ZyDoc
Last Updated
Overview
ZyDoc is an AI-powered dictation platform that converts oral notes into accurate, EHR-ready documentation via a smartphone app with pre-loaded patient lists, eliminating manual data entry. Despite lacking a completion alert, it lets notes enter the EHR without typing or copying, boosting documentation speed and accuracy.
Overall Rating
Based on 9 users reviews
4.9
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
$350
per month
ZyDoc Specifications
- Mobile App
- Customizable Forms
- Patient Demographics
- Appointment Management/Scheduling
ZyDoc Features
Patient Summaries
ZyDoc generates simplified patient summaries directly from a physician's dictation, giving patients an easy-to-understand overview of their visit. These summaries can also be translated, helping practices communicate clearly with patients who may not fully follow clinical language or terminology.
Differential Diagnoses
As part of the documentation process, ZyDoc's AI and expert editors help capture differential diagnoses discussed during a dictation, ensuring the range of conditions a physician considered is accurately reflected in the patient's chart rather than lost in a quick verbal note.
Foreign Language Transcripts & Summaries
ZyDoc provides transcripts and summaries in different languages, allowing practices to document and communicate with non-English-speaking patients without the need for an additional translation step or outside service in their workflow.
SOAP Notes And OP Reports
When doctors dictate SOAP notes and operation reports while on the scene, ZyDoc's specialized language models and human editors transform them into organized, EHR-ready documents that cover both extensive surgical reporting and ordinary visit notes.
PT & IME Reports With E-Signature
ZyDoc generates reports with e-signature functionality for physical therapy and independent medical examination work, providing a valid sign-off trail for these frequently legally significant papers without requiring doctors to manually print, sign, and scan paperwork.
Medical Coding
By guaranteeing that notes are comprehensive and appropriately organized from the beginning, ZyDoc's documentation process promotes correct medical coding, assisting practices in lowering claim denials and maintaining compliance with billing standards related to the recorded visit.
Pros And Cons of ZyDoc
Pros
Fast, accurate turnaround, with dictations returned within 1-2 days and correct on the first pass
Smartphone app with pre-loaded patient lists, cutting out manual entry before dictating
Responsive customer support and a smooth setup process
Cons
Occasional upload issues during high server traffic can interrupt submitting a dictation
No built-in alert (email or text) when a dictation is completed
ZyDoc Reviews
Total 9 reviews
4.9
All reviews are from verified customers
Rating Distribution
5
Stars89%
4
Stars11%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Medical Practice, 11-50 employees
More than a year
“Efficient customer support”
Pros
The customer service has been excellent and the team works very efficiently. Whenever we need assistance, they are there right away and problems are extremely rare.
Cons
Up to this point, we really have not run into any issues with it. We have been using them for well over 10 years and have had no problems.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Mental Health Care, 1-10 employees
More than a year
“Can always count on support”
Pros
Whenever I've run into a problem, the customer support has been outstanding. I can send an email and usually get a reply incredibly fast, often within about an hour. On top of that, they are friendly, open to feedback and willing to adjust things based on my preferences without becoming defensive. The Zydoc system is also very user-friendly which is a huge plus since I'm not very comfortable with technology.
Cons
There have been a few minor bumps here and there but nothing major. At one point, a transcriber wasn't capturing my wording exactly such as typing "Did not" instead of "Didn't." Having to correct those kinds of differences during proofreading could take quite a bit of extra time. After I reported it, Zydoc responded very quickly and fixed the issue and I haven't run into it again since.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Medical Practice, 51-100 employees
More than a year
“Incredible support”
Pros
Using it has been a really positive experience. The platform is very user-friendly and the customer support has been excellent. Whenever I've run into an issue, their team has been quick to help right away. The surgeons don't have any trouble with dictation and the editing workflow is simple and efficient.
Cons
They do occasionally make changes to the format but I'm usually informed ahead of time so it hasn't caused any real issues.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Frequently Asked Questions
What types of pricing plans does ZyDoc offer?
ZyDoc price starts at at approximately $350/month under the Essential provider plan. The other plan is the Advanced clinic, priced at approximately $1800/month. Request a personalized ZyDoc cost now!
Who are the typical users of ZyDoc?
ZyDoc serves a wide range of users in the healthcare industry, such as hospitals, ASCs, anesthesiologists, dermatologists, cardiologists, gynecologists, independent medical examiners, and general surgeons.
What other apps does ZyDoc integrate with?
The vendor offers integration with Epic EMR, Cerner EMR, eClinicalWorks, Meditech EMR, Athenahealth, and Allscripts EMR.
Does ZyDoc offer an API?
Yes, ZyDoc provides API access.
Does ZyDoc have a mobile app?
Yes, ZyDoc offers a mobile app for both Android and iOS devices.
What language does ZyDoc support?
ZyDoc offers support in the English language.
What level of support does ZyDoc offer?
The vendor offers support via phone and online booking sessions.