Last Updated

Key Takeaways

Generated from the text of customer reviews

TheraPlatform is a cloud-based practice management, EHR, and teletherapy solution that is specifically built for mental health professionals, including therapists, psychologists, and counselors. This platform is lauded by multiple users for its responsive customer support and exceptional telehealth capabilities. Having said that, some users mention challenges with mobile access. Recently, the vendor improved platform stability and updated billing workflows for smoother claim processing.

Our Verdict

TheraPlatform proves to be a dependable choice for solo to mid-sized therapy practices that are looking for a tool that combines documentation, billing, and telehealth in one system. Providers managing hybrid or remote patient care can benefit most from this software. While the pricing may seem high for individual users, the software offers strong value to growing practices.

TheraPlatform Specifications

  • e-Prescriptions
  • Laboratory Integration / eLabs
  • Patient Portal
  • Billing & Invoicing / Patient Billing

TheraPlatform Features

Virtual Therapy Sessions

TheraPlatform offers HIPAA-compliant video conferencing that allows therapists to host live virtual sessions with clients. Therapists can utilize features like two-way screen sharing, in-session messaging, and built-in therapy apps to engage clients remotely. This makes it convenient to continue providing care even when in-person visits are not possible.

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Scheduling

The software provides a robust calendar system that allows users to easily view availability, book, and manage appointments. Therapists can customize slots, share their schedules with clients, and even enable self-scheduling. Features like appointment reminders help reduce no-shows. With this intuitive scheduling component, therapists can efficiently organize their day, week, or month.

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Therapy Notes

TheraPlatform systematizes documentation with customizable, flexible note templates. Therapists can choose and modify pre-built templates or design their own from scratch. Notes can be taken in session or from within the client file. Features like progress tracking and note duplication improve productivity. With color-coded calendars, clinicians can customize therapy type, meeting status, service location, and meeting type and adjust colors according to their preference.

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Billing And Invoicing

The practice management tools allow users to create and send invoices, set payment plans, and track payment statuses all in one place. Therapists save valuable time on tedious billing and bookkeeping tasks with this end-to-end billing management system.

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Client Portal

Clients can access a HIPAA-compliant portal from any device to view their profiles, schedules, homework, and more. They can also engage digitally through secure messaging. The portal improves client engagement while empowering them to manage their care. Additionally, it allows patients to share documents with their provider.

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Claims Management

For insurance billing, the software simplifies the claims process with features like claim tracking, automated claim generation, and batch claim submission. It also handles explanations of benefits to help therapists streamline reimbursements and get paid on time.

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Pros And Cons of TheraPlatform

Pros

  • Comprehensive platform for practice management, EHR, billing, and telehealth

  • Automates tasks with customizable templates, scheduling, invoicing, and claims

  • Scalable solution supporting unlimited users for future growth

Cons

  • A bit time-consuming to fully learn the modules and customize settings as per user reviews

  • Data migration can be complex for new users

TheraPlatform Pricing

Basic

Pro

Pro Plus

  • Unlimited Clients

  • Scheduling

  • Documentation

  • Billing

  • Unlimited Telehealth

  • Automated Billing

  • Insurance Billing

  • Telehealth Tools

  • Add-Ons

  • Provider Reports

  • Interactive Therapy Apps

  • Custom domains

  • Outcome measures

Disclaimer: The pricing details were last updated on Aug 21, 2026 from the vendor's website. Please contact us for a tailored pricing list.

TheraPlatform Reviews

Total 37 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

57%

4

Stars

30%

3

Stars

3%

2

Stars

5%

1

Stars

5%

Share your experience

M

Melanie

Healthcare, 1-10 employees

More than a year

5.0
August 2024

If I can do it, you can too!

Pros

I am not a computer or billing expert but this system has transformed the most burdensome parts of my practice into something so easy! Once its set up, scheduling and billing become quick and simple. Whenever I need help, it is readily available and very useful.

Cons

I found some of the setup and reminder features to be more than I needed but I figured out how to disable or reconfigure them.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Evelyn

Healthcare, 1-10 employees

Less than a year

5.0
July 2024

Perfect for my small practice

Pros

I really like how the schedule looks. Adding and deleting information is not hassle anymore. I love that I can send initial client consent and intake forms directly to clients and get their responses back quickly for review. This platform is perfect for my small private practice and the price is right. I'm also thrilled to have access to teletherapy through TheraPlatform.

Cons

Adding my forms to the system was a bit challenging and there is a learning curve as with any new EMR. However, TheraPlatforms customer service team is fantastic at answering questions quickly. They also offer a help option and video tutorials that are always available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Dawn

Healthcare, 1-10 employees

Less than 6 months

5.0
June 2024

I am fully satisfied with this tool

Pros

The tutorials, customer service and on-demand webinars have been very helpful.

Cons

I am frustrated by the inability to delete clients who never became active participants.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

Who are the typical users of TheraPlatform?

Common users include solo practitioners, small private practices, clinics of various sizes and specialized organizations.

What languages does Thera Platform support?

Currently, TheraPlatform supports only English as the interface language.

How much does TheraPlatform cost?

TheraPlatform offers tiered pricing plans. These include Basic at $39/month, Pro at $69/month, and Pro Plus at $79/month. For detailed information about the TheraPlatform price, you can contact us.

What is TheraPlatform EHR best suited for?

TheraPlatform is an excellent choice for mental health providers, mental health practitioners, and private practice. It offers end-to-end practice management software and key features tailored specifically for therapists, speech therapists, occupational therapists and similar specialties.

Can I try it out before committing?

Yes, new users are eligible for a 30-day free trial where they can experience the platform without any obligation. The trial allows users to cancel anytime within the trial period if TheraPlatform does not meet their needs.

Does it support payment collection?

Yes, TheraPlatform seamlessly facilitates payment processing for any private practice. It enables payment collection during and after sessions, along with features like auto-generated invoices and payment reminders. This makes billing and payment management very simple for speech therapy, occupational therapy, and other practices.

Does TheraPlatform offer an API?

No, TheraPlatform does not offer an API.

What level of support does TheraPlatform offer?

TheraPlatform offers responsive customer support through live forms, live demos, and an extensive help center with tutorials and FAQs. Users also get onboarding assistance and training during setup.

Does TheraPlatform have a mobile app?

No, TheraPlatform does not offer a dedicated mobile app.

Is TheraPlatform free?

No, TheraPlatform is not free.