Last Updated

Overview

IDentalSoft software provides a feature-rich platform to suit your clinical requirements anytime, anywhere, with guaranteed Security through HIPAA compliance. While users have found the x-ray bridging feature slightly complex, they also appreciated the support team for their constant availability to fix occurring problems.

iDentalSoft Specifications

  • Appointment Management/Scheduling
  • e-Prescriptions
  • Lab Integration
  • Patient Portal

iDentalSoft Features

Smart Scheduling

An in-built drag-and-drop interface reduces time slot availability to efficiently track and manage schedules. Adaptable color coding and icons help view patient status, lab results, insurance type, medical notifications, and more.

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Robust Reporting

This feature allows access to reports anytime for all areas of the dental practice, including accounts, recalls, insurance, referrals, active/inactive patients, claims, treatments, production, and more. Robust reporting provides greater insights that help improve financial productivity.

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Electronic Communications

This feature facilitates effective communication with patients through e-mails, messages for aftercare, and follow-ups for appointments. It also helps to set reminders for birthdays, anniversaries, discounts, and promotions to make your patients your top priority.

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Appointment Online

Patients can book online appointments by calling the office or directly booking an appointment online, at available slots on the schedule.

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Document Management

Create and customize templates for documents regularly used and communications such as treatment plans, referrals, policy agreements, and more.

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Pros And Cons of iDentalSoft

Pros

  • The help desk support is great

  • Intuitive navigation

  • Feature-rich

  • Highly customizable

Cons

  • Lacks a 'back button' capability to go back to previous functions

  • The x-ray-taking process is complex

iDentalSoft Reviews

Total 26 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

88%

4

Stars

4%

3

Stars

4%

2

Stars

0%

1

Stars

4%

Share your experience

UR
Ujwal R.

Financial Services, 101-500 employees

More than a year

5.0

“third-party risk insights”

Pros

Gives really useful visibility into third-party risks which makes it much easier to make informed decisions and plan mitigation strategies with confidence.

Cons

Something missing is a self-hosted version of the product which would be a valuable option to have.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

A
Antonette

Healthcare, 1-10 employees

Less than a year

5.0

“Idental soft representative review (5 star)”

Pros

I really enjoy how interconnected everything is in this software. From emails to phone numbers, and even identifying potential family members through registration details, it's all seamlessly linked. I appreciate the convenience of accessing a patient's chart and immediately emailing or texting them, with records of all our conversations stored.

Cons

I find it inconvenient that there's no "back" button. Adjusting to this program has been challenging because I can't navigate back to the previous screen easily. It took me some time to realize that I always need to check the upper right corner for the patient's name to confirm their identity.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

K
Krina

Healthcare, 1-10 employees

More than a year

5.0

“Best dental software”

Pros

After using Dentrix for over a decade, I switched to iDentalSoft and it has surpassed all my expectations. It's incredibly intuitive and the customer service is exceptional. They promptly address any concerns I have. The software includes fantastic features like appointment reminders, reviews, and iChat all in one place.

Cons

I'm a big fan of identalsoft, so I really don't have any complaints. My experience with it has been excellent.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

What pricing plans does IDentalSoft offer?

IDentalSoft costs $395/month. Get pricing details for a customized quote that suits your business needs.

Who is IDentalSoft typically used by?

IDentalSoft is typically used by various dental facilities, including Hospitals & Health Care, Private medical practice, general dentistry, Orthodontics, Endodontics, pediatric dentistry, and periodontics.

What languages does IDentalSoft support?

IDentalSoft supports the English language.

Does IDentalSoft support mobile devices?

Yes, IDentalSoft offers support for mobile devices.

Does IDentalSoft have an API?

No, API access is unavailable.

What other apps does IDentalSoft integrate with?

IDentalSoft integrates with TWAIN, Zoom, BioPak, Cerec, Cliniview, DataGrabber, Dexis, Whatsapp, and many more.

What level of support does IDentalSoft offer?

IDentalSoft support includes a knowledge base, phone, Email/Help Desk, chat, a knowledge base, and an FAQ forum.