Last Updated
Overall Rating
Based on 37 users reviews
3.2
Rating Distribution
Positive
59%
Neutral
11%
Negative
30%
Starting Price
Custom
myCare iMedicWare Specifications
- Appointment Management/Scheduling
- e-Prescriptions
- Lab Integration
- Patient Portal
All inclusive suite that includes Ophthalmology and Optometry as well as an Ambulatory Surgery Center option with one billing system.
Customized and out-of-the-box Ophthalmology full functional disease templates.
IMonitor, which tracks the bottlenecks of patients in your practice workflow.
Minimal Clicks as a clinician with many automation tools.
Intuitive and easy to use.
ASC Link, to allow surgical notes from 3rd party practices to come directly to the ASC without interface.
ASC includes Nursing Notes, and Anesthesia Notes, as well as Ophthalmology-designed procedure notes.
ASC can be broken apart and provided as a stand-alone system.
myCare iMedicWare Reviews
Total 37 reviews
3.2
All reviews are from verified customers
Rating Distribution
5
Stars30%
4
Stars30%
3
Stars5%
2
Stars5%
1
Stars30%
Share your experience
Medical Practice, N/A employees
More than a year
“Highly Reccomend”
Pros
I find patient scheduling more efficient, with quick access to patient information and medical records. Storing old records from other offices is useful, and the software is intuitive. Customizing it for different departments in the office is a great feature.
Cons
I don't have any complaints about iMedicware at this time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Medical Practice, N/A employees
More than a year
“Terrible service, awful experience for several years.”
Pros
Documenting progress notes and the clinical view is very intuitive.
Cons
The service was non-existent. We had billing and software issue tickets pending for over a year without any responses. Issues with software, billing, or practice management were ignored, and financial reports were inaccurate and unusable.
Rating Distribution
Ease of use
7
Value for money
4
Customer Support
2
Functionality
8
Medical Practice, N/A employees
More than a year
“Don't go with IMedicWare”
Pros
The software itself is good, but the customer support and cloud services are absolutely terrible! The company doesn't care if your Cloud/EMR goes down. In early 2020, my clinic was severely impacted by this issue. The IMW team just brushed it off and didn't want to address the problems. I've been battling them since then and refused to pay for those two months due to breach of contract. It cost me thousands in staff costs and delays. Now they're threatening to cut off all support. You can do better with any other EMR. DON'T CHOOSE IMW!!!
Cons
The customer service and cloud connectivity are both poor. Refer to my previous comments.
Rating Distribution
Ease of use
7
Value for money
1
Customer Support
1
Functionality
7