Overview
Inbox Health is an automated patient billing platform that streamlines administrative tasks, allowing clinicians to prioritize patient care. It includes customizable statements, patient portals, real-time chat, and integrated billing cycles. Inbox Health caters to practices of all sizes and multiple specialties. Read the profile to learn more about it!
Overall Rating
Based on 14 users reviews
4.5
Rating Distribution
Positive
93%
Neutral
7%
Negative
0%
Starting Price
Custom
Inbox Health Specifications
Appointment Management/Scheduling
e-Prescriptions
Lab Integration
Patient Portal
What Is Inbox Health?
Overview
Inbox Health platform automates patient billing and streamlines administrative tasks so clinicians can focus on patient care. The software automates patient billing, invoicing and payments while improving the patient support experience. Some key features offered by Inbox Health include a patient portal, mailbox, reporting and analytics, real-time chat, patient statements and automated billing cycles.
What Is Inbox Health Best For?
Inbox Health allows practices to create and customize statements for their patients. Patient-friendly statements make it easy to have patients pay their providers and improve communication. The first patient billing statements are sent via secure channels and include relevant billing details, contact information etc. Moreover, the software's intuitive interface and user-friendly design ensure that even users with limited expertise can adapt to the platform. This ease of use saves time and increases billing teams' productivity.
Inbox Health Pricing
Inbox Health Integrations
Inbox Health integrates with several third-party applications, including:
- AdvancedMD
- eClinicalWorks
- Kareo Billing
- AthenaHealth
- Greenway Health
- NextGen
How Does Inbox Health Work?
Here's how you can navigate the dashboard and make use of Inbox Health features:
- Log in and access the dashboard
- Create and manage patient files, including demographic information, insurance details, and billing history
- Set up automated payment reminders to improve collection rates and reduce outstanding patient balances
- Customize patient communication by sending personalized messages
- Streamline insurance claims management by submitting and tracking claims electronically
- Integrate with third-party software systems such as pharmacies, labs, and payers
- Utilize reporting and analytics tools to gain insights into billing performance, revenue trends, and patient engagement
Who Is Inbox Health For?
Inbox Health suits small clinics, medium-sized practices, and large hospitals. It caters to various departments within healthcare, including primary care, specialty clinics, and hospitals. It can be used by:
- Medical Billers
- Payers
- Developers
- IT specialists
Is Inbox Health Right For You?
Inbox Health may be the ideal choice if you seek a billing solution to manage difficult billing procedures, collect payments, and boost patient engagement. The program is HIPAA compliant and prioritizes patient data security and privacy. Furthermore, Inbox Health is designed to meet the needs of a wide range of organizations, regardless of size.
Inbox Health makes it simple to create billing schedules and reach patients with the correct message at the right time. Patients feel more confident making timely payments and are satisfied with their providers because this secure software offers transparent medical invoices.
Check out the latest Inbox Health reviews or call our customer support team at (661) 384-7070 if you have any queries about the software.
Inbox Health Features
IVR enables patients to interact with the system using their phone keypad or voice commands, allowing them to access billing information, make payments, and request assistance without needing live agent intervention. This self-service option empowers patients to manage their accounts conveniently and efficiently, reducing the workload on billing teams and front-line staff while improving patient satisfaction.
The software offers a range of customizable reports, allowing users to track metrics such as outstanding balances, payment collection rates, and claim denials. These reports help identify revenue cycle gaps, highlight improvement areas, and facilitate data-driven decision-making.
Patients can view and see billing notes, download statements, review payment history, and set up payment plans through the patient portal. They can also communicate with the billing team, ask questions, and receive personalized assistance. The patient portal enhances patient engagement and empowers patients to take control of their financial obligations.
Inbox Health provides HIPAA-compliant chat messaging. You can share documentation with patients and send revised bills to them. It provides a quick and easy way for patients to engage with medical clinicians while removing financial barriers.
The mailbox feature is a hub for messages, inquiries, and notifications related to billing and payments. Healthcare providers can efficiently manage patient collections and track correspondence, ensuring no important messages or questions are missed.
Inbox Health simplifies insurance claims management by providing a comprehensive platform to submit, track, and manage claims electronically. The software integrates with insurance systems, allowing healthcare providers to process claims efficiently, reducing manual paperwork and overhead costs and minimizing the risk of errors.
Inbox Health enables billing teams to issue clear medical bills promptly following service and takes credit cards, digital wallet payments, ACH, phone payments, and paper checks. Moreover, clients can define billing schedules and access reports, improving the payment experience.
