Last Updated

Overview

Navigate the complexities of therapy practice effortlessly with HENO EMR. Discover a cloud-based platform that unifies EMR, scheduling, billing, and marketing. Tailored for occupational, massage, physical, and speech therapists, HENO EMR empowers you to focus on patient care. Explore the future of practice management today.

HENO EMR Specifications

  • Appointment Management/Scheduling
  • e-Prescriptions
  • Lab Integration
  • Patient Portal

HENO EMR Features

Patient Portal

The patient portal software streamlines patient contacts and communication for medical teams. Patients gain access to their medical records, appointment history, lab results, and educational resources through a secure online platform. This transparency fosters a sense of empowerment, as patients can actively participate in their care plans.

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Billing And Claims

With a user-friendly interface, practitioners can quickly receive faxes, track payments, and submit insurance claims electronically. The system's automation reduces errors and accelerates the revenue cycle, ensuring timely reimbursements. Moreover, HENO EMR can be customized to match the unique billing requirements of different specialties.

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Documentation

Documentation helps healthcare providers with intuitive templates for various specialties, enabling them to document patient encounters accurately and comprehensively. From progress notes to treatment plans, every detail of patient profiles is captured within the system, enhancing communication among healthcare team members.

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Patient Marketing

This feature allows you to create and automate marketing campaigns targeting specific patient demographics and needs. You can keep patients engaged and informed about services, promotions, and wellness initiatives with personalized messages and reminders. By nurturing existing patient relationships, you boost retention rates and foster a loyal patient base.

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Two-Way Faxing

HENO electronic medical records bridge the gap between traditional and modern methods. This tool enables secure and efficient fax communication directly within the platform. Whether you're sending referrals, prescriptions, or medical records, you can streamline fax communications without leaving the system.

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Inventory Management

This tool allows physical therapists to manage their inventory efficiently for streamlined operations, ensuring that essential items are always available. From tracking stock levels to setting reorder points, this feature optimizes inventory processes and minimizes the risk of shortages.

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Pros And Cons of HENO EMR

Pros

  • Excellent customer support

  • HIPAA-compliant data center

  • Streamlined patient processing

  • Internal follow-up reminders

  • Ease of use

Cons

  • Technical issues

  • The software is not suitable for small clinics, according to some HENO reviews

HENO EMR Pricing

Startup

unlimited providers + $5 per patient appointment

Growth

per provider

Established

per provider

Unlimited

per provider

RCM

Unlimited Providers & Users

  • Billing Software

  • Fax Line: $5/month: $.10/page

  • General Store & Patient Portal

  • Marketing: w/ Upgrade

  • Direct Patient Texting: $.15/ea

  • Insurance Eligibility: $.20/ea

  • Workers’ Comp e-claims: $.50/ea

  • 1 Year Contract

  • Fax: $5/month, 200 free pages

  • Patient Portal: $50/location

  • Marketing: $50/location

  • Text & Voice Reminders: $.10/ea

  • Insurance Verification: $.15/ea

  • Fax Line: Free, 400 free pages

  • General Store & Patient Portal: Free

  • Marketing: Free

  • Direct Patient Texting:200 free

  • Insurance Eligibility Verification Reports: $.10/ea

  • Workers’ Comp e-claims: $.35/ea

  • Fax: Free, Unlimited Pages

  • Text & Voice: Unlimited

  • Direct Patient Texting: Unlimited

  • Workers’ Comp e-claims: Free

  • RCM

  • Fax Line: Free, 200 free pages

  • Workers’ Comp e-claims: $.50/ea

  • 2 Year Contract

Disclaimer: The pricing details were last updated on Sep 07, 2026 from the vendor's website. Please contact us for a tailored pricing list.

HENO EMR Reviews

Total 33 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

82%

4

Stars

3%

3

Stars

6%

2

Stars

6%

1

Stars

3%

Share your experience

C

Carla

Healthcare, 1-10 employees

Less than 6 months

5.0
August 2024

“I'm a big fan of HENO”

Pros

I love how the software is set up. While it takes some time to learn, it's very comprehensive. The onboarding process is excellent and the support team is always available to guide me through the learning process. I went live with the software on June 1st and I anticipated it might take several months before seeing money in my account. However, I started seeing money within the first month and was up to full speed by the second month. Our biller is fantastic and responds to our questions within minutes to a day. I can sleep soundly knowing I have better control over every aspect of my private practice.

Cons

The first few weeks involve a learning curve, and initially, it feels like I am learning a new language because in a way it is. However, the time I invested was worth it. Also the onboarding team has been very helpful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Gary

Healthcare, 11-50 employees

More than a year

5.0
July 2024

“EMR, you actually like working with”

Pros

Heno is the simplest EMR I have used. It has significantly increased my efficiency and frees up time every day.

Cons

When I open multiple tabs for different patients throughout the day, I often forget which patient is in which tab.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Brad

Healthcare, 1-10 employees

Less than a year

5.0
June 2024

“Managing my clinic with HENO very well”

Pros

Heno ease of use is great. Whenever issues arise, the staff responds quickly and always follows up with meetings to ensure my satisfaction.

Cons

I can't really say there is anything I dislike about Heno.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

How does HENO EMR Software help health systems?

HENO EMR helps health systems streamline everyday operations, billing, scheduling and documentation to improve patient care.

Does HENO EMR software offer a free trial?

No, HENO EMR does not offer a free trial.

Is HENO EMR an EHR software?

Yes, HENO EMR offers electronic medical records and other EHR features like a patient portal, telehealth, reporting etc.

How long does it take to implement HENO EMR software?

Implementation time varies based on customization needs, but HENO EMR guarantees a smooth transition.

What level of support does HENO offer?

HENO EMR provides support via live chat, FAQs, phone, form submission and email.

Who are the typical users of HENO EMR?

HENO EMR has been specifically designed for the following medical specialities: physical therapy practice, speech therapy practices, occupational therapists, massage therapists, and chiropractic care.

What languages does HENO support?

HENO EMR supports English.

Does HENO EMR support mobile devices?

Yes, HENO supports Android and iOS devices.

Does HENO EMR have an app?

No, HENO EMR does not have an app.

What other apps does HENO EMR integrate with?

HENO EMR integrates with CardConnect, Oracle Service and Interfax.

Does HENO EMR offer an API?

Yes, HENO EMR provides an API.

What type of pricing plans does HENO EMR offer?

HENO EMR offers flexible and customizable pricing plans that depend on the size, number of practitioners and requirements of medical practices. Click Get Pricing for further information.