Last Updated
Overview
IT Retail POS specializes in serving grocers of all sizes, enabling them to adapt to evolving customer preferences and technological advancements across their entire enterprise. Its front-end functionality is fully compatible with back-end operations, but retailers also wish to use a more customizable interface to enhance user experience.
Overall Rating
Based on 20 users reviews
4.6
Rating Distribution
Positive
90%
Neutral
5%
Negative
5%
Starting Price
Custom
IT Retail Specifications
- Sales Orders
- Invoicing
- Sales Tracking
- Customer Relationship Management (CRM)
What Is IT Retail?
Overview
IT Retail software is a cloud-based grocery POS system that focuses on providing modern solutions that equip grocers with the latest technology to stay ahead in a competitive retail market. It creates a diverse POS system that aligns with the grocer's and customer's needs by leveraging critical features like inventory management, Deli scales, and online grocery capabilities.
IT Retail Pricing
- Starter-$69/month
- Growth-Custom Quote
- Premium-Pricing available on request
Users can also get pricing details for feature add-ons that fit their business needs.
Disclaimer: Pricing is subject to change.
IT Retail Integrations
IT Retail integrates with a variety of third-party integrations, including:
- QuickBooks
- Microsoft
- Mercato
- Freshop
- Instacart
- My Cloud Grocer
Who Is IT Retail For?
IT Retail is best used by grocery retail facilities, including:
- Organic & Natural Food Store
- Butcher Shop
- Fish Market
- General Store
- Corner Store
- Thrift Dollar Store
- Co-Op
- Asian Store
- Bodega
- Halal
Is IT Retail Right For You?
IT Retail is a versatile platform for POS and back-office operations, providing robust, functional, and compatible solutions that work well with corporate systems. With a dedication to ensuring quality, IT Retail empowers grocery retailers to boost store management and offers reliable support for future business development.
Are you still deciding whether IT Retail is a good fit for your business? Contact us at (661) 384-7070 for help in making the best decision.
IT Retail Features
Inventory Management
The IT Retail inventory calculation tool helps to track inventory by the number of items received, sold, and previous inventory. It allows adding or changing products on the fly, generating purchase orders, receiving orders, and auditing inventory counts.
Cash Register Replacement
Every business deserves to use modern technology to upgrade its system and gain maximum profitability. An automated POS system quickly breaks down sales, helps weigh and scan items, provides security against employee mishandling, and prints items individually on receipts.
Reporting Analytics
IT Retail allows users to make detailed daily or weekly reports by analyzing sales and inventory to track store performance easily. It gives store managers quick access to all important information for efficient business operations.
Scanner Scale
The software provides a one-of-a-kind scanner that makes scanning and weighing products easier and quicker. The quick scanning process makes checkouts easier for customers, leading to a more fun grocery experience.
Customer Loyalty
IT Retail's loyalty rewards program helps grocers offer discounts on accumulated points and apply monetary discounts or waiver percentages on transactions, basket totals, or individual items. A well-crafted loyalty program promotes an emotional connection with customers, leading to enhanced customer retention.
Pros And Cons of IT Retail
Pros
It can handle complete grocery checkouts
Support through phone is very fast
The reporting features are vast
The front-end process syncs well with the back-end database
Cons
The system presents occasional glitches
The interface needs to be more customizable
IT Retail Reviews
Total 20 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars80%
4
Stars10%
3
Stars5%
2
Stars0%
1
Stars5%
Share your experience
Retail, 1-10 employees
Less than 6 months
“excellent”
Pros
Andres efficiently set up the system, impressing me with the swift service delivery.
Cons
Honestly, I can't find a single fault with the system, everything is functioning perfectly and meeting our expectations.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Retail, 1-10 employees
Less than 6 months
“Very useful”
Pros
I find it commendable how effectively the backend syncs with the frontend through cloud integration.
Cons
I wish I had more control over the software settings to tailor them to our specific needs and preferences.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Retail, 11-50 employees
Less than 6 months
“The Worst System Imaginable”
Pros
This system presents numerous challenges, it's notably difficult to both set up and operate due to its sluggish processor and overall poor usability experience.
Cons
The customer service experience has been incredibly disappointing. It's shocking that their representatives actually resorted to shouting at my team members when we sought assistance with our numerous issues. Last week alone, we spent over 10 frustrating hours on support calls. Despite promising seamless QuickBooks integration for generating quality reports, it simply doesn't exist. The sales reports are far from satisfactory. The POS system for restaurants is plagued with unaddressed glitches that severely hinder operations. Similarly, the retail POS system is equally unreliable, often inaccurately processing transactions. You can enter an item, save it, and then inexplicably watch it disappear. If there were a way to request a refund, I would pursue it vigorously. My advice: steer clear of this system at all costs!
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Frequently Asked Questions
What pricing plans does IT Retail offer?
IT Retail cost starts at $69/month based on a subscription-based model. Users can get pricing details for a tailored quote to fit their business needs.
Who is IT Retail typically used by?
Organic & Natural Food Stores, Butcher Shop, Fish Market, General Store, Corner Stores, Thrift Dollar Stores, Co-Op, Asian Stores, Bodegas, and Halal facilities typically use IT Retail.
What languages does IT Retail support?
IT Retail supports the English language.
Does IT Retail support mobile devices?
Yes, it offers support for Android devices.
Does IT Retail have an API?
Yes, an API is available.
What other apps does IT Retail integrate with?
IT Retail integrates with Microsoft, Mercato, Freshop, Instacart, My Cloud Grocer and QuickBooks.
What level of support does IT Retail offer?
IT Retail offers support through a 24/7 (Live rep) FAQ Forum, Email, Help Desk, phone, Chat, and Knowledge Base.