Discover Hypercare Software, a cloud-based solution for streamlined communication and patient care. Collaborate securely, automate messaging, and create custom care escalation protocols. Designed for practitioners, clinics, and large facilities. Explore Hypercare's healthcare coordination solution today!

Hypercare Specifications

Appointment Management/Scheduling

e-Prescriptions

Lab Integration

Patient Portal

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What Is Hypercare Software?

Overview

Hypercare software is an all-in-one healthcare coordination platform designed to help medical professionals streamline and enhance their communication, collaboration, and patient care processes. The system provides an internal communication solution, enabling physicians to securely exchange patient information, share insights, and collaboratively devise treatment plans.

What Is Hypercare Software Best Known For?

Hypercare software is recognized for its automated escalation feature, which enables healthcare professionals to design customizable care escalation protocols that retry notifications and engage team members in sequence during critical scenarios. This system operates on a "Build, Escalate, and Track" framework, ensuring real-time monitoring and manual escalation capabilities.

Hypercare Software Pricing

The vendor offers flexible pricing options:

  • Lite - Free
  • Messaging – $7/month (when billed annually)
  • Plus – $15/month (when billed annually)

Disclaimer: The pricing is subject to change.

Hypercare Software Integrations

Hypercare integrates with various third-party applications, including:

  • Connexall
  • Flight Vector
  • Mesh AI
  • Critical Alert
  • MetricAid

How Does Hypercare Software Work?

Here's how you can navigate the software’s dashboard and make use of its features:

  • Log in and set up your user profile and preferences
  • Access internal communication tools to exchange patient information securely
  • Collaborate with colleagues through real-time scheduling and secure messaging
  • Automate messaging and patient scheduling for efficient workflows
  • Customize care escalation protocols and hierarchies to suit various scenarios
  • Create code teams with any mix of members and on-call roles
  • Maintain regulatory compliance and ensure secure patient data handling
  • Track communication history and actions in real-time for situational awareness
You can also schedule a free Hypercare demo to learn more about the software's features.

Who Is Hypercare Software For?

Hypercare software is tailored to meet the needs of various healthcare professionals and organizations, including:

  • Individual practitioners
  • Small to medium-sized clinics
  • Large healthcare facilities

Is Hypercare Software Right For You?

If you are looking for an all-in-one healthcare coordination solution that streamlines communication, enhances patient management, and optimizes other medical operations, then Hypercare Software could be the right choice.

Its user-friendly interface and robust features make it an ideal solution for healthcare practices of all sizes. Moreover, the platform strongly emphasizes data security, employing encryption, multi-layer security, and remote wiping features.

Still unsure if Hypercare software is the right choice for you? Contact us at (661) 384-7070, and we will be happy to help you make the best decision.

Hypercare Features

Hypercare's on-call scheduling feature streamlines scheduling by consolidating all functions onto a single platform. The software allows healthcare professionals to create, update, and share real-time schedules with their colleagues. Additionally, it optimizes switchboard operations, enabling teams to instantly connect with on-call providers in just two taps.

how it worksSee How It Works

The software empowers healthcare providers to communicate quickly and securely. It allows them to send messages that follow privacy rules like HIPAA and PHIPA. Moreover, features, like read receipts and escalation mechanisms improve communication, ensuring important messages are seen and dealt with promptly.

how it worksSee How It Works

This feature provides real-time insights into engagement and messaging activity on both global and departmental levels. Healthcare administrators can monitor usage patterns and ensure effective communication within their teams. Moreover, the software allows providers to set custom data retention policies, remotely delete data, and log out staff members for enhanced data security and compliance.

how it worksSee How It Works

Hypercare software offers a virtual pager feature that improves communication accessibility by providing a dedicated number connected to an individual or a call schedule. This tool enables healthcare professionals to receive call-back numbers and voicemails directly within the application.

how it worksSee How It Works

Pros and Cons of Hypercare

Pros

  • User-friendly interface
  • Provides messaging support for every team member
  • Enables better patient care management
  • Responsive Hypercare support team
  • Facilitates seamless communication with other providers
  • Offers automated escalation policies
  • Helps streamline messaging

Cons

  • Steep learning curve, according to a Hypercare review
  • Customization complexity

Hypercare Pricing

Lite

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What's Included

  • 24-hour response time

  • Knowledge base

  • Clinical Messaging

  • Priority Messaging

  • Secure sharing of multimedia

  • Calling

  • Organizational Directory

Messaging

(when billed annually)

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What's Included

  • 4-hour response time

  • Basic training

  • Add, Update, Remove Users

  • Advance Profiles

  • Set User End Date

Plus

(when billed annually)

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What's Included

  • 1-hour response time, 24x7

  • Personalized training sessions

  • HyperForms

  • Manage On-call Schedules

  • Automated Notifications

  • Personalized Calendars

Enterprise

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What's Included

  • 30-minute response time

  • Personalized training sessions

  • Integrations

  • Customer Success Manager

  • Integration Specialists

  • Clinical Workflow Consultants

  • Payment statements processing

Hypercare Reviews

Overall Rating

4.7

7 Review(s)

Rating Distribution

5

star

(5)

4

star

(2)

3

star

2

star

1

star

May 2022

Unknown

Stacey

Hospital & Health Care

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

Pros

This messaging service offers a secure platform for sharing confidential information within a network of contacts. The ability to transmit images expands our capability to deliver healthcare services.

Cons

Ive noticed some glitches and only the admin can kick people out of chats. Occasionally if someone resigns we have to recreate the entire chat.

April 2022

Hypercare in a large Medical Imaging facility.

Carey

Medical Practice

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

Pros

Its simplicity allows me to effortlessly create and designate groups to include specific users.

Cons

I cant mark conversations to revisit later so its easy to lose track of important discussions buried under newer messages in group chats.

April 2022

Hypercare is helpful!

Heidi

Hospital & Health Care

Ease of use

8

Value for money

10

Customer Support

7

Functionality

8

Pros

Its straightforward to navigate and facilitates immediate contact with staff to swiftly address issues.

Cons

I wish the onboarding and user removal processes were simpler (currently managed by an onsite admin) and theres sometimes a delay.

Frequently Asked Questions

Yes, Hypercare software offers a free version.