Last Updated Dec 11, 2025

Key Takeaways

Generated from the text of customer reviews

Epic EMR is a cloud-based electronic health record system used by physicians, clinicians, and administrative staff. It serves large hospital systems, academic medical centers, and multi-specialty clinics. Users consistently note its strong interoperability for sharing patient data across systems. Common concerns include the system slowing down during heavy usage. Recently, Epic launched MyChart Central for unified patient portal access across providers.

Our Verdict

Epic EMR is a reliable option for mid-to-large healthcare organizations and hospital networks. It fits teams that require coordinated workflows and centralized patient records across multiple locations. Pricing can be high for smaller practices but provides long-term value for larger organizations. We recommend Epic for providers prioritizing care continuity and multi-department collaboration.

Get A Firsthand Look At Software
Watch Free Demo

Overall Rating

Based on 252 users reviews

4.4

Rating Distribution

Positive

88%

Neutral

8%

Negative

3%

Starting Price
Custom

Pros And Cons of Epic EMR

Pros

  • Centralized storage and accessibility of patient data and medical history

  • Provides robust patient monitoring features for practice management

  • Meaningful Use certification, ensuring adherence to industry standards

  • Improves patient engagement through the patient portal feature

Cons

  • Requires initial training to navigate the system effectively

  • Users may experience information overload due to extensive patient data across many integrated modules

Frequently Asked Questions

Epic EMR is used by ambulatory care centers, rehab centers, hospice care, and retail clinics. Physicians and oncologists are other healthcare providers who use the software.

No, the software doesn't have an app available. However, you can try out its free demo to learn about how the tool works.

Epic pricing depends on your medical organization’s size and needs. You can request a custom pricing quote tailored to your specific needs.

Epic EHR by Epic Systems supports Danish, Dutch, English, Finnish, and Spanish.

Epic EMR software supports all mobile devices.

The software offers several customer support options, such as chat, email, help desk, and phone.

The software integrates with several third-party applications, including Iguana, MyChart, Avatier Identity Anywhere, Ambara Health, and Artera.

Epic EMR features include revenue cycle management, charting, patient portal, reporting and analytics, and appointment scheduling. As far as EMR systems go, this software offers good value for your money.

Yes, Epic Systems offers mobile apps for both Android and iOS users.

No, the platform does not offer a free version or trial.

Yes, Epic EMR does provide an API.