Intuitive Medical Documents (IMD) Software

Intuitive Medical Documents (IMD) is a comprehensive, web-based program developed by doctors for doctors. Practices of all sizes can use a full suite of applications, including a fully certified EHR, medical billing, patient scheduling, RIS/PACS, e-prescribing, and a patient portal, with little to no training. 

Medical Documents IMD was founded on the desire to provide a comprehensive and cost-effective EHR and practice management system. Intuitive Medical EMR includes charting and documentation, scheduling, billing, reporting, and accounting. 

Intuitive Medical Key Features 

Patient Portal 

The system offers a patient portal that helps patients monitor their health from the comfort of their homes. The portal is also an excellent way for patients to contact their providers.  

With the patient portal, patients can schedule appointments, view lab test results, pay bills, and more, all virtually! 

E-Prescribing 

The e-prescribing feature offered by Intuitive Medical EHR is another excellent feature that helps both patients and providers. Healthcare providers can benefit from this feature by writing prescriptions online and sending them to their patients’ preferred pharmacies with a single click. On the other hand, patients do not have to travel to the clinic to grab a prescription. Instead, they can receive prescriptions from the comfort of their homes, thanks to the e-prescription feature.  

Cloud Interface 

IMD is accessible from anywhere with an internet connection because it is a cloud-based system. The system does not require any setup or installation as it is accessible while on the go. Additionally, the cloud interface is much more affordable because you don’t have to pay for hardware and setup fees.  

Intuitive Medical EHR Pricing 

The vendor does not share pricing for the software Documents. Therefore, you must contact them directly to get a quote for your practice.  

Software Demo 

Intuitive Medical software is highly easy-to-use and flexible for professionals. You can contact a vendor to set up a brief demo. The demo will help you dig deeper into the software and its robust capabilities.  

Reviews 

According to Intuitive Medical EHR reviews, the software has a relatively high online rating, indicating that users are happy with its extensive features. Furthermore, most users appreciate how user-friendly the system is and how little training is required to navigate it. 

Our Thoughts

You can fully customize the EMR to meet the needs of virtually any practice. In addition, there are specialty modules for primary care, internal medicine, neurology, cardiology, oncology, and other specialties. For more details, you can schedule a demo.

Intuitive Medical Documents (IMD) Software Pricing

Small Organization

Within Budget

Medium Organization

Within Budget

Large Organization

Within Budget

Intuitive Medical Documents (IMD) Software reviews

Overall Rating

14 Reviews

Excellent
71%
Good
21%
Average
0%
Poor
7%
Terrible
0%

Lumas Partner in Solving Challenges

March 2023

Zeeshan

Hospital & Health Care

Pros:
Luma has been a valuable partner in helping us overcome various challenges we faced in our practice. However, over time, it appears that their focus has shifted towards different goals, resulting in a negative customer experience.
Cons:
One of the major issues we encountered was the frequent changes in our account representatives, making it difficult to establish strong relationships. Eventually, Lumas representatives stopped contacting our practice, forcing us to find solutions on our own. Additionally, they changed their payment terms, demanding upfront payment or threatening to drop us as customers.

Convenient Information Access with Some Limitations

April 2022

Marilyn

Mental Health Care

Pros:
One of the positive aspects of Luma is the ability to privately access patient information when necessary, providing convenience. However, there are times when patients ignore their messages, which limits the effectiveness of this feature.
Cons:
The major drawback is the difficulty in reading the paperwork sent by patients. The text is too small to see without a magnifying glass, leading to complaints from others as well. Writing in the ounts becomes necessary due to the inability to clearly view them.

Easy Patient Management with HIPAA Compliance

June 2021

Karla

Health, Wellness and Fitness

Pros:
I appreciate how easy it is to locate patients and initiate HIPAA-compliant conversations on the Luma platform. It strelines the process of patient management and ensures privacy and security.
Cons:
Occasionally, I have encountered difficulties when rescheduling appointments using this platform, which can be a bit challenging.

User-Friendly and Efficient

June 2021

Allison

Medical Devices

Pros:
The softwares user-friendly interface and quick access to relevant contacts make it a highly efficient tool. The automatic reminders are especially helpful in staying organized and on top of tasks.
Cons:
Personally, I have no complaints about the software and find it to be excellent.

Well-Managed Software with Great Customer Service

May 2021

Luke

Hospital & Health Care

Pros:
Lumas software is well-maintained, experiencing minimal downtime and errors compared to other platforms we use. The customer service is commendable, and the product functions effectively.
Cons:
The software is on the expensive side, and we faced some initial setup challenges. However, the support te worked with us to resolve these issues.

User-Friendly Software with Quick Patient Connections

April 2021

MONIKA

Medical Practice

Pros:
I find Lumas software to be extremely user-friendly. Following the provided instructions, I can connect with a patient in less than a minute, making the process efficient and seless.
Cons:
If, for any reason, a call needs to be ended without speaking with the patient, the "JOIN SESSION" button becomes deactivated, and a new link must be sent to the patient, causing a minor inconvenience.

Improved Patient Communication Beyond Phone Calls

April 2021

Sue

Medical Practice

Pros:
Luma provides an additional channel for staying in touch with patients, which goes beyond traditional phone calls. It helps in overcoming the hurdle of patients screening calls and allows them to identify who is calling and the purpose of the call.
Cons:
There have been instances where patients did not receive Luma texts, resulting in important information not being conveyed prior to their visit.

Effective Communication and Fill-in Management

March 2021

Holly

Hospital & Health Care

Pros:
Luma Health offers versatile communication options, including text, email, and voice reminders, as well as COVID-19 screenings and waitlist offers. These features have been instrumental in effectively managing appointments and filling cancellation gaps.
Cons:
The inability to access patient account numbers and exclude patients based on insurance companies poses challenges. Additionally, the pricing is slightly high, and the contract terms are inflexible.

Seless Patient Management

March 2021

Leslie

Medical Practice

Pros:
Lumas software selessly integrates patient management while allowing me to attend to other tasks simultaneously, maximizing efficiency.
Cons:
There are occasional syncing delays, which can cause problems when accessing patient information.

Convenient Patient Engagement Features

March 2021

Marian Shayne

Medical Practice

Pros:
Luma offers various features like virtual check-ins, online forms, and direct patient communication that significantly enhance patient engagement. These features, combined with the ability to implement virtual waiting rooms, have proved invaluable, particularly during the pandemic.
Cons:
Apart from occasional system lag, which may be attributed to software or connectivity issues, Luma covers most of the essential requirements for patient engagement in a medical practice.

Fine-Tuned Patient Communication

March 2021

Philip B

Hospital & Health Care

Pros:
Luma Health stands out with its appointment reminder and broadcast messaging features, allowing organizations to tailor their communication content, timing, and management. The platform offers flexibility for organizations seeking to optimize their patient communication. Furthermore, Lumas customer support is commendable, regardless of the complexity of the users needs.
Cons:
During implementation, a more in-depth workflow analysis would have been helpful. However, any minor hiccups we encountered were easily resolved. Additionally, as of March 6, 2021, the applied filters in the Reporting section do not remain "sticky," which can be slightly inconvenient.

Efficient Mass Rescheduling Capability

March 2021

J. Kempf

Medical Practice

Pros:
Lumas software allows for convenient mass rescheduling of patients when necessary, saving time and effort in managing appointments.
Cons:
It can be challenging to keep up with all the available and upcoming features due to competing time priorities.

Test Group Benefits and Improved Reviews

February 2021

Noel

Medical Practice

Pros:
Our office greatly appreciates being part of Lumas test group for two-way texting. The integration with our EMR system allows for automatic messaging to patients after their appointments, requesting them to rate our services and publish their reviews publicly on platforms like Google My Business (GMB). This has significantly boosted our positive review count and improved our online reputation.
Cons:
It would be advantageous if Luma Health expanded the review publishing feature to platforms like Vitals, Healthgrades, WebMD, and others. Many physicians strive to maintain positive reviews across multiple sites, and having this functionality would greatly assist in achieving that goal.

Accounting made easy!

January 2018

Garlock

Medical Practice

Pros:
Cons:
Nothing as particular

Call us at

(661) 384-7070

Call us at

(661) 384-7070