iDentalSoft

Idental soft representative review (5 star)

Pros

I really enjoy how interconnected everything is in this software. From emails to phone numbers, and even identifying potential family members through registration details, it's all seamlessly linked. I appreciate the convenience of accessing a patient's chart and immediately emailing or texting them, with records of all our conversations stored.

Cons

I find it inconvenient that there's no "back" button. Adjusting to this program has been challenging because I can't navigate back to the previous screen easily. It took me some time to realize that I always need to check the upper right corner for the patient's name to confirm their identity.

Best dental software

Pros

After using Dentrix for over a decade, I switched to iDentalSoft and it has surpassed all my expectations. It's incredibly intuitive and the customer service is exceptional. They promptly address any concerns I have. The software includes fantastic features like appointment reminders, reviews, and iChat all in one place.

Cons

I'm a big fan of identalsoft, so I really don't have any complaints. My experience with it has been excellent.

Best Software

Pros

The responsiveness and willingness to answer any questions have been excellent. Customer service is particularly wonderful and always has a solution ready for me.

Cons

The font in legger is a bit hard to read and understand, but other than that, everything else is fantastic.

Best cloud software so far

Pros

Integration is simple, and the transition from CareStack, Dentrix, and Eaglesoft has been seamless.

Cons

There's no way to enter the pre-D for insurance predetermination per procedure code.

Review

Pros

I really appreciate the availability and accessibility of the help desk, they're always there for me and provide great assistance.

Cons

Moving between different parts of the program is not seamless. I don't like that I have to check a patient out first before connecting a new appointment to an existing one.

Good software needed to work out some functional issues.

Pros

The customer service at IDS was outstanding, they were consistently available to help our office whenever needed.

Cons

Unfortunately, the x-ray taking process has daily issues.

Overall good product with needed improvements.

Pros

Having all patient charts, scheduling, and x-rays integrated into one software has been incredibly efficient.

Cons

It's frustrating that I can't select individual x-rays from the FMX and have them labeled.

evolving

Pros

The support is amazing, always friendly, courteous, and respectful. If they can't resolve an issue immediately, they make sure it's fixed the next day. Their follow-up is excellent and they customize their support to fit my needs as they evolve.

Cons

There are quite a few places to write notes, back notes, chart notes, claim notes as with any software, there's a learning curve to the logic and sequence of charting. It took me a while to adapt to the software's way of thinking. Integration with intra-oral cameras seems slow or lags.

Best cloud-based dental practice management system out there

Pros

It's user-friendly, intuitive, and the training and support are highly customizable.

Cons

There's no integration with Google Calendar, and some necessary customizations are not available yet.

Simple to use and easy to implement

Pros

The software is simple to use, with seamless integration and excellent customer support. Many features have been tailored to suit our specific needs.

Cons

Our team has not encountered any problems so far.