Overview
Elevate healthcare practice management with InSync. It offers solutions for EHRs, RCMs, and practice management. Even though some users note that syncing conflict handling could be improved, InSync streamlines clinical workflows, enhancing efficiency and profitability for healthcare providers.
Overall Rating
Based on 196 users reviews
4.4
Rating Distribution
Positive
91%
Neutral
8%
Negative
2%
Starting Price
Custom
What Is InSync EHR?
Overview
InSync is a cloud-based EHR that offers integrated practice management and revenue cycle management. It helps healthcare providers manage their patient records securely, efficiently, and cost-effectively.
InSync EHR offers features such as appointment scheduling, billing, e-prescribing, patient portal, and more. InSync EHR is adaptable to meet the specific needs of different medical specialties, including cardiology, dermatology, psychiatry, and more.
What Is InSync EHR Best For?
One feature that InSync stands out for is its clearinghouse integration, enabling healthcare providers to conveniently send claims and receive payments electronically. This feature offers insurance verification to automatically check for errors in the claim before it is sent to the payer, ensuring the accuracy and completeness of data. It also uses intelligent routing to send claims to the most appropriate insurance company based on experience.
Furthermore, InSync EHR's clearinghouse integration ensures the timely processing of payments by connecting directly with various Medicare and other insurance carriers.
InSync EHR Pricing
InSync EHR Integrations
InSync software integrates with several third-party applications to enhance practice management. However, the vendor does not disclose its third-party integrations.
How Does InSync EHR Work?
Here is how you can get started with InSync EMR:
- Log in using your credentials
- Add your practice information, such as your practice name, phone number, and address, by clicking the "Practice" tab located in the main menu
- Add or import patient data by selecting the "Patient" option in the main menu. You can add an individual or batch of patients, upload existing patients' data from an Excel sheet, or import from other EHR software
- After adding the patient data, you can start scheduling appointments
- From the dashboard, you can select the patient and appointment options, add new patients, and check patient history
- To do this, select the appointment option in the main menu and click the "Add Appointment" button. You can then specify the appointment date, time, provider, and other details
- After setting up the interface, you can configure settings such as billing and clinical documentation settings, reports settings, and more
Who Is InSync EHR For?
InSync is a practice management software that offers a fully integrated EHR with revenue cycle management features. InSync EHR is suitable for various specialties, including:
- Behavioral health
- Speech therapy
- Group therapy
- Substance abuse
- Inpatient recovery
InSync EHR Software Use Cases
Based on user reviews, we’ve identified several scenarios where this practice management software delivers strong value for healthcare organizations.
Behavioral Health Practices Seeking Specialized Support
InSync is designed with behavioral health in mind. It includes specialized templates for therapy sessions, group notes, and telehealth, making it easier for providers to document care in ways that fit their workflows.
Organizations Prioritizing Compliance And Reporting
Organizations that prioritize compliance can use InSync’s reporting and audit tools to track outcomes, maintain billing accuracy, and stay audit ready. The system’s reporting functions support a wide range of regulatory and operational needs.
Practices Seeking Improvement In Billing And Claims
Practices that face challenges with claims and revenue cycles can use InSync’s integrated billing engine and claims queue to manage submissions more efficiently. The links between scheduling, clinical, and billing modules reduce duplicate work and keep processes connected.
InSync EHR User Sentiments
Most Positive Sentiments | Least Positive Sentiments |
Customer Support / Responsiveness | Performance / Speed & Technical Issues |
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Reviewers consistently highlight the responsiveness and helpfulness of Insync’s support team. Many mention quick ticket resolution and knowledgeable staff who guide them through issues. One user shared that the support always responds quickly and resolves problems in a professional way. | Users frequently complain about slow performance and lag when navigating between screens. Charting delays during patient visits are a common frustration. A reviewer noted that the system freezes when trying to update patient records, which slows down the operations in front of clients. |
Customizability / Feature Depth | Reporting / Billing Issues |
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Users value Insync’s flexible design and the ability to configure features to fit their practice. Positive feedback highlights tailored workflows and robust templates. For example, one user said that the customization options let us adapt the system to match how our clinic operates. | Reporting and billing draw mixed reactions. Some appreciate the ability to export and manage billing data, but many express frustration with errors and inefficiencies. As one reviewer highlighted that billing IDs were incorrect, and reports can’t always be saved in the format we need. |
Overall Functionality / Feature Completeness | User Interface & Navigation |
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Insync is praised for being a complete EHR solution with charting, billing, scheduling, and e-prescribing all in one platform. Users like that it reduces the need for multiple tools. A reviewer commented that everything we need is in one place, which makes managing our workflow much simpler. | While some users find the interface manageable, many describe it as cluttered and unintuitive. Negative mentions focus on difficulty navigating between sections and too many clicks required to complete simple tasks. Neutral reviews note that users adapt over time, but the design could be more modern and user-friendly. |
Is InSync EHR Right For You?
InSync EHR is a cloud-based healthcare software with a level of customization that can adhere to any practice's unique workflows. The practice management software integrates medical billing and electronic medical records to ensure robust management of medical practices. Physicians can use it to manage electronic claims submission, patient scheduling, and to create quick physical exam charts.
InSync helps practices maintain compliance, ensures easy onsite or virtual implementation, and provides health insurance portability. Still not sure if InSync is right for you? Get in touch with our customer support team, who will help you make the best decision.
