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myCare iMedicWare Specifications

Appointment Management/Scheduling

Eprescriptions

Lab integrations

Patient Portal

View All Specifications

All inclusive suite that includes Ophthalmology and Optometry as well as an Ambulatory Surgery Center option with one billing system.

Customized and out-of-the-box Ophthalmology full functional disease templates.

IMonitor, which tracks the bottlenecks of patients in your practice workflow.

Minimal Clicks as a clinician with many automation tools.

Intuitive and easy to use.

ASC Link, to allow surgical notes from 3rd party practices to come directly to the ASC without interface.

ASC includes Nursing Notes, and Anesthesia Notes, as well as Ophthalmology-designed procedure notes.

ASC can be broken apart and provided as a stand-alone system.

myCare iMedicWare Reviews

Overall Rating

3.2

37 Review(s)

Rating Distribution

5

star

(11)

4

star

(11)

3

star

(2)

2

star

(2)

1

star

(11)

March 2024

Highly Reccomend

Gloria

Medical Practice

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

Pros

I find patient scheduling more efficient, with quick access to patient information and medical records. Storing old records from other offices is useful, and the software is intuitive. Customizing it for different departments in the office is a great feature.

Cons

I don't have any complaints about iMedicware at this time.

January 2023

Terrible service, awful experience for several years.

Emily

Medical Practice

Ease of use

7

Value for money

4

Customer Support

2

Functionality

8

Pros

Documenting progress notes and the clinical view is very intuitive.

Cons

The service was non-existent. We had billing and software issue tickets pending for over a year without any responses. Issues with software, billing, or practice management were ignored, and financial reports were inaccurate and unusable.

May 2020

Don't go with IMedicWare

Taylor

Medical Practice

Ease of use

7

Value for money

1

Customer Support

1

Functionality

7

Pros

The software itself is good, but the customer support and cloud services are absolutely terrible! The company doesn't care if your Cloud/EMR goes down. In early 2020, my clinic was severely impacted by this issue. The IMW team just brushed it off and didn't want to address the problems. I've been battling them since then and refused to pay for those two months due to breach of contract. It cost me thousands in staff costs and delays. Now they're threatening to cut off all support. You can do better with any other EMR. DON'T CHOOSE IMW!!!

Cons

The customer service and cloud connectivity are both poor. Refer to my previous comments.

View All 37 Reviews