Last Updated

Overview

Discover Hypercare Software, a cloud-based solution for streamlined communication and patient care. Collaborate securely, automate messaging, and create custom care escalation protocols. Designed for practitioners, clinics, and large facilities. Explore Hypercare's healthcare coordination solution today!

Hypercare Specifications

  • Appointment Management/Scheduling
  • e-Prescriptions
  • Lab Integration
  • Patient Portal

Hypercare Features

On-Call Scheduling

Hypercare's on-call scheduling feature streamlines scheduling by consolidating all functions onto a single platform. The software allows healthcare professionals to create, update, and share real-time schedules with their colleagues. Additionally, it optimizes switchboard operations, enabling teams to instantly connect with on-call providers in just two taps.

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Secure Messaging

The software empowers healthcare providers to communicate quickly and securely. It allows them to send messages that follow privacy rules like HIPAA and PHIPA. Moreover, features, like read receipts and escalation mechanisms improve communication, ensuring important messages are seen and dealt with promptly.

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Admin And Data Analytics

This feature provides real-time insights into engagement and messaging activity on both global and departmental levels. Healthcare administrators can monitor usage patterns and ensure effective communication within their teams. Moreover, the software allows providers to set custom data retention policies, remotely delete data, and log out staff members for enhanced data security and compliance.

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Virtual Pager

Hypercare software offers a virtual pager feature that improves communication accessibility by providing a dedicated number connected to an individual or a call schedule. This tool enables healthcare professionals to receive call-back numbers and voicemails directly within the application.

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Pros And Cons of Hypercare

Pros

  • User-friendly interface

  • Provides messaging support for every team member

  • Enables better patient care management

  • Responsive Hypercare support team

  • Facilitates seamless communication with other providers

  • Offers automated escalation policies

  • Helps streamline messaging

Cons

  • Steep learning curve, according to a Hypercare review

  • Customization complexity

Hypercare Pricing

Lite

Messaging

(when billed annually)

Plus

(when billed annually)

Enterprise

  • 24-hour response time

  • Knowledge base

  • Clinical Messaging

  • Priority Messaging

  • Secure sharing of multimedia

  • Calling

  • Organizational Directory

  • 4-hour response time

  • Basic training

  • Add, Update, Remove Users

  • Advance Profiles

  • Set User End Date

  • 1-hour response time, 24x7

  • Personalized training sessions

  • HyperForms

  • Manage On-call Schedules

  • Automated Notifications

  • Personalized Calendars

  • 30-minute response time

  • Personalized training sessions

  • Integrations

  • Customer Success Manager

  • Integration Specialists

  • Clinical Workflow Consultants

  • Payment statements processing

Disclaimer: The pricing details were last updated on Aug 21, 2026 from the vendor's website. Please contact us for a tailored pricing list.

Hypercare Reviews

Total 7 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

29%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

S

Stacey

Healthcare, 11-50 employees

More than a year

4.0
May 2022

Unknown

Pros

This messaging service offers a secure platform for sharing confidential information within a network of contacts. The ability to transmit images expands our capability to deliver healthcare services.

Cons

Ive noticed some glitches and only the admin can kick people out of chats. Occasionally if someone resigns we have to recreate the entire chat.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

C

Carey

Healthcare, 51-100 employees

Less than a year

5.0
April 2022

Hypercare in a large Medical Imaging facility.

Pros

Its simplicity allows me to effortlessly create and designate groups to include specific users.

Cons

I cant mark conversations to revisit later so its easy to lose track of important discussions buried under newer messages in group chats.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

H

Heidi

Healthcare, 500+ employees

More than a year

5.0
April 2022

Hypercare is helpful!

Pros

Its straightforward to navigate and facilitates immediate contact with staff to swiftly address issues.

Cons

I wish the onboarding and user removal processes were simpler (currently managed by an onsite admin) and theres sometimes a delay.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

8

Frequently Asked Questions

Does Hypercare software offer a free plan?

Yes, Hypercare software offers a free version.

How much does Hypercare software cost?

Hypercare solution cost varies according to your practice’s size and needs. Click on Get Pricing for a custom quote.

Is Hypercare software cloud-based?

Yes, Hypercare is a cloud-based software.

Who are the typical users of Hypercare software?

The typical users of Hypercare software include individual practitioners, small and medium-sized practices, and large healthcare facilities.

Does Hypercare software offer a free trial?

Yes, Hypercare software offers a free trial.

What level of support does Hypercare software offer?

Hypercare software offers a variety of support options, including 24/7 customer service, live chat, knowledge base, and email and phone support.

Does Hypercare software support mobile devices?

Yes, Hypercare software supports mobile devices.

Does Hypercare software have an app?

Yes, Hypercare software offers a mobile app.

What other apps does Hypercare software integrate with?

Hypercare software integrates with various third-party apps, including Connexall, Flight Vector, and Mesh AI.

Does Hypercare software offer an API?

Yes, Hypercare software offers an API.

What languages does Hypercare software support?

Hypercare software supports English.

What type of pricing plans does Hypercare software offer?

Hypercare software offers customizable and flexible pricing plans on a monthly and annual subscription basis.

Is Hypercare an EMR software?

No, Hypercare is a healthcare coordination software.