Epic is a privately held healthcare software company that was founded in 1979. Epic EMR Software meets the requirements of around 25 specialties, including behavioral health, cardiology, dermatology, dental, nephrology, radiology, and occupational health. EpicCare is Epic's electronic medical records (EMR) solution for large medical centers, hospitals, and practices, certified for Meaningful Use Stages 1 and 2.
Epic medical records software helps clinicians streamline their workflows and increase clinical as well as financial efficiency. They can use personalized dashboards, charts, and a Note Writer. For example, EMR allows physicians to make important notes while charting their diagnosis and later merge these notes with the patient's medical records for future reference.
Essential features of Epic EMR include Lab integration, Patient Portal, Billing Capabilities, etc. The EMR is a mobile-ready solution, allowing both doctors and patients to access information on their Apple devices. The company claims that hospitals using its software hold medical records of over 60% of patients in the US and 2.5% of patients across the globe.
Epic EMR has been around for years and employs around 10,000 personnel. Headquartered in Verona, Wisconsin, Epic has ranked in numerous accolades and awards over the years, including winning Best in KLAS top overall software suite category for the past eight years.
Features, Reviews, and Pricing
Epic EMR Features
Population Health: This is one of the critical features of the Epic Care system. Population health means researching what’s better for your patient by looking into a compatible data source. Through this service, Epic coordinates care management across the healthcare ecosystem. It enables practitioners to reduce care gaps using advanced analytics.
This data-centric feature collects data from standard client databases. Also, it gives patients access to well-structured and meaningful healthcare resources. Using this function, practitioners can draft longitudinal care plans for their patients. This process helps drive effective care outcomes by engaging patients. Analyzing claim-based trends is also possible with this feature.
Analytics and Reporting: Next in line is the comprehensive suite of reporting functionalities of Epic EMR. It is a remarkable functionality required by all clinical practices. There is no downside to this reporting module. Instead, it gives clear visibility to practitioners into their clinical operations. By doing this, the system helps physicians understand where they currently stand. Epic Care’s reporting module is accompanied by an AI-driven analytics functionality.
Medical practices can even implement their preferred data analysis models instead of using the augmented decision process. This service alone makes the software a worth-investing option. It breakdowns the performance reports into chunks to filter the key clinical aspects. Firstly, it compiles the entire data into a single warehouse for a user-based experience. Then, it helps set benchmarks and thus accelerates clinical growth.
Telehealth: Smart tools are needed nowadays for handling patients with delicacy. And for providing care service to distant areas and chronic patients this service is a must. Epic offers an intuitive telehealth module for its customers. There’s no flaw in this robust virtual care module. Physicians can leverage this solution for availing of an extensive range of services. More importantly, it acts as a doorstep towards achieving scalability.
The unique telemedicine service by Epic Care is known for enhancing clinical credibility. It is not just about video conversations. There’s much more to that. It covers patient monitoring, meaning it provides remote care coverage. Then it offers referrals and interpretation services in form of summaries of past patient records. Lastly, this intuitive software after-care services include financial consulting, follow-ups, and staff counseling.
Managed Care: Last on our list is care management. It seems like a simple process but it's the most complicated of all clinical processes. Care management services are to be dealt with with utmost care. What lies under this feature aspect is identifying patients susceptible to risks. It helps close the gaps in care facilities. Adding to it, it gives practitioners a heads up to cover the services patients may need in the future. This helps in coordinating the care delivery process.
Managed care also includes aspects such as utilization management and customer relationship management. Both of them help create a stress-free environment for staff and patients. As a result, it strengthens the bonds between all the potential parties dealing with healthcare facilities. For better treatment and care, Epic focuses on processes like insurance eligibility. It also offers portals for the medical practice staff and physicians. And this helps in delivering managed care with visible information.
Reviews
For getting valuable information about Epic EHR software vendors, it is imperative to go through its reviews. From what we gathered this software is supported by a positive outlook from its clients. Users refer to it as a low-cost solution. The software is a feature-rich option for all medical practices. It effortlessly deals with billing and other administrative processes. The is a user-friendly, data-driven, and easy-to-use EMR solution. Overall, the system is supported by an excellent user satisfaction rate.
Price
The EMR cost is self-hosted - starts as low as $1,200 and can top $500,000 for large clinics and hospitals. This EHR software can also be bought at an upfront price of about $1200 to $500,000 or more. To get an estimate of what Epic EMR system might cost, your healthcare organization requests pricing by clicking on the price button.
Free trial
No, However, you can easily schedule an Epic EMR demo by requesting the vendor.
CEHRT
2015
USP
Epic electronic health record software does an exceptional job helping its providers participate in government regulatory programs. For example, more physicians have attested the Meaningful Use Stage 2 than users of any other system. In addition, it is easy to share charts across the care continuum with Epic, irrespective of which EHR other people use.
Awards
Epic Systems was voted the top overall software suite in 2018 Best in KLAS awards; the company has won this award eight years in a row.
Technical Specifications
EpicCare has a server-based and a cloud-based application. It is a native window-based system. To run it on mac, you must install third-party software.
For more details, check the epic EMR demo.
EpicCare EMR Software Features

EMR/EHR

e-Prescribing

Patient Portal

Compliance Tracking

Practice Management Software

Patient Demographics

Lab Integration

Employee Management

Appointment Scheduling

Voice Recognition

Mobile App

Telemedicine Software

Appointment Reminders

Reporting and Analytics

Medical Billing Service
Deployment and Support

Cloud

Saas

Web based

Windows

Mac

Android

iOS

iPad


Chat

Phone call
PROS
- Medication Management: The e-prescribe feature helps you send prescriptions seamlessly.
- Training: Training is easier as compared to its alternatives.
CONS
- Customer support: Customer service is not very receptive to user-friendly changes that are requested.
- Expensive: The software is not affordable for small and medium-size practices.