Last Updated
Overview
mConsent streamlines patient intake, communication, and scheduling by digitizing forms, automating reminders, verifying insurance, and integrating with practice management systems. While advanced customization options are not clearly detailed, it supports efficient workflows. Overall, it suits dental and healthcare practices aiming to improve operational efficiency and patient engagement.
Overall Rating
Based on 3 users reviews
4.3
Rating Distribution
Positive
67%
Neutral
33%
Negative
0%
Starting Price
Custom
mConsent Specifications
- Appointment Management/Scheduling
- Billing And Invoicing
- Customizable Forms
- Patient Demographics
What Is mConsent?
mConsent is a patient-engagement software platform designed for healthcare practices, particularly dental clinics, to automate and manage patient interactions and administrative workflows. The software provides digital intake forms, appointment reminders with two-way texting, insurance eligibility verification, online scheduling, payment processing, and reputation management within a web-based system. It helps practices reduce paperwork, streamline front-desk operations, improve communication, and enhance overall efficiency through integrated, automated processes.
mConsent Integrations
mConsent features seamless integration with various third-party applications, including:
- Dentrix
- EagleSoft
- Open Dental
- Athenaclinicals
- Dolphin
- Officemate
How Much Does mConsent Cost?
According to estimates, the mConsent cost ranges between $99 to $399/month. The vendor offers the following customizable pricing plans:
- Signature
- Premier
- Prestige
The software includes free staff training during onboarding, supported by a dedicated customer success representative who continues as an account manager. There are no setup fees to get started, and a contract buyout option is available to assist practices transitioning from existing agreements.
Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.
Who Is mConsent For?
The platform caters to a variety of healthcare facilities, including:
- Dental practices
- Optometry clinics
- Medical practitioners
- Healthcare practices
Is mConsent Right For You?
If you’re a healthcare or dental practice aiming to reduce administrative workload and improve patient engagement, mConsent offers a web-based platform designed to digitize processes and streamline operations. It supports automation across patient interactions while integrating with existing systems to enhance overall practice efficiency.
The software is HIPAA-verified and has supported over 5 million patients with 32 million digital forms completed. It may be a suitable choice for practices seeking a centralized, compliant solution to improve operational efficiency and patient experience.
Still not sure if mConsent is right for you? Our support staff is available at (661) 384-7070 to help you make the right choice.
mConsent Features
Paperless Dental Forms
mConsent digitizes patient intake by replacing paper forms with fully electronic documents that capture signatures, automate data entry, and integrate directly with practice management systems for seamless information flow. It streamlines front desk operations, reduces clutter, minimizes administrative workload, and supports environmentally conscious, cost-efficient practice management.
Appointment Reminders With 2-Way Texting
mConsent automates appointment reminders through SMS, enabling real-time communication and confirmation via two-way texting that reduces missed visits and improves scheduling reliability across healthcare practices. It enhances patient engagement, minimizes revenue loss from no-shows, and ensures fast, convenient interaction between staff and patients.
Insurance Eligibility Verification
The platform verifies insurance eligibility through smart forms that check patient coverage in real time before appointments, ensuring accurate information is available during scheduling and visit preparation. It enables quick access to recent verification records and supports efficient, web-based workflows accessible from any location.
Online Patient Scheduling
The software enables patients to book appointments online via a website widget, allowing them to submit insurance details, medical history, and consent forms that sync directly with integrated practice management systems. It simplifies scheduling workflows, supports after-hours booking, and reduces reliance on manual phone-based coordination processes.
Reputation Management
mConsent enhances online reputation by simplifying patient feedback collection and encouraging positive reviews, particularly on platforms like Google, thereby strengthening visibility and credibility for healthcare practices. It increases patient participation in review generation and supports consistent growth in high-quality online ratings.
Pros And Cons of mConsent
Pros
Efficient paperless workflows and digital documentation
Reliable performance with minimal lag or issues
Fast execution of payments and useful reminders
Cons
User experience could be smoother in some areas
Online consent may feel less trustworthy to some
mConsent Reviews
Total 3 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars67%
4
Stars0%
3
Stars33%
2
Stars0%
1
Stars0%
Share your experience
Medical Practice, 1-10 employees
“Custom forms make patient check-in easier”
Pros
I really like that I can create forms that fit the exact needs of my practice. Being able to collect this information before the patient even arrives makes a big difference. It helps make the check-in process much smoother for both the patient and our office staff.
Cons
one thing I'd really like to see is the ability to respond directly to a patient once they complete their paperwork especially if we need additional information from them. It would also be very helpful if patients could attach their medication list directly to the paperwork instead of us having to collect that information separately.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Medical Practice, 51-100 employees
“easy integration but portal workflow messy”
Pros
once we finished creating the forms, the integration process was actually quite easy. Everything connected smoothly and we were able to start using it without much trouble.
Cons
what I did not like was having to use another portal just to send and transfer our electronic forms. The process involved copying and pasting a link into another portal and then moving it into our software which felt tedious and inefficient. On top of that, we ran into errors with the forms often enough that it eventually pushed us to start looking for another electronic forms solution that could integrate better with our existing system.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Hospital & Health Care, 51-100 employees
“friendly forms with rigid field limits”
Pros
I also appreciate how nice and user friendly the interface is. it includes tutorials for almost everything inside the software which makes training the team much easier. It also helps when we need to implement changes. the form submission process works well and the syncing has been smooth in my experience.
Cons
while the customer support team was very helpful and responsive, we unfortunately ran into several issues with the forms that could not be fixed because of how the software itself was built. For example, they added double authentication features that did not work properly for many of our patients and they were not willing to disable or adjust them for us. Another frustrating part was that many of the fields in the forms are not editable which caused problems for both our staff and our patients. It became even more difficult when patients had to complete multiple forms and were forced to re-enter the same personal details like their address, marital status and other information, over and over again.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Frequently Asked Questions
Does mConsent offer an API?
No, mConsent does not offer an API.
Does mConsent have a mobile app?
Yes, mConsent offers a dedicated mobile application for iOS and Android devices.
What other apps does mConsent integrate with?
mConsent integrates with third-party applications such as Dentrix, EagleSoft, Open Dental, Athenaclinicals, Dolphin, and Officemate.
What language does mConsent support?
mConsent offers multilingual support.
What level of support does mConsent offer?
mConsent offers support through phone, chat, webinars, events, articles, blogs, podcasts, videos, and email.
What types of pricing plans does mConsent offer?
According to estimates, mConsent pricing ranges between $99 and $399/month, with customizable plans including Signature, Premier, and Prestige. Request a detailed mConsent price breakdown for your organization today.
Who are the typical users of mConsent software?
mConsent supports a range of healthcare facilities, including dental practices, optometry clinics, medical practitioners, and broader healthcare practices.