Last Updated Oct 7, 2025

Overview

Hello Health offers electronic health records and practice management solutions designed to streamline various aspects of healthcare operations. The platform supports efficient documentation, scheduling, billing, and care coordination. While some users reported a longer implementation period, its comprehensive solutions, from EHR to patient portal, justify the cost for specialized clinics.

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Overall Rating

Based on 5 users reviews

4

Rating Distribution

Positive

80%

Neutral

0%

Negative

20%

Starting Price

Custom Pricing

What Is Hello Health?

Hello Health, is a cloud-based electronic health record (EHR) and practice management system designed for independent medical practices. It offers a comprehensive suite of solutions, including EHR, PM, patient portal, and telehealth. With user-friendly features such as patient scheduling, billing, and clinical documentation, Hello Health provides a seamless solution to meet the unique needs of small to mid-sized practices. It allows sharing of patient information across different specialties and facilities to improve care coordination.

What Is Hello Health Best For?

One standout feature of Hello Health’s electronic health record and practice management software is its comprehensive telehealth solution. Through its telehealth capabilities, medical professionals using Hello Health can conduct phone, video, and instant messaging visits with patients. This allows doctors to continue caring for patients remotely, while still being able to document visits and securely bill for telehealth encounters.

Hello Health Pricing

The software offers three plans with custom pricing:

  • Telehealth 
  • Standard 
  • Custom 
The cost for each plan is based on a customer’s needs and requirements. Get in touch with us to discuss Get PricingHello Health pricing plans.

Hello Health Integrations

The software seamlessly integrates with the following:

  • Cerner EMR 
  • Accurate Diagnostic labs 
  • Beacon LBS 
  • Boston heart diagnostics

How Does Hello Health Work?

Here's how to get started with the software after its successful installation and logging in:

  • Create user profiles for doctors and staff with appropriate access levels
  • Set up billing rules and import insurance information
  • Configure templates for notes, forms, and orders
  • Enter patient demographics and insurance details
  • Build your schedule and start booking appointments
  • Start documenting visits, prescriptions, and tasks
  • Review the dashboard to track key metrics and activities
  • Promote patient portal signup to engage with patients
  • Reach out for training if any doubts remain during initial workflows
The Hello Health demo takes you through these steps in more detail.

Who Is Hello Health For?

The software is well-suited for the following specialties: 

  • Primary Care
  • Pediatrics
  • Concierge Medicine

Is Hello Health Right For You?

Is your practice ready to enter the digital age of healthcare? 

Hello Health is ideal for practices seeking rock-solid security and scalability. The system was designed with data protection in mind. It adheres to the highest HIPAA and HITECH standards, with bank-level encryption of all protected health information. Hello Health undergoes regular third-party security audits, so you can rest assured that patient records are completely safe.

Additionally, the software easily scales to support growth. Hello Health features seamlessly accommodate an expanding provider base or larger clinical workflows. The vendor regularly updates infrastructure to ensure lag-free performance regardless of size or user volume.

Still not sure if it's the right choice for you? Contact us at (661) 384-7070 and let our experienced team assist you in making an informed decision.

Pros And Cons of Hello Health

Pros

  • Helps configure templates, workflows, and features to match your exact preferences and processes

  • Being web-based allows real-time access from any device without installation or maintenance hassles

  • Enables HIPAA-compliant messaging and sharing of test results, appointments, and other data with patients

Cons

  • Like any new software, implementing Hello Health involves an initial learning period for training staff

  • Practices lose access if cloud services go down unexpectedly due to outages or maintenance

Frequently Asked Questions

Hello Health EMR offers comprehensive support, including customer service, training, technical assistance, and email support.

Hello Health's typical users are healthcare providers at independent practices, such as primary care, pediatrics, and concierge clinics.

Hello Health currently supports the English language.

Yes, Hello Health is fully mobile-responsive and cloud-based. It supports access via smartphones and tablets to view patient records on the go.

Hello Health offers three pricing plans: Telehealth, standard, and custom. Hello Health pricing can vary based on selected modules and tiers; contact us for more information.

No, Hello Health is not a free service.