Raintree Systems Software

Raintree Systems

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Key Takeaways

Generated from the text of customer reviews

Raintree EMR is a cloud-based EHR solution for therapy and rehabilitation providers. Clinicians and billing staff value its integrated scheduling and documentation. Some users, however, report a dated interface and limited mobile accessibility as drawbacks. Recent updates have enhanced its analytics dashboards and automated revenue cycle management tools.

Our Verdict

Raintree EMR is a dependable choice for rehabilitation and therapy practices seeking unified clinical and billing operations. Its scalability suits high patient volumes and multi-location workflows. Pricing is generally seen as fair, offering long-term value for enterprise-level practices while providing a reasonable entry point for smaller clinics. It is recommended for data-driven, growth-oriented therapy networks.

Raintree Systems Specifications

  • Appointment Management/Scheduling
  • e-Prescriptions
  • Patient Portal
  • Telemedicine

Raintree Systems Features

Applied Behavior Analysis

Raintree's ABA EMR streamlines daily note-keeping and assists your practice in prioritizing patient connections. In addition, the platform allows you to collect data, summarize sessions, and take notes, all in one place. You can customize behavior intervention programs and log visits in the same system as other referral providers. It also includes a mobile APA data collection app (with offline capability) that syncs automatically with the core EHR.

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Revenue Cycle Management (RCM)

The system’s automated RCM, billing, and collections tools help you retrieve payments more quickly while improving your revenue and AR (accounts receivable) processes. The feature streamlines claim submissions, automates payer rules, tracks denials, optimizes reimbursements, and enhances financial visibility through real-time analytics dashboards.

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Business Intelligence And Analytics

The software can help your company reduce AR days, total DSOs (Days Sales Outstanding), and FTE (full-time equivalent) spending by automating task alerts and managing staff productivity metrics. The interactive reporting features include a variety of filters that allow you to sort through claim status codes quickly and assess employee actions for quality assurance. You can also better manage exceptions, denials, underpayments, and patient collections.

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Patient Engagement

You can maximize patient engagement with physical therapy documentation, online registration, self-scheduling, electronic payment options, and automated messaging. In addition, the software’s patient dashboard and self-check-in kiosk proactively engage your rehab clients. The appointment statistics can also help you with patient cancellations, strengthen patient relationships, increase retention, and better manage alternative patient care methods.

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Patient Portals

The Raintree software also offers patient portals with HIPAA-compliant interfaces. These enable patients to upload all of their medical information, verify their insurance, and complete forms. They can also use the portal to book their own consultations with their healthcare providers.

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Pros And Cons of Raintree Systems

Pros

  • Enables quick and efficient medical documentation processing.

  • Offers complete clinical management tools in one platform.

  • Flexible pricing tiers support scalability for all practices.

  • Telehealth feature ensures seamless remote patient care integration.

Cons

  • Editing notes is difficult; changes require full deletion.

  • High Learning Curve: Learning curve for non-technical or new users.

Raintree Systems Pricing

Raintree

What’s included

  • Electronic Medical Records (EMR)

  • Physical Therapy

  • Occupational Therapy

  • Speech-Language Pathology

  • Rehabilitation

  • Pediatric Therapy

  • Applied Behavioral Analysis

  • Revenue Cycle Management (RCM)

  • Telehealth

  • Patient Portal

Disclaimer: The pricing details were last updated on Aug 21, 2026 from the vendor's website. Please contact us for a tailored pricing list.

Raintree Systems Reviews

Total 18 reviews

3.9

All reviews are from verified customers

Rating Distribution

5

Stars

28%

4

Stars

56%

3

Stars

6%

2

Stars

6%

1

Stars

6%

Share your experience

CT

Cynthia Thomas

Healthcare, 1-10 employees

More than a year

2.0
September 2025

Not bad software, but administratively appears unorganized

Pros

Fairly efficient software

Cons

Our experience with the company is that administratively, it appeared very unorganized, mostly from their finance team. Our invoices were sometimes incorrect. Also, as I was onboarding, my largest client, they failed to let me know that they had previously made the business decision to discontinue some software features for that medical specialty. I didn't find out until I completed the transfer process. We then had to transfer again to a new software provider. It was very chaotic and put my small company in hardship.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

J

Jessica

Speech Therapy, 1-10 employees

Less than 6 months

1.0
January 2025

Worst

Pros

The verification of all Medicaid ins at once , wallet feature for payments

Cons

The whole system needs to be updated from authorizations being properly processed to Needing to update in 4 places once done/ there all several issues with this emr that it was not worth changing from the previous one

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

AS

Aricely S.

Healthcare, 11-50 employees

Less than a year

5.0
August 2024

Best EMR so far

Pros

It is extremely user-friendly and has all the features we need. Also, it has strong security with encryption, checks to ensure everything is working well, and detailed reporting tools.

Cons

I have no complaints to mention against Raintree.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

Is Raintree an EMR?

Yes. Raintree Systems Software is an electronic medical record (EHR) and practice management solution tailored for use in behavioral/psychotherapy clinics and rehab facilities. The platform offers comprehensive charting capabilities to allow therapists to spend more time treating their patients and less on repetitive system/computer entry work.

Is Raintree web-based?

Yes. Raintree EMR is offered as a SaaS, cloud/web-based service – accessible with any compatible browser and mobile device.

Who owns Raintree Systems Inc.?

Richard and Lorraine Welty are both the co-founders/co-owners of Raintree Systems Inc.

Who is the CEO of Raintree EMR?

Nick Hedges serves as the current CEO of Raintree Systems Inc. – which provides dedicated EMR solutions for rehab facilities and other patient therapy settings.

Does Raintree offer an API?

Yes, Raintree provides API access.

What other apps does Raintree integrate with?

Raintree software supports integrations with Limber Health, Waystar, TriZetto, Availity, Jopari, OccuPro, MedBridge, and Wibbi.

What type of pricing plans does Raintree Systems offer?

Raintree cost includes custom plans that may depend on the size of the practice, solutions, add-ons, and implementation. You can request a custom Raintree price quote.

Does Raintree support mobile devices?

Yes, Raintree EMR supports mobile devices.

Does Raintree have a mobile app?

Yes, Raintree EMR offers a mobile app.

What languages does Raintree EMR support?

Raintree offers support primarily in the English language.

Who are the typical users of Raintree EMR?

The typical users of Raintree EMR are physical therapists, occupational therapists, speech language pathologists, rehab therapists, and pediatricians.

What level of support does Raintree EMR offer?

Raintree EMR offers support via phone, email, online ticket, and knowledge base.