As healthcare regulations evolve rapidly, maintaining compliance puts immense pressure on operations teams. TheWorxHub streamlines documentation through its paperless work order system, inspection module, and customizable reporting dashboard. Explore its seamless collaboration tools that connect stakeholders for real-time visibility into lifesaving maintenance tasks.

TheWorxHub Specifications

Appointment Management/Scheduling

e-Prescriptions

Lab Integrations

Patient Portal

View All Specifications

What Is TheWorxHub?

Overview

TheWorxHub, by Brightly Software (formerly Dude Solutions), is a next-generation, cloud-based computerized maintenance management system (CMMS) that helps hospitals and senior living communities efficiently manage maintenance tasks and operations. As a fully-hosted solution accessible from any device, it allows healthcare teams to seamlessly request, prioritize, and track work initiatives. TheWorxHub combines asset management, compliance, and safety rounding within a single platform.

 What Is TheWorxHub Best For?

TheWorxHub excels at streamlining daily maintenance operations through its intuitive mobile capabilities. Field technicians can input service requests, receive work orders, and capture asset inspections on the go. Managers gain real-time visibility into task status updates to ensure priorities are addressed.

TheWorxHub Pricing

The software offers customized pricing based on the needs of your organization. You can contact us for a customized quote.

TheWorxHub Integrations

Information regarding its integrations is not available.

How Does TheWorxHub Work?

Here’s how to get started with the software after its successful installation:

  • Log in to the software using provided credentials
  • Navigate to the customizable dashboard for quick status updates
  • Set up equipment records by adding assets, their details and warranty information
  • Define locations to logically group assets and aid task assignment
  • Establish vendor profiles to easily record contractors and purchase history
  • Build templates for work orders, parts requests and service reports
  • Configure automatic preventative maintenance schedules
  • Customize dashboard to focus on key metrics relevant for your team
  • Generate test work orders and requests to familiarize with features
The TheWorxHub demo takes you through all of these steps in more detail.

Who Is TheWorxHub For?

The software is suitable for organizations of all sizes and is used across the following healthcare settings:

  • Critical access hospitals
  • Behavioral healthcare facilities
  • Continuing care retirement communities (CCRC)
  • Life plan communities
  • Senior living facilities

It is also used in the following industries and sectors:

  • Education
  • Manufacturing
  • Government
  • Clubs and Associations

Is TheWorxHub Right For You?

Are you tired of inefficient, paper-based maintenance processes holding your healthcare organization back? TheWorxHub could be the solution you need to streamline operations.

It is an ONC-certified and HIPAA-compliant practice management software. It ensures your organization’s data is secure and protected from unauthorized access. Moreover, the software also provides valuable insights into your organization’s performance.

TheWorxHub offers full interoperability as you navigate the new landscape of care, providing critical insight into compliance metrics and trends, productivity, costs, and financial planning. Furthermore, the software is scalable for healthcare practices of all sizes.

Still not sure if it's the right choice for you? Contact us at (661) 384-7070 and let our experienced team assist you in making an informed decision.

TheWorxHub Features

It allows users to create work orders, track the tasks assigned to employees or contractors along with due dates, and monitor completion status from initiation to close out of the task. Managers can view the progress of all outstanding work orders in one place and ensure tasks are being completed on schedule. Technicians can also add notes, photos and fulfill required fields as they finish each work order.

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It offers an integrated preventative maintenance (PM) scheduling module that helps automate routine maintenance checks and reduces equipment failures. The software automatically generates scheduled maintenance work orders based on time or meter-based intervals set for each asset. It also sends reminders so tasks can be fulfilled before breakdowns occur.

how it worksSee How It Works

Users can maintain accurate inventory levels of spare parts and track supplies usage against maintenance records. Inventory items can be assigned to specific locations for organized storage and easy picking during repairs. The module also helps with reordering parts before stock runs out.

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TheWorxHub provides over 100 pre-configured reports and allows users to build customized analytics views to benchmark key performance indicators. Reports offer in-depth details on labor hours, costs, and downtime which aids data-driven decision making. Standard and custom views can also be scheduled for automatic delivery.

how it worksSee How It Works

Pros and Cons of TheWorxHub

Pros

  • User-friendly interface ensures quick adoption and smoother operations
  • Comprehensive feature set that supports all key aspects of maintenance and asset management
  • Offers robust reporting tools for data-driven insights and strategic decision-making
  • Streamlines operational tasks to optimize day-to-day maintenance and operations
  • Responsive customer support

Cons

  • High degree of customizations could require additional consulting fees for complex requirements beyond standard capabilities
  • Cloud-only SaaS model may not suit organizations with strict data sovereignty or privacy regulations
  • Initial learning curve for new users, according to some user reviews

TheWorxHub Reviews

Overall Rating

4.6

5 Review(s)

Rating Distribution

5

star

(4)

4

star

3

star

(1)

2

star

1

star

April 2023

Best CMM system for senior living

Bas

Hospital & Health Care

Ease of use

8

Value for money

9

Customer Support

10

Functionality

8

Pros

The software is easy to use, and my staff rarely experience any problems. The support provided is exceptional.

Cons

Although some glitches may take time to fix, the software functions smoothly considering its extensive capabilities. Additionally, the development team promptly addresses critical glitches that affect daily use of the software.

March 2023

The Dude Solution for you.

Eric

Hospital & Health Care

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

Pros

I like the softwares ability to perform tasks quickly, such as reassigning tickets with just a few clicks after changing a staff member. The feature for generating specific reports based on detailed categorized and subcategorized data is also helpful.

Cons

Unfortunately, if a mistake is made while working on something, it becomes a permanent entry in the cloud-based system. Although it can be deactivated, there is no button to completely delete and start over.

March 2023

A good data base and maintenance work program

Lori

Medical Practice

Ease of use

8

Value for money

6

Customer Support

7

Functionality

8

Pros

I appreciate that the system is user-friendly and can be used to manage various types of records and maintenance data.

Cons

The system has limitations regarding the deletion of old files and may encounter errors. It usually runs slower than expected. Also, historical data may be deleted when tenants are no longer present.

Frequently Asked Questions

TheWorxHub offers 24/7 support via phone, email and online chat. Customer success managers are also available for long-term guidance.