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Overview

HealthArc is a cloud-based remote patient monitoring and healthcare management platform that supports RPM, CCM, PCM, APCM, and TCM workflows. It helps providers improve care coordination, reduce manual tracking, and enhance patient outcomes. However, it requires ongoing updates for full optimization, though its structured care tools support consistent clinical efficiency.

HealthArc Specifications

  • Appointment Management/Scheduling
  • e-Prescriptions
  • Lab Integration
  • Patient Portal

HealthArc Features

Remote Patient Monitoring (RPM)

HealthArc’s Remote Patient Monitoring (RPM) enables providers to track patient vitals in real time using connected cellular devices such as blood pressure cuffs and heart monitors. It improves patient empowerment, supports proactive care planning, enhances clinical decision-making, and helps healthcare organizations optimize reimbursement while delivering timely, efficient, and personalized care.

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Chronic Care Management (CCM)

The Chronic Care Management (CCM) module helps providers manage patients with two or more chronic conditions through structured enrollment and digital care planning. It supports electronic consent, ensures CMS compliance, and tracks patient interactions and time spent. This enables efficient coordination of long-term care while maintaining accurate billing and improving overall patient outcomes.

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Principal Care Management (PCM)

Focused on managing single complex chronic conditions, HealthArc’s Principal Care Management (PCM) enables providers to create, modify, and update patient-centered care plans with seamless EHR integration. It automates clinical workflows, reduces administrative burden, enhances decision-making, and ensures HIPAA-compliant coordination while supporting concurrent care programs like RPM and CCM.

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Advanced Primary Care Management (APCM)

HealthArc’s Advanced Primary Care Management (APCM) supports Centers for Medicare & Medicaid Services (CMS) 2025 initiative by unifying Chronic Care Management (CCM), Principal Care Management (PCM), Transitional Care Management (TCM), and communication-based services into one framework. It streamlines consent, care planning, and population risk management while improving coordination, compliance, and primary care efficiency.

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Transitional Care Management (TCM)

The software supports safe post-discharge transitions from hospital or facility to home or another care setting. It automates workflows including patient enrollment, care plan creation, medication reconciliation, follow-ups, and reporting. This improves care coordination, reduces readmissions, enhances communication, and ensures timely, compliant, and structured post-discharge patient support.

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Pros And Cons of HealthArc

Pros

  • Enables quick onboarding and fast setup

  • Helps generate additional remote care revenue

  • Provides smooth EHR integration for workflows

Cons

  • Discovery and visibility can be challenging initially

  • Some workflows may need further refinement

HealthArc Reviews

Total 2 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

EG
Erwin G.

Hospital & Health Care, 51-100 employees

Less than a year

5.0

“strong value for price”

Pros

From the first time I reached out, their customer service team was quick to respond, answered every question clearly and was genuinely pleasant to work with. It really seems like they care about the people using the product. The EMR/platform is also very user friendly and overall it offers good value for the money.

Cons

I don't have any complaints to mention.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

RL
Ron L.

Hospital & Health Care, 11-50 employees

Less than 6 months

5.0

“delivers the best”

Pros

HealthArc delivers the most in terms of value and usability. We had the system up and running within just a couple of weeks which made the transition quick and painless.

Cons

A few features could still use a bit more development but overall the software handles what we need it to do.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Frequently Asked Questions

Does HealthArc have a mobile app?

Yes, HealthArc offers a mobile app.

What language does HealthArc support?

HealthArc supports the English language.

Does HealthArc offer an API?

The vendor has not disclosed information regarding its API.

Who are the typical users of HealthArc?

HealthArc software serves hospitals and healthcare organizations, as well as industries such as health, wellness and fitness, entertainment, marketing and advertising, and medical devices.

What level of support does HealthArc offer?

HealthArc provides support via phone, email, and contact form.

What other apps does HealthArc integrate with?

HealthArc integrates with Epic EMR, eClinicalWorks, athenahealth, DrChrono, and Veradigm.

What types of pricing plans does HealthArc offer?

HealthArc pricing starts at $12.00/month. Request a custom HealthArc price quotation.