Harris CareTracker Software

Clinic Director, owner

Pros

Personally leaving and switching to a new EMR brought us peace of mind.

Cons

I experienced slowness note corruption and poor customer service.

Difficult System - Antiquated Interface

Pros

I find it to be a comprehensive system suitable for clinical input management and billing.

Cons

Dealing with customer support is incredibly tough. The user interface feels outdated and buggy and theres frequent downtime. The system is complex and changes are slow. Its not easy for clinicians to use navigating reports is a challenge and lag times are excessive. Their reporting features for MIPS are also very expensive. Integration with other systems is problematic and until last year it only worked well on Internet Explorer.

harris care tracker review

Pros

The eligibility tool simplifies daily activities for me.

Cons

The pricing is notably high compared to other software options.

Caretracker in Windows 10 has issues

Pros

Once properly configured after extensive research to address touch screen issues it becomes easy to use especially on all-in-one touchscreen desktops.

Cons

I encountered issues with using Internet Explorer and Windows 10 where functions like Pinch-to-zoom and double-tap-to-zoom interfered with the applications usability. I had to figure out how to disable them which was a challenge due to changes in Windows versions. Eventually I found a solution by embedding a .css file with the necessary commands into the Accessibility settings of Internet Options. After that the software worked well without accidental zooming.

CareTracker EMR is an incorporated cloud-based electronic restorative records (EMR) and practice administration (PM) arrangement that takes into account claims to fame, for example, inward prescription, gastroenterology, pulmonology and orthopedics. The a

Pros

Ive found it easy to learn and use with seamless integration of third-party software allowing all managers and supervisors to access the same dashboard.

Cons

Currently the software lacks customer support via email or phone. Training is essential as some features can be confusing.

I have used Caretracker for several years and it is user friendly and easy to maneuver.

Pros

Being able to log in from anywhere is convenient. I can easily locate records print and upload necessary documents. Creating templates and saving favorites for future use is also a breeze.

Cons

I find it frustrating when the software repeatedly claims that Im logged in on another screen which happens frequently.

Great software to manage doctor appointments and financing

Pros

Its user-friendly and intuitive offering various options to view and edit appointments. Additionally its packed with powerful features like managing recalls and financing.

Cons

Occasionally the software glitches and doesnt support full functions when used from home on personal computers.

A necessary evil in my job

Pros

The software offers a variety of reports which is one aspect I particularly appreciate.

Cons

The user interface is lacking. It lacks coherence feels disjointed and is difficult to learn. Overall using it is not enjoyable.

Very functional product for the healthcare office

Pros

Staff find it easy to learn the program within hours they can navigate through it with minimal training.

Cons

The window for managing provider schedules could be improved. Using colors for different types of appointments such as pre-op or new patients would help schedulers avoid overbooking and improve the flow of the day.

Decent System Needs more functionality

Pros

With its user-friendly interface good layout and design along with portability and minimal outage times I find it easy to use. Pricing is reasonable and it integrates well with other products.

Cons

Dealing with billing is challenging and support can be slow. Additional features are often provided by third parties and training is difficult.