience”

Pros

For me, moving to a new EMR system brought a sense of relief and calm.

Cons

I experienced slowness note, corruption and poor customer service.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

3

Functionality

4

A

Amanda

Billing, Telemedicine, Medicine, 51-100 employees

More Than a Year

2.0
February 2023

“Complicated system”

Pros

I consider it to be a well-rounded and complete system, ideal for managing clinical input as well as handling billing tasks. It covers all the necessary aspects.

Cons

Dealing with customer support has been incredibly tough for me. The user interface feels outdated and buggy, and I often experience frequent downtime. The system is complex, and updates seem to take a long time to roll out. It’s not easy for clinicians to use, as navigating reports is a challenge, and the lag times are excessive. The MIPS reporting features are also quite expensive. Integration with other systems has been problematic, and until last year, the system only worked well on Internet Explorer.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

4

Functionality

4

A

Amanda

Billing, Telemedicine, Medicine, 11-50 employees

More Than a Year

4.0
September 2021

“Easing my workflow”

Pros

The eligibility tool makes my daily tasks much easier and more simple. It streamlines the process, helping me save time and reducing the complexity of the work I need to do.

Cons

The pricing is notably high compared to other software options.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Frequently Asked Questions

Who are the typical users of Harris CareTracker software?

The typical users of Harris CareTracker Software are healthcare professionals, independent medical practices, and institutions seeking a robust EHR/EMR solution.

What languages does Harris CareTracker Software support?

Harris CareTracker Software supports the English language.

Does Harris CareTracker Software support mobile devices?

Yes, Harris CareTracker software is accessible via desktop and mobile apps.

Does Harris CareTracker Software offer an API?

Yes, Harris CareTracker Software offers an API.

What level of support does Harris CareTracker Software offer?

Harris CareTracker Software provides support via email, phone and form submission.

How does Harris CareTracker EMR help health systems?

Harris CareTracker software helps healthcare businesses streamline everyday operations and enhance practice efficiency. It offers various features such as e-prescribing, customizable templates, billing, a patient portal and telemedicine.

What types of pricing plans does Harris CareTracker offer?

Pricing for Harris CareTracker is estimated to start at $245/month for the EHR plan. Request a detailed Harris CareTracker price breakdown for your organization today.

What other apps does Harris CareTracker integrate with?

The vendor has not provided any information about third-party integrations.