Last Updated
Overview
Turnpoint Software streamlines workflows for home care facilities with automated staff scheduling, NDIS invoicing, and mobile compliance tracking. While reporting depth for non-standard metrics is specialized, its unified dashboard ensures administrative accuracy and staff coordination. It is an ideal solution for home care and disability service providers seeking operational efficiency.
Overall Rating
Based on 1 users reviews
5
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Turnpoint Software Specifications
- Appointment Management / Scheduling
- Billing and Invoicing
- Claims Management
- Patient Demographics
What Is Turnpoint Software?
Turnpoint Software is a specialized care management platform designed to streamline the operations of home care and NDIS organizations. It offers tools like client profile management to centralize information, NDIS invoicing to simplify billing processes, and customized reporting to improve decision-making. These functions help organizations reduce administrative burden, improve billing accuracy, and maintain structured client records.
How Much Does Turnpoint Software Cost?
Turnpoint Software cost starts at $19/user/month (a minimum of $380/month for 20 users) for its Turnpoint Pay module. This base plan includes rostering, client management, care planning, incident tracking, and Medicare import. Further pricing options include:
- Turnpoint Pay: $8 per employee per month.
In addition to the base subscription costs, organizations should account for the following expenses:
- Self-Guided Implementation: $500 (one-time onboarding with setup module, admin training, and go-live support)
- Guided Implementation: Custom pricing depending on deployment size and complexity
- Data Migration: $1,000–$15,000 depending on record volume and legacy systems
- Staff Training: $500–$5,000 based on team size and onboarding requirements
- API And Third-Party Integrations: $2,000–$20,000 depending on integration scope
Disclaimer: The pricing is subject to change.
Turnpoint Software Integrations
The software supports integration with multiple platforms, such as:
Who Is Turnpoint Software For?
Turnpoint Software is ideal for a range of industries, including:
- Home Care Package (HCP)
- Commonwealth Home Support Program (CHSP)
- NDIS
- Allied health providers.
Is Turnpoint Software Right For You?
Managing complex NDIS compliance and fluctuating staff schedules often leads to missed billable hours and administrative burnout. Turnpoint Software addresses these hurdles by automating the claim process and providing real-time visibility into field worker activity. This ensures that documentation is accurate and payments are secured promptly. Specifically tailored for the Australian care sector, it offers localized support for NDIS and aged care standards, making it a reliable choice for regional providers.
Still not sure about Turnpoint Software? Contact our support team at (661) 384-7070 for further guidance.
Turnpoint Software Features
Document Storage
Turnpoint Software provides a centralized repository for sensitive medical and administrative records, ensuring data security and easy retrieval. This feature allows staff to access client history and compliance forms instantly, which significantly reduces the time spent on manual filing.
Customized Reports
The customized reports feature allows users to generate tailored insights based on specific data combinations. This helps organizations track performance, monitor financials, and make informed decisions. It ultimately improves operational efficiency and enables better strategic planning through accurate, relevant reporting.
NDIS Invoicing
This module automates the creation of invoices according to NDIS price guides, minimizing billing errors and delays. By streamlining the claiming process, providers can maintain a healthier cash flow and focus more on delivering care rather than managing complex paperwork.
Client Profile Management
This feature enables organizations to manage comprehensive client profiles in one place, including personal details and service history. It improves care coordination, ensures accurate data access, and allows staff to deliver personalized services, enhancing overall client satisfaction and operational consistency.
ABA File Export
ABA file export functionality allows seamless generation of payment files for banking systems. This streamlines financial transactions by eliminating the need for manual data entry into banking portals, reducing the risk of payment discrepancies, and thus ensuring accurate payroll and vendor payments. It helps organizations maintain healthy cash flow.
Pros And Cons of Turnpoint Software
Pros
Efficient NDIS invoicing and billing workflows
Centralized client information management system
Customizable reporting for operational insights
Cons
Features update often, which overwhelms users
Interface design lacks modern visual elements
Turnpoint Software Reviews
Total 1 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Andreas W.
Hospital & Health Care, N/A employees
“simple rostering and payroll
Pros
Getting appointments set up is very simple and new staff can learn it quickly which makes onboarding much easier. Adding recurring appointments takes hardly any time. The care workers out in the field really value having all the client details they need right at their fingertips and they get notified straight away about any roster changes. They also seem to use the mobile app without any trouble. Communication and the flow of information between office staff, care workers and clients has improved a lot and we're making fewer mistakes because of it. Timesheet processing is incredibly fast and payroll works really well with TurnPay. Submitting claims through Services Australia (My Aged Care), NDIS and DVA is about as simple as it could be which is especially impressive given how complicated Services Australia can be. Reporting and database queries are very flexible. TurnPoint is increasingly becoming a one-stop shop for all the client information we need. Overall, it's simple, user-friendly, the implementation went well and the whole team has been very happy with it.
Cons
No software is ever completely perfect but honestly there's nothing significant coming to mind that feels worth pointing out.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
What other apps does Turnpoint Software integrate with?
It integrates with Xero, KeyPay, NetSuite, and Microsoft Business Central.
Does Turnpoint Software offer an API?
The vendor supports integrations via Open API.
What language does Turnpoint Software support?
Turnpoint Software is primarily available in English.
What types of pricing plans does Turnpoint Software offer?
Turnpoint Software price bundles include Turnpoint Assist ($19/user/month) and Turnpoint Pay ($8/user/month). Request a personalized Turnpoint Software pricing quote for your business.
What level of support does Turnpoint Software offer?
It offers support via call, email, and a knowledge base.
Does Turnpoint Software have a mobile app?
The vendor has not shared information about a mobile app.
Who are the typical users of Turnpoint Software?
Its typical users are home care and NDIS organizations.