Last Updated Jan 21, 2026

Key Takeaways

Generated from the text of customer reviews

Raintree EMR is a cloud-based EHR solution for therapy and rehabilitation providers. Clinicians and billing staff value its integrated scheduling and documentation. Some users, however, report a dated interface and limited mobile accessibility as drawbacks. Recent updates have enhanced its analytics dashboards and automated revenue cycle management tools.

Our Verdict

Raintree EMR is a dependable choice for rehabilitation and therapy practices seeking unified clinical and billing operations. Its scalability suits high patient volumes and multi-location workflows. Pricing is generally seen as fair, offering long-term value for enterprise-level practices while providing a reasonable entry point for smaller clinics. It is recommended for data-driven, growth-oriented therapy networks.

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Overall Rating

Based on 18 users reviews

3.9

Rating Distribution

Positive

83%

Neutral

11%

Negative

6%

Starting Price
CustomPricing

Raintree Systems Specifications

Appointment Management/Scheduling

e-Prescriptions

Patient Portal

Telemedicine

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What Is Raintree Systems?

Raintree EMR (or Raintree Systems Software) is a leading medical software designed for specialist use in therapeutic clinical settings – specifically in centers dedicated to physical, occupational, speech-language pathology, rehabilitation, pediatric, and behavioral therapy.  

Drawing on over 35 years of field expertise, the platform provides cutting-edge patient scheduling, documentation, reporting, RCM (revenue cycle management), billing, and client engagement tools. It is well-suited for single, small-scale therapy providers as well as large, multi-location rehabilitation facilities. 

What Is Raintree EMR Best For?

Raintree EMR is best used – per its design intent – for automating and streamlining the day-to-day workflow of medical rehab centers engaged in providing targeted, individual, therapy for the entire range of psychosomatic patient disorders. 

The platform helps healthcare practitioners simplify processes, ensure documentation accuracy, and promote collaboration across the care continuum. Unlike alternatives, it features user-friendly dashboards that are adaptable and customized for rehabilitation units. 

Raintree Systems Software also provides encrypted security controls, audits, and sophisticated reporting capabilities. The charting functions, clinical templates, and task management aspects of the interface enable doctors, nurses, and medical support workers to record patient data more efficiently; ‘to a degree better’, per several subscriber testimonies, than what is achievable with other peer utilities. 

How Much Does Raintree Cost?

Raintree EMR pricing comes with monthly/annual custom plans for different therapy/rehabilitation settings. The exact pricing is not disclosed by the vendor, but there is a considerable (subscriber) field consensus on their being cost-competitive. Request a custom Raintree Systems priceestimation today.

Raintree System Integrations  

The vendor supports integrations with the following third-party apps:  

How Does Raintree Systems Software Work?

Raintree EMR works in the cloud, SaaS, and web-based hosting formats.

To access the platform, a healthcare provider will typically need to have a username and password provided by the system administrator. Once they have this information, they can log in to the interface through a web browser or mobile device. 

Access to the system can be restricted based on the user's role and the level of access they have been granted. For example, some users may only have access to view certain parts of a patient's chart, while others may have the ability to make changes or add new information. 

It's important to note that Raintree EMR has to be installed in the healthcare provider's network, and the healthcare provider should have a contract with Raintree for system usage. The system administrators, for their part, are responsible for maintaining the system, adding new users, and managing access levels. 

You can also schedule a free Raintree demo to get a visual walkthrough of the tool's functions.

Who Is Raintree EMR For?  

Raintree EMR software is primarily designed for healthcare providers, such as doctors, nurses, and other clinical staff, to manage and store patients' medical records electronically in rehabilitation/therapy settings.  

It is also generally suitable for:    

  • Hospitals, Clinics, Private practices  
  • Use by Lab Techs, Radiologists, Pharmacists, Front-Office Receptionists  

In addition to several others, the EMR also supports workflows in the following settings:  

How Is Raintree Systems Software Different From Other EMRs?

Some of the features that make Rainforest EMR different from alternative solutions include: 

  • Templates: The platform enables users to create and customize their own templates for patient encounters, which can save time and improve consistency. 
  • Flexible Data Entry: The system allows for both structured and unstructured data entry, and supports multiple languages. 
  • Clinical Decision Support: Raintree EMR provides real-time alerts and reminders for things like drug interactions and lab results. 
  • Collaboration: The software facilitates seamless collaboration between healthcare providers, including the ability to share notes, lab results, and other patient information. 

Raintree Systems Use Cases  

Based on our analysis of user reviews and Raintree’s current capabilities, we have identified key scenarios where this software is a good fit for rehabilitation and therapy practices:  

Multi-Location Clinics Managing Centralized Billing  

Raintree EMR is well-suited for multi-location therapy practices seeking to streamline billing processes. Users have highlighted its integrated billing features, which facilitate centralized revenue cycle management across multiple sites. This integration helps reduce the administrative burden and enhances financial oversight, making it easier for clinic managers to monitor and manage billing activities from a single platform.  

Pediatric Therapy Practices Handling Complex Documentation  

Pediatric therapy providers often deal with intricate documentation requirements. Raintree EMR supports these needs by offering customizable templates and comprehensive charting capabilities. Therapists have reported that the system simplifies the process of documenting evaluations and treatment plans, allowing for more efficient patient care and compliance with regulatory standards.  

Solo Practitioners Seeking User-Friendly EMR Solutions  

Solo practitioners, such as independent physical therapists, find Raintree EMR beneficial due to its user-friendly interface. Users have noted that the software’s intuitive design enables them to manage patient records, schedule appointments, and process billing with ease, even without extensive technical expertise.  

Practices Requiring Integrated Scheduling And Documentation  

Therapy practices that require seamless integration between scheduling and documentation processes benefit from Raintree EMR’s cohesive system. Users have praised the software for its ability to link appointment scheduling directly with patient charts, ensuring that session notes and treatment plans are readily accessible and updated.

Raintree Systems User Sentiments

Most Positive Sentiments

Least Positive Sentiments

Comprehensive Practice Management

Outdated Interface Design

  • 68% were Positive
  • 20% were Negative 
  • 12% were Neutral
  • 12% were Positive
  • 73% were Negative  
  • 15% were Neutral 

Users consistently praise Raintree EMR’s integration of billing, scheduling, and documentation. Multi-location therapy practices report streamlined operations and better oversight. “It’s great having everything from scheduling to billing under one roof — it saves us time and reduces errors.”

 A recurring concern is that Raintree’s interface feels dated. While functional, users note it lacks modern design appeal. “The system works fine, but it looks like it hasn’t been updated in years — the design could use a refresh.”

Customizability & Template Flexibility

Onboarding Complexity

  • 64% were Positive  
  • 18% were Negative 
  • 18% were Neutral   
  • 20% were Positive
  • 65% were Negative  
  • 15% were Neutral

Reviewers value flexible templates tailored to specific therapy needs. Clinicians find it easier to record data efficiently while staying compliant. “I love that I can design templates specific to my clinic’s documentation style — it makes charting faster.”

New users find onboarding challenging due to the system’s depth. Despite efficient functionality, training is often required. “It does everything you need, but it takes weeks to really get comfortable using it.”

User Experience & Interface

Limited Mobile Accessibility
  • 61% were Positive
  • 22% were Negative
  • 17% were Neutral
  • 18% were Positive    
  • 67% were Negative  
  • 15% were Neutral 

Many users describe Raintree EMR’s layout as logical and efficient once familiarized. “Once you know your way around, it’s actually very efficient and easy to use for daily operations.”

Practitioners mention that mobile access is limited compared to desktop version. This hinders flexibility for multi-location therapists. “I wish the mobile version was more capable — it’s hard to update notes when you’re not at your desk.”

Is Raintree EMR Right For You?

There are several factors to consider when determining if Raintree EMR is the right fit for your practice. 

For instance, you might want to check the platform’s compatibility with your existing systems and technology through its amenability toward integrations.

Another factor that might help you decide is the user-friendliness of the software. Look into how intuitive and user-friendly its interface really is, as well as the level of training and support that is provided for the vendor. 

Features and functionality are crucial aspects of scaling any EMR software in practice settings. Consider Raintree EMR on these fronts to see how it would fulfill your practice's needs. 

Alternatively, you could reach out to our friendly customer service team via the helpline number above to learn exactly how Raintree could work for your facility.

To ease your decision, we’ve added a brief subscription pros and cons table below for your consideration.

Still not sure if Raintree EMR is right for you? Get in touch with our customer support team at (661) 384-7070, and it will help you make the best decision.

Raintree Systems Features

Raintree's ABA EMR streamlines daily note-keeping and assists your practice in prioritizing patient connections. In addition, the platform allows you to collect data, summarize sessions, and take notes, all in one place. You can customize behavior intervention programs and log visits in the same system as other referral providers. It also includes a mobile APA data collection app (with offline capability) that syncs automatically with the core EHR.

See How It Works

The system’s automated RCM, billing, and collections tools help you retrieve payments more quickly while improving your revenue and AR (accounts receivable) processes. The feature streamlines claim submissions, automates payer rules, tracks denials, optimizes reimbursements, and enhances financial visibility through real-time analytics dashboards.

See How It Works

The software can help your company reduce AR days, total DSOs (Days Sales Outstanding), and FTE (full-time equivalent) spending by automating task alerts and managing staff productivity metrics. The interactive reporting features include a variety of filters that allow you to sort through claim status codes quickly and assess employee actions for quality assurance. You can also better manage exceptions, denials, underpayments, and patient collections.

See How It Works

You can maximize patient engagement with physical therapy documentation, online registration, self-scheduling, electronic payment options, and automated messaging. In addition, the software’s patient dashboard and self-check-in kiosk proactively engage your rehab clients. The appointment statistics can also help you with patient cancellations, strengthen patient relationships, increase retention, and better manage alternative patient care methods.

See How It Works

The Raintree software also offers patient portals with HIPAA-compliant interfaces. These enable patients to upload all of their medical information, verify their insurance, and complete forms. They can also use the portal to book their own consultations with their healthcare providers.

See How It Works

Pros And Cons of Raintree Systems

Pros

  • Enables quick and efficient medical documentation processing.

  • Offers complete clinical management tools in one platform.

  • Flexible pricing tiers support scalability for all practices.

  • Telehealth feature ensures seamless remote patient care integration.

Cons

  • Editing notes is difficult; changes require full deletion.

  • High Learning Curve: Learning curve for non-technical or new users.

Raintree Systems Reviews

Total 18 reviews

3.9

All reviews are from verified customers

Rating Distribution

5

Stars

28%

4

Stars

56%

3

Stars

6%

2

Stars

6%

1

Stars

6%

Share your experience

CT

Cynthia Thomas

Precise Billing Services, 1-10 employees

More than a year

2.0
September 2025

Not bad software, but administratively appears unorganized

Pros

Fairly efficient software

Cons

Our experience with the company is that administratively, it appeared very unorganized, mostly from their finance team. Our invoices were sometimes incorrect. Also, as I was onboarding, my largest client, they failed to let me know that they had previously made the business decision to discontinue some software features for that medical specialty. I didn't find out until I completed the transfer process. We then had to transfer again to a new software provider. It was very chaotic and put my small company in hardship.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

J

Jessica

Speech, 1-10 employees

Less than 6 months

1.0
January 2025

Worst

Pros

The verification of all Medicaid ins at once , wallet feature for payments

Cons

The whole system needs to be updated from authorizations being properly processed to Needing to update in 4 places once done/ there all several issues with this emr that it was not worth changing from the previous one

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

AS

Aricely S.

Medical Practice, 11-50 employees

Less than a year

5.0
August 2024

Best EMR so far

Pros

It is extremely user-friendly and has all the features we need. Also, it has strong security with encryption, checks to ensure everything is working well, and detailed reporting tools.

Cons

I have no complaints to mention against Raintree.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

Yes. Raintree Systems Software is an electronic medical record (EHR) and practice management solution tailored for use in behavioral/psychotherapy clinics and rehab facilities. The platform offers comprehensive charting capabilities to allow therapists to spend more time treating their patients and less on repetitive system/computer entry work.
Yes. Raintree EMR is offered as a SaaS, cloud/web-based service – accessible with any compatible browser and mobile device.
Richard and Lorraine Welty are both the co-founders/co-owners of Raintree Systems Inc.

Nick Hedges serves as the current CEO of Raintree Systems Inc. – which provides dedicated EMR solutions for rehab facilities and other patient therapy settings.

Yes, Raintree provides API access.

Raintree software supports integrations with Limber Health, Waystar, TriZetto, Availity, Jopari, OccuPro, MedBridge, and Wibbi.

Raintree cost includes custom plans that may depend on the size of the practice, solutions, add-ons, and implementation. You can request a custom Raintree price quote.

Yes, Raintree EMR offers a mobile app.

Raintree offers support primarily in the English language.

The typical users of Raintree EMR are physical therapists, occupational therapists, speech language pathologists, rehab therapists, and pediatricians.

Raintree EMR offers support via phone, email, online ticket, and knowledge base.