SmartMoving

SmartMoving

13 Review(s)

Overview

SmartMoving is a strong all-in-one CRM and operations software designed for moving companies. It improves workflow efficiency, manages leads, and boosts profits by addressing industry challenges. While it may take some time to learn, it keeps everything in one place, making it simpler to manage your business.

Overall Rating

Based on 13 users reviews

4.8

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

SmartMoving Specifications

Route Optimization

Reporting & Analytics

Expense Tracking

Driver Management

What Is SmartMoving?

SmartMoving is built to revolutionize the way moving companies work. By automating sales, generating accurate estimates, and streamlining operations, it helps you focus on growing your business. It has tools for customer management, payments, storage, and real-time reporting that make it easier for businesses to keep track of daily operations. SmartMoving helps you stay organized without using multiple tools, enhances customer experience, and boosts profitability.

SmartMoving Pricing 

SmartMoving offers the following pricing plans:

  • Essential: $299/month
  • Growth: $399/month

Disclaimer: The pricing has been sourced from third-party websites and is subject to change.

SmartMoving Integrations

The software supports integration with multiple systems and platforms, such as:

Watch the SmartMoving demo to learn more about its integration arrangements.

Who Is SmartMoving For?

SmartMoving software is ideal for moving companies of all sizes, including:

  • Local movers
  • Long-distance movers
  • Intrastate and interstate movers
  • Multi-location moving companies

Is SmartMoving Right For You?

If you run a moving company and need an efficient way to manage jobs, customers, and finances, SmartMoving could be the perfect solution. It is designed to help movers increase their operational efficiency, free up time from routine manual tasks and focus primarily on enhancing customer satisfaction.

Still doubtful if SmartMoving is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.

SmartMoving Features

With SmartMoving Sales Tools, you can easily track leads, follow up automatically, and close more deals. It allows you to stay in touch with customers without additional effort using its customizable email and text templates. This is made simpler with the help of its built-in sales scripts that guide conversations with leads.

See How It Works

Get accurate estimates with SmartMoving. It helps you generate mobile-friendly estimates, get e-signatures fast, and automate pricing depending on job details. With digital forms and contracts, the whole process becomes smoother, and configurable pre-move inventories ensure customers get clear, upfront quotes. Convert leads to bookings with fast, professional estimates.

See How It Works

Managing moving jobs doesn't have to be a hassle anymore. Whether handling local or long-distance moves, the software keeps track of crew schedules, truck availability, and dispatching. It updates workers in real time with its crew app integration, and its drag-and-drop calendar makes scheduling simpler. Stay organized and avoid delays with SmartMoving.

See How It Works

Keep your customers happy by offering them all the support and updates they need. SmartMoving has a ticketing system for handling inquiries, automated surveys for collecting feedback, and review request automation to improve online ratings. Its self-service portal eliminates the need for manual follow-ups by allowing customers to track their moves.

See How It Works

No need to waste hours on paperwork and manual tracking when SmartMoving does the job in minutes. SmartMoving has made accounting faster and smoother with online payments, QuickBooks integration, and automated invoicing. From tracking account balances and payroll hours to gaining insights into overall profitability, this platform ensures you have a record of it all.

See How It Works

Pros And Cons of SmartMoving

Pros

  • It is easy to use for new users

  • Offers great customer service and quick responses

  • Offers extensive customization options

  • Simplifies scheduling, dispatching, storage, and accounting

Cons

  • Frequent updates require users to relearn features

  • Some reports may lack accuracy

  • Profit and sales stats are not detailed enough

SmartMoving Reviews

Total 13 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

77%

4

Stars

23%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

L

Lauren

Transportation/Trucking/Railroad, 11-50 employees

More than a year

5.0
April 2025

Great balance of service & growth

Pros

What I really like about SmartMoving is that they're always working to make it better. They actually listen to what their customers want and need, which makes a huge difference. You can tell they care about improving the experience based on real feedback.

Cons

I really wish there was more built-in on the accounting side. It would be so nice to have everything in one place instead of having to integrate with outside systems. It's not a dealbreaker but it would definitely make things smoother.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

K

Kory

Package/Freight Delivery, 1-10 employees

More than a year

5.0
March 2025

Easy to implement

Pros

The thing I like most about this product is how smooth the implementation process was. It didn't feel like a struggle to get started, which made it so much easier to get our team on board.

Cons

There are definitely things I don't love, but to be fair, It is always getting better. They keep improving it, so even if something's annoying now, it might be fixed soon.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

E

Ethan

Transportation/Trucking/Railroad, 11-50 employees

More than a year

5.0
March 2025

User-friendly solution

Pros

We're big fans of how user-friendly it is. When I first started checking out CRMs, I kept telling people SmartMoving felt like the "Apple" of the moving industry, super clean, simple and easy for both the team and our customers to understand. One of my personal favorite parts is how easy the inventory tool is to use during on-site estimates. That's been a major plus for us.

Cons

The reports could use more flexibility and consistency. Some of them let you filter certain data points, while others don't have that option. They are working on it though and it's been getting better with updates.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

Frequently Asked Questions

SmartMoving offers the Essential plan at $299/month and the Growth plan at $399/month, allowing you to choose a plan that fits your business needs and budget. Users can request a detailed SmartMoving cost analysis.

Yes, it has an integrated crew app.

Yes, it offers a standard API.

It supports English.

SmartMoving integrates with various platforms to streamline operations, including RingCentral Contact Center, Google Calendar, Mailchimp, and QuickBooks.

It offers live representative support, a knowledge base, phone support, and chat support.

Moving companies of all sizes.