IT Retail POS specializes in serving grocers of all sizes, enabling them to adapt to evolving customer preferences and technological advancements across their entire enterprise.  Its front-end functionality is fully compatible with back-end operations, but retailers also wish to use a more customizable interface to enhance user experience.

IT Retail Specifications

Sales Orders

Invoicing

Sales Tracking

Customer Management

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What Is IT Retail?

Overview

IT Retail software is a cloud-based grocery POS system that focuses on providing modern solutions that equip grocers with the latest technology to stay ahead in a competitive retail market. It creates a diverse POS system that aligns with the grocer's and customer's needs by leveraging critical features like inventory management, Deli scales, and online grocery capabilities.

IT Retail Pricing

IT Retail pricing offers a subscription-based model, including three feature-rich pricing plans, including:
  • Starter-$69/month
  • Growth-Custom Quote
  • Premium-Pricing available on request

Users can also get pricing details for feature add-ons that fit their business needs.

Disclaimer: Pricing is subject to change.

IT Retail Integrations

IT Retail integrates with a variety of third-party integrations, including:

  • QuickBooks
  • Microsoft
  • Mercato
  • Freshop
  • Instacart
  • My Cloud Grocer

Who Is IT Retail For?

IT Retail is best used by grocery retail facilities, including:

  • Organic & Natural Food Store
  • Butcher Shop
  • Fish Market
  • General Store
  • Corner Store
  • Thrift Dollar Store
  • Co-Op
  • Asian Store
  • Bodega
  • Halal

Is IT Retail Right For You?

IT Retail is a versatile platform for POS and back-office operations, providing robust, functional, and compatible solutions that work well with corporate systems. With a dedication to ensuring quality, IT Retail empowers grocery retailers to boost store management and offers reliable support for future business development.

Are you still deciding whether IT Retail is a good fit for your business? Contact us at (661) 384-7070 for help in making the best decision.

IT Retail Features

The IT Retail inventory calculation tool helps to track inventory by the number of items received, sold, and previous inventory. It allows adding or changing products on the fly, generating purchase orders, receiving orders, and auditing inventory counts.

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Every business deserves to use modern technology to upgrade its system and gain maximum profitability. An automated POS system quickly breaks down sales, helps weigh and scan items, provides security against employee mishandling, and prints items individually on receipts.

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IT Retail allows users to make detailed daily or weekly reports by analyzing sales and inventory to track store performance easily. It gives store managers quick access to all important information for efficient business operations.

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The software provides a one-of-a-kind scanner that makes scanning and weighing products easier and quicker. The quick scanning process makes checkouts easier for customers, leading to a more fun grocery experience.

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IT Retail's loyalty rewards program helps grocers offer discounts on accumulated points and apply monetary discounts or waiver percentages on transactions, basket totals, or individual items. A well-crafted loyalty program promotes an emotional connection with customers, leading to enhanced customer retention.

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Pros and Cons of IT Retail

Pros

  • It can handle complete grocery checkouts
  • Support through phone is very fast
  • The reporting features are vast
  • The front-end process syncs well with the back-end database

Cons

  • The system presents occasional glitches
  • The interface needs to be more customizable

IT Retail Reviews

Overall Rating

4.6

20 Review(s)

Rating Distribution

5

star

(16)

4

star

(2)

3

star

(1)

2

star

1

star

(1)

May 2024

excellent

Zaman

Retail

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

Andres efficiently set up the system, impressing me with the swift service delivery.

Cons

Honestly, I can't find a single fault with the system, everything is functioning perfectly and meeting our expectations.

May 2024

Very useful

Kelly

Retail

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

Pros

I find it commendable how effectively the backend syncs with the frontend through cloud integration.

Cons

I wish I had more control over the software settings to tailor them to our specific needs and preferences.

May 2024

The Worst System Imaginable

Rhonda

Retail

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

Pros

This system presents numerous challenges, it's notably difficult to both set up and operate due to its sluggish processor and overall poor usability experience.

Cons

The customer service experience has been incredibly disappointing. It's shocking that their representatives actually resorted to shouting at my team members when we sought assistance with our numerous issues. Last week alone, we spent over 10 frustrating hours on support calls. Despite promising seamless QuickBooks integration for generating quality reports, it simply doesn't exist. The sales reports are far from satisfactory. The POS system for restaurants is plagued with unaddressed glitches that severely hinder operations. Similarly, the retail POS system is equally unreliable, often inaccurately processing transactions. You can enter an item, save it, and then inexplicably watch it disappear. If there were a way to request a refund, I would pursue it vigorously. My advice: steer clear of this system at all costs!

Frequently Asked Questions

IT Retail cost starts at $69/month based on a subscription-based model. Users can get pricing details for a tailored quote to fit their business needs.