Last Updated
Overview
Discover Hypercare Software, a cloud-based solution for streamlined communication and patient care. Collaborate securely, automate messaging, and create custom care escalation protocols. Designed for practitioners, clinics, and large facilities. Explore Hypercare's healthcare coordination solution today!
Overall Rating
Based on 7 users reviews
4.7
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Free
Hypercare Specifications
- Appointment Management/Scheduling
- e-Prescriptions
- Lab Integration
- Patient Portal
What Is Hypercare Software?
Overview
Hypercare software is an all-in-one healthcare coordination platform designed to help medical professionals streamline and enhance their communication, collaboration, and patient care processes. The system provides an internal communication solution, enabling physicians to securely exchange patient information, share insights, and collaboratively devise treatment plans.
What Is Hypercare Software Best Known For?
Hypercare software is recognized for its automated escalation feature, which enables healthcare professionals to design customizable care escalation protocols that retry notifications and engage team members in sequence during critical scenarios. This system operates on a "Build, Escalate, and Track" framework, ensuring real-time monitoring and manual escalation capabilities.
Hypercare Software Pricing
The vendor offers flexible pricing options:
- Lite - Free
- Messaging – $7/month (when billed annually)
- Plus – $15/month (when billed annually)
Disclaimer: The pricing is subject to change.
Hypercare Software Integrations
Hypercare integrates with various third-party applications, including:
- Connexall
- Flight Vector
- Mesh AI
- Critical Alert
- MetricAid
How Does Hypercare Software Work?
Here's how you can navigate the software’s dashboard and make use of its features:
- Log in and set up your user profile and preferences
- Access internal communication tools to exchange patient information securely
- Collaborate with colleagues through real-time scheduling and secure messaging
- Automate messaging and patient scheduling for efficient workflows
- Customize care escalation protocols and hierarchies to suit various scenarios
- Create code teams with any mix of members and on-call roles
- Maintain regulatory compliance and ensure secure patient data handling
- Track communication history and actions in real-time for situational awareness
Who Is Hypercare Software For?
Hypercare software is tailored to meet the needs of various healthcare professionals and organizations, including:
- Individual practitioners
- Small to medium-sized clinics
- Large healthcare facilities
Is Hypercare Software Right For You?
If you are looking for an all-in-one healthcare coordination solution that streamlines communication, enhances patient management, and optimizes other medical operations, then Hypercare Software could be the right choice.
Its user-friendly interface and robust features make it an ideal solution for healthcare practices of all sizes. Moreover, the platform strongly emphasizes data security, employing encryption, multi-layer security, and remote wiping features.
Still unsure if Hypercare software is the right choice for you? Contact us at (661) 384-7070, and we will be happy to help you make the best decision.
Hypercare Features
On-Call Scheduling
Hypercare's on-call scheduling feature streamlines scheduling by consolidating all functions onto a single platform. The software allows healthcare professionals to create, update, and share real-time schedules with their colleagues. Additionally, it optimizes switchboard operations, enabling teams to instantly connect with on-call providers in just two taps.
Secure Messaging
The software empowers healthcare providers to communicate quickly and securely. It allows them to send messages that follow privacy rules like HIPAA and PHIPA. Moreover, features, like read receipts and escalation mechanisms improve communication, ensuring important messages are seen and dealt with promptly.
Admin And Data Analytics
This feature provides real-time insights into engagement and messaging activity on both global and departmental levels. Healthcare administrators can monitor usage patterns and ensure effective communication within their teams. Moreover, the software allows providers to set custom data retention policies, remotely delete data, and log out staff members for enhanced data security and compliance.
Virtual Pager
Hypercare software offers a virtual pager feature that improves communication accessibility by providing a dedicated number connected to an individual or a call schedule. This tool enables healthcare professionals to receive call-back numbers and voicemails directly within the application.
Pros And Cons of Hypercare
Pros
User-friendly interface
Provides messaging support for every team member
Enables better patient care management
Responsive Hypercare support team
Facilitates seamless communication with other providers
Offers automated escalation policies
Helps streamline messaging
Cons
Steep learning curve, according to a Hypercare review
Customization complexity
Hypercare Reviews
Total 7 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars71%
4
Stars29%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Hospital & Health Care, 11-50 employees
More than a year
“Unknown”
Pros
This messaging service offers a secure platform for sharing confidential information within a network of contacts. The ability to transmit images expands our capability to deliver healthcare services.
Cons
Ive noticed some glitches and only the admin can kick people out of chats. Occasionally if someone resigns we have to recreate the entire chat.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Medical Practice, 51-100 employees
Less than a year
“Hypercare in a large Medical Imaging facility.”
Pros
Its simplicity allows me to effortlessly create and designate groups to include specific users.
Cons
I cant mark conversations to revisit later so its easy to lose track of important discussions buried under newer messages in group chats.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Hospital & Health Care, 500+ employees
More than a year
“Hypercare is helpful!”
Pros
Its straightforward to navigate and facilitates immediate contact with staff to swiftly address issues.
Cons
I wish the onboarding and user removal processes were simpler (currently managed by an onsite admin) and theres sometimes a delay.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
8
Frequently Asked Questions
Does Hypercare software offer a free plan?
Yes, Hypercare software offers a free version.
How much does Hypercare software cost?
Hypercare solution cost varies according to your practice’s size and needs. Click on Get Pricing for a custom quote.
Is Hypercare software cloud-based?
Yes, Hypercare is a cloud-based software.
Who are the typical users of Hypercare software?
The typical users of Hypercare software include individual practitioners, small and medium-sized practices, and large healthcare facilities.
Does Hypercare software offer a free trial?
Yes, Hypercare software offers a free trial.
What level of support does Hypercare software offer?
Hypercare software offers a variety of support options, including 24/7 customer service, live chat, knowledge base, and email and phone support.
Does Hypercare software support mobile devices?
Yes, Hypercare software supports mobile devices.
Does Hypercare software have an app?
Yes, Hypercare software offers a mobile app.
What other apps does Hypercare software integrate with?
Hypercare software integrates with various third-party apps, including Connexall, Flight Vector, and Mesh AI.
Does Hypercare software offer an API?
Yes, Hypercare software offers an API.
What languages does Hypercare software support?
Hypercare software supports English.
What type of pricing plans does Hypercare software offer?
Hypercare software offers customizable and flexible pricing plans on a monthly and annual subscription basis.
Is Hypercare an EMR software?
No, Hypercare is a healthcare coordination software.