Navigate the complexities of therapy practice effortlessly with HENO EMR. Discover a cloud-based platform that unifies EMR, scheduling, billing, and marketing. Tailored for occupational, massage, physical, and speech therapists, HENO EMR empowers you to focus on patient care. Explore the future of practice management today.

HENO EMR Specifications

Appointment Management/Scheduling

E-prescriptions

Lab integrations

Patient Portal

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What Is HENO EMR?

Overview

HENO EMR is a comprehensive cloud-based practice management platform designed for physical therapy/rehab and speech therapy practices to promote seamless patient care. With a user-friendly interface, HENO EMR addresses medical practices' challenges, letting physicians focus on providing quality care. Its key features encompass electronic medical records, medical billing software, patient charts, a portal and patient scheduling software.

What Is HENO EMR Best For?

HENO EMR stands out with its patient scheduling capabilities. The scheduling tool empowers providers to efficiently allocate time slots, seamlessly manage multiple practitioners, and even integrate telehealth appointments into their workflow. This means doctors can connect with patients remotely, offering convenience and expanding the practice's reach. Moreover, the Heno system has customizable notifications and reminders, ensuring healthcare providers and patients stay informed about upcoming appointments.

HENO EMR Pricing

HENO EMR cost is flexible and depends on the size, requirements and number of users in an organization. The software offers the following subscription plans:

  • Startup - $99/month/clinic
  • Growth - $149/month/provider
  • Established - $225/month/provider
  • Unlimited - $299/month/provider
  • RCM- Custom pricing
For more information or get a personalized plan, click Get Pricing.

HENO EMR Integrations

HENO EMR integrates with various third-party applications, including:

  • CardConnect
  • Oracle Service
  • InterFAX

How Does HENO EMR Work?

Here's how you can navigate the dashboard and access the software's features:

  • Log in using your credentials and access the dashboard
  • Seamlessly create new patient files
  • Enter patient data and details
  • Streamline administrative tasks and patient evaluations
  • Easily set appointment reminders, manage calendars, and even integrate telehealth appointments for remote consultations
  • Simplify revenue cycles and access payment history by ordering billing, insurance claims, and payments within the system
  • Tailor your documentation to fit your practice's unique needs, ensuring accurate and efficient record-keeping
  • Utilize integrated reports to track treatment history, patient experience and analytics
You can also schedule a free demo to get familiar with the software's functionalities. Click Watch Demo now!

Who Is HENO EMR For?

HENO EMR caters to practices of all sizes. The software adapts to your needs, whether you're a small clinic or a large multi-specialty facility. It is an ideal choice for:

  • Physical therapy practice
  • Speech therapy practices
  • Occupational therapists
  • Massage therapists
  • Chiropractic care

Is HENO EMR Right For You?

If you are an occupational, massage, physical, and speech therapist, HENO can help you streamline daily practice operations, enhancing efficiency and effectiveness. The software presents a comprehensive cloud-based solution that unifies EMR, scheduling, billing, sales, reporting, and marketing tools in one platform.

Additionally, HENO provides task insights that assist users in monitoring open notes, absent documents, evaluations, and POCs, ensuring a well-organized practice workflow. The software is HIPAA-compliant, SSL is employed for all communications, and the servers are subject to encryption, ensuring data privacy and safety.

Still unsure if HENO EMR is the right choice for you? Contact us at (661) 384-7070, and we will gladly help you make the best decision.

HENO EMR Features

The patient portal software streamlines patient contacts and communication for medical teams. Patients gain access to their medical records, appointment history, lab results, and educational resources through a secure online platform. This transparency fosters a sense of empowerment, as patients can actively participate in their care plans.

how it worksSee How It Works

With a user-friendly interface, practitioners can quickly receive faxes, track payments, and submit insurance claims electronically. The system's automation reduces errors and accelerates the revenue cycle, ensuring timely reimbursements. Moreover, HENO EMR can be customized to match the unique billing requirements of different specialties.

how it worksSee How It Works

Documentation helps healthcare providers with intuitive templates for various specialties, enabling them to document patient encounters accurately and comprehensively. From progress notes to treatment plans, every detail of patient profiles is captured within the system, enhancing communication among healthcare team members.

how it worksSee How It Works

This feature allows you to create and automate marketing campaigns targeting specific patient demographics and needs. You can keep patients engaged and informed about services, promotions, and wellness initiatives with personalized messages and reminders. By nurturing existing patient relationships, you boost retention rates and foster a loyal patient base.

how it worksSee How It Works

HENO electronic medical records bridge the gap between traditional and modern methods. This tool enables secure and efficient fax communication directly within the platform. Whether you're sending referrals, prescriptions, or medical records, you can streamline fax communications without leaving the system.

how it worksSee How It Works

This tool allows physical therapists to manage their inventory efficiently for streamlined operations, ensuring that essential items are always available. From tracking stock levels to setting reorder points, this feature optimizes inventory processes and minimizes the risk of shortages.

how it worksSee How It Works

Pros and Cons of HENO EMR

Pros

  • Excellent customer support
  • HIPAA-compliant data center
  • Streamlined patient processing
  • Internal follow-up reminders
  • Ease of use

Cons

  • Technical issues
  • The software is not suitable for small clinics, according to some HENO reviews

HENO EMR Pricing

Startup

unlimited providers + $5 per patient appointment

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What's Included

  • Billing Software

  • Fax Line: $5/month: $.10/page

  • General Store & Patient Portal

  • Marketing: w/ Upgrade

  • Direct Patient Texting: $.15/ea

  • Insurance Eligibility: $.20/ea

  • Workers’ Comp e-claims: $.50/ea

  • 1 Year Contract

Growth

per provider

eyeeye

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What's Included

  • Fax: $5/month, 200 free pages

  • Patient Portal: $50/location

  • Marketing: $50/location

  • Text & Voice Reminders: $.10/ea

  • Insurance Verification: $.15/ea

Established

per provider

eyeeye

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What's Included

  • Fax Line: Free, 400 free pages

  • General Store & Patient Portal: Free

  • Marketing: Free

  • Direct Patient Texting:200 free

  • Insurance Eligibility Verification Reports: $.10/ea

  • Workers’ Comp e-claims: $.35/ea

Unlimited

per provider

eyeeye

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What's Included

  • Fax: Free, Unlimited Pages

  • Text & Voice: Unlimited

  • Direct Patient Texting: Unlimited

  • Workers’ Comp e-claims: Free

RCM

Unlimited Providers & Users

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What's Included

  • RCM

  • Fax Line: Free, 200 free pages

  • Workers’ Comp e-claims: $.50/ea

  • 2 Year Contract

HENO EMR Reviews

Overall Rating

4.5

33 Review(s)

Rating Distribution

5

star

(27)

4

star

(1)

3

star

(2)

2

star

(2)

1

star

(1)

August 2024

Thank you Heno. I love your product!

Carla

Medical Practice

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

I love how the software is set up. While it takes some time to learn, it's very comprehensive. The onboarding process is excellent and the support team is always available to guide me through the learning process. I went live with the software on June 1st and I anticipated it might take several months before seeing money in my account. However, I started seeing money within the first month and was up to full speed by the second month. Our biller is fantastic and responds to our questions within minutes to a day. I can sleep soundly knowing I have better control over every aspect of my private practice.

Cons

The first few weeks involve a learning curve, and initially, it feels like learning a new language because in a way it is. However, the investment was worth it. The onboarding team has been very helpful.

July 2024

EMR you actually want to use

Gary

Medical Practice

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

Heno is the simplest EMR I have used. It has significantly increased my efficiency and frees up time every day.

Cons

When I open multiple tabs for different patients throughout the day, I often forget which patient is in which tab.

June 2024

So much more efficient

SN

Medical Practice

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

Its so much more efficient now. We were previously wasting a lot of time on redundant tasks. I have literally reclaimed hours of my life.

Cons

The training was a bit clunky as the training modules were not organized in a clear order.

June 2024

owner of clinic and establishing and using of Heno

Brad

Medical Practice

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

The ease of use is great. Whenever issues arise, the staff responds quickly and always follows up with meetings to ensure my satisfaction.

Cons

I can't really say there is anything I dislike about Heno.

May 2024

We are grateful to have a vigilant customer service representative as our account manager

Jadyn

Medical Practice

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

Automatic appointment reminders, scheduling, documentation and billing are all integrated into one place.

Cons

Pulling information from evaluations for progress reports is challenging as it can be difficult to locate the carried-over information.

May 2024

Great EMR for PT

Mike

Medical Practice

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

The billing software is user-friendly and integrates smoothly with the clearinghouse and primary insurance. Billing is quick, easy to track and daily notes and HEP tracking are straightforward. The transition from evaluation to reassessments is seamless.

Cons

The secondary insurance is not populating correctly in billing.

May 2024

Surge Mobile PT

Sergio

Medical Practice

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

Email POC, intake, two-way texting and two-way fax are all included.

Cons

I have issues filtering reports and the software does not integrate with other programs.

March 2024

My experience with Heno

Kate

Hospital & Health Care

Ease of use

9

Value for money

9

Customer Support

8

Functionality

10

Pros

I love how well-integrated the system is. I recently added RCM and am amazed by the improvement in my payment rate and the attention to my AR. My business has become more successful since switching to the Heno RCM!

Cons

There are so many reports and ways to analyze metrics and data. Its a good problem to have, but its overwhelming to figure out how to target the right metrics.

January 2024

Do not trust this company.

Katie

Medical Practice

Ease of use

1

Value for money

2

Customer Support

2

Functionality

1

Pros

I do not have anything positive to say. My experience was awful and I was only with them for a month. I would advise staying away from HENO.

Cons

This company does not seem to have your best interest at heart. They gave me a non-working fax number and after I discovered the issue myself, they provided a new fax number. However, they would not reimburse me for redoing my signs, postage, business cards, etc., which all had the incorrect fax number. I had to cover those costs out of pocket. To make matters worse, they would not let me out of my contract, even though I could not use their EMR for an entire month because faxes were not coming through. I had no patient referrals, and HENO claimed it was due to being a new business. Upon investigation, I found out the fax number they issued was incompatible. I received many faxes from physicians that month but couldn't access them. HENO forced me to pay to escape this terrible situation. I will strongly advise others to avoid HENO if I can. As a startup, I ended up about $1000 in the hole because of their mistake.

September 2023

Happy With the Product

Sharon

Hospital & Health Care

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

Pros

Our clinic needed an all in one solution for EMR, scheduling, patient portal and billing, and this system meets all our needs.

Cons

Because HENO is such a large system, there are times when my company cannot get what we need from it. For instance, we want patient contacts to archive after being contacted, but the system does not allow that. We also want to place our text boxes in very specific locations on the medical forms, but the system does not support that level of specificity. HENO lets us place text boxes only where the system allows, not necessarily where we want them. We also stopped using the patient portal because the long password was cumbersome and our patients needed too much help accessing it.

Frequently Asked Questions

HENO EMR helps health systems streamline everyday operations, billing, scheduling and documentation to improve patient care.