PIMSY EHR

Working to improve

Pros

I found it pretty easy to learn and use, especially with the Forms having checkboxes for ease of use.

Cons

I am finding it not always reliable, and the app is difficult to access.

Pim June 2023

Pros

The customer service has been excellent. I always receive courteous help in a timely manner.

Cons

I wish there was a tutorial or book for how-to questions.

Pimsy means everything for us

Pros

I appreciate how Pimsy can be customized to my needs. The team is very responsive and cares about my work. It's the best and most reliable platform I've used.

Cons

It's not 100% built for some of my non-behavioral health programs.

An Assett to Agency Operations

Pros

I love how customizable Pimsy is. While other systems in the same price range might be a bit more user-friendly, they are highly cookie-cutter in nature and lack the customization options that Pimsy allows. I found that other systems with similar customization features were MUCH higher in cost. These features enable me to run unique reports and gather very specific (and extensive) data for research efforts. I also found the amount of development time included in the startup rates very generous. My staff have no problem navigating the system after the usual learning curve. Pimsy has been a huge time-saver on both the clinical and administrative fronts.

Cons

I feel like Pimsy is on par with competitors and gives the most value for the money. There are very few obstacles that the Pimsy team has not been able to either resolve or identify a workaround for.

Fits the need.

Pros

Very adaptable to our clinical needs. Documents are easily modified. It has helped my staff to get everything organized. Their portal and navigation systems are very easy.

Cons

It rarely freezes due to some glitches.

Best choice for your practice!

Pros

PIMSY keeps our clinical work very organized. Its a great asset to our work because it has a user-friendly database. its scheduling feature is a lifesaver!

Cons

It has to stay connected to the internet or it loses connection.

Affordable options for EHR solution.

Pros

This software is made suitable for mental health providers. It has flexible and personalized features that meet your clinical requirements just as you want. Customer service is highly responsive which makes the customization process effective at an affordable price!

Cons

I rarely get an issue of system freeze but that might be due to overloading.

Very capable system!

Pros

We were looking for a capable yet budget-friendly EHR system and we got PIMSY. It was the best decision because the set-up was extremely easy and transfer of all the documents was trouble-free. Secondly their customer support provides excellent training programs to understand this software with great capabilities.

Cons

No complaint.

A great choice for mental health practices

Pros

PIMSY provides one-stop shopping for everything a mental health practice could need in software. It has an easy-to-use client database (with sections for scanning in documents), can take payments and apply charges to a client's account, and has a scheduling feature. It also offers great customer service from the PIMSY staff. There are plenty of reports available for running everything from balances owed by clients to finding monthly account receivables, and if there are notes not yet started by clinicians.

Cons

It has to be connected to the internet, so if the web connection drops, the software will shut down. This can be difficult when working in inclement weather.

Pimsy review, a user friendly platform with outstanding customer service

Pros

It has been great for my company as we've been able to build custom documents that fit the needs of our clients. I enjoy being able to be a power user, manage all of my employees, and easily assist them when they need help. I like being mobile in the community while using the Pimsy portal. When working with clients, it has increased productivity as employees can easily access the documents they need during sessions or care coordination meetings. The layout of PIMSY has been user-friendly, and employees have been able to navigate the system easily.

Cons

PIMSY freezes quite often, and there have been glitches that development has not yet been able to fix, but they have tried hard to help me. I am on the professional platform, which is nice, but PIMSY continually reminds me that I could have the Platinum, but I just cannot afford it. The portal is hard to navigate, and employees are not always able to capture signatures.