Last Updated
Overview
SmartMoving is a strong all-in-one CRM and operations software designed for moving companies. It improves workflow efficiency, manages leads, and boosts profits by addressing industry challenges. While it may take some time to learn, it keeps everything in one place, making it simpler to manage your business.
Overall Rating
Based on 13 users reviews
4.8
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
SmartMoving Specifications
- Route Optimization
- Reporting & Analytics
- Expense Tracking
- Driver Management
What Is SmartMoving?
SmartMoving is built to revolutionize the way moving companies work. By automating sales, generating accurate estimates, and streamlining operations, it helps you focus on growing your business. It has tools for customer management, payments, storage, and real-time reporting that make it easier for businesses to keep track of daily operations. SmartMoving helps you stay organized without using multiple tools, enhances customer experience, and boosts profitability.
SmartMoving Pricing
SmartMoving offers the following pricing plans:
- Essential: $299/month
- Growth: $399/month
Disclaimer: The pricing has been sourced from third-party websites and is subject to change.
SmartMoving Integrations
The software supports integration with multiple systems and platforms, such as:
- QuickBooks
- RingCentral Contact Center
- Mailchimp Software
- Google Calendar
Who Is SmartMoving For?
SmartMoving software is ideal for moving companies of all sizes, including:
- Local movers
- Long-distance movers
- Intrastate and interstate movers
- Multi-location moving companies
Is SmartMoving Right For You?
If you run a moving company and need an efficient way to manage jobs, customers, and finances, SmartMoving could be the perfect solution. It is designed to help movers increase their operational efficiency, free up time from routine manual tasks and focus primarily on enhancing customer satisfaction.
Still doubtful if SmartMoving is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
SmartMoving Features
Sales Tools
With SmartMoving Sales Tools, you can easily track leads, follow up automatically, and close more deals. It allows you to stay in touch with customers without additional effort using its customizable email and text templates. This is made simpler with the help of its built-in sales scripts that guide conversations with leads.
Estimate Generation
Get accurate estimates with SmartMoving. It helps you generate mobile-friendly estimates, get e-signatures fast, and automate pricing depending on job details. With digital forms and contracts, the whole process becomes smoother, and configurable pre-move inventories ensure customers get clear, upfront quotes. Convert leads to bookings with fast, professional estimates.
Operations Management
Managing moving jobs doesn't have to be a hassle anymore. Whether handling local or long-distance moves, the software keeps track of crew schedules, truck availability, and dispatching. It updates workers in real time with its crew app integration, and its drag-and-drop calendar makes scheduling simpler. Stay organized and avoid delays with SmartMoving.
Customer Experience
Keep your customers happy by offering them all the support and updates they need. SmartMoving has a ticketing system for handling inquiries, automated surveys for collecting feedback, and review request automation to improve online ratings. Its self-service portal eliminates the need for manual follow-ups by allowing customers to track their moves.
Accounting And Payment Processing
No need to waste hours on paperwork and manual tracking when SmartMoving does the job in minutes. SmartMoving has made accounting faster and smoother with online payments, QuickBooks integration, and automated invoicing. From tracking account balances and payroll hours to gaining insights into overall profitability, this platform ensures you have a record of it all.
Pros And Cons of SmartMoving
Pros
It is easy to use for new users
Offers great customer service and quick responses
Offers extensive customization options
Simplifies scheduling, dispatching, storage, and accounting
Cons
Frequent updates require users to relearn features
Some reports may lack accuracy
Profit and sales stats are not detailed enough
SmartMoving Reviews
Total 13 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars77%
4
Stars23%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Transportation/Trucking/Railroad, 11-50 employees
More than a year
“Great balance of service & growth”
Pros
What I really like about SmartMoving is that they're always working to make it better. They actually listen to what their customers want and need, which makes a huge difference. You can tell they care about improving the experience based on real feedback.
Cons
I really wish there was more built-in on the accounting side. It would be so nice to have everything in one place instead of having to integrate with outside systems. It's not a dealbreaker but it would definitely make things smoother.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Package/Freight Delivery, 1-10 employees
More than a year
“Easy to implement”
Pros
The thing I like most about this product is how smooth the implementation process was. It didn't feel like a struggle to get started, which made it so much easier to get our team on board.
Cons
There are definitely things I don't love, but to be fair, It is always getting better. They keep improving it, so even if something's annoying now, it might be fixed soon.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Transportation/Trucking/Railroad, 11-50 employees
More than a year
“User-friendly solution”
Pros
We're big fans of how user-friendly it is. When I first started checking out CRMs, I kept telling people SmartMoving felt like the "Apple" of the moving industry, super clean, simple and easy for both the team and our customers to understand. One of my personal favorite parts is how easy the inventory tool is to use during on-site estimates. That's been a major plus for us.
Cons
The reports could use more flexibility and consistency. Some of them let you filter certain data points, while others don't have that option. They are working on it though and it's been getting better with updates.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Frequently Asked Questions
What types of pricing plans does SmartMoving offer?
SmartMoving offers the Essential plan at $299/month and the Growth plan at $399/month, allowing you to choose a plan that fits your business needs and budget. Users can request a detailed SmartMoving cost analysis.
Does SmartMoving have a mobile app?
Yes, it has an integrated crew app.
Does SmartMoving offer an API?
Yes, it offers a standard API.
What language does SmartMoving support?
It supports English.
What other apps does SmartMoving integrate with?
SmartMoving integrates with various platforms to streamline operations, including RingCentral Contact Center, Google Calendar, Mailchimp, and QuickBooks.
What level of support does SmartMoving offer?
It offers live representative support, a knowledge base, phone support, and chat support.
Who are the typical users of SmartMoving?
Moving companies of all sizes.