Last Updated Oct 22, 2025

Key Takeaways

Insights from verified Software Finder Reviews from the past 9 years

Intergy EHR stands out for its flexibility, scalable infrastructure, and robust billing and reporting tools. It supports multi-site coordination, customized workflows, and population health tracking. However, some users find its interface dated and support inconsistent, indicating a learning curve before achieving smooth operational efficiency. Recent updates focus on enhancing efficiency and ensuring secure data exchange through CommonWell’s layered security.

Our Verdict

Intergy EHR is a solid fit for mid-sized or expanding practices seeking an all-in-one clinical and financial solution. Its comprehensive functionality supports efficient workflows, coordinated care, and better financial oversight across multiple sites. While usability improvements are needed, its depth and scalability make it a dependable long-term choice for complex practices.

Overall Rating

Based on 90 users reviews

4

Rating Distribution

Positive

81%

Neutral

11%

Negative

8%

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Starting Price

Intergy EHR Specifications

Appointment Management/Scheduling

e-Prescriptions

Lab Integration

Patient Portal

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What is Greenway Health Intergy EHR?

Intergy EHR software by Greenway Health is a comprehensive Electronic Health Record (EHR) and Practice Management (PM) system designed to streamline healthcare practices and promote value-based care. It provides clinicians with access to the right information, insights, and features necessary for patient-centered care that improves efficiency while remaining user-friendly.

Intergy not only integrates with the CommonWell Health Alliance for data exchange but also provides medical practices with powerful tools such as patient records and financial management, billing services, and more.

To guarantee users' safety, Greenway Health has put in place an extensive security network to protect your critical information from hackers or other malicious actors.

What Is Intergy EHR best for?

Intergy EHR is best used for treating and tracking chronic conditions, gathering meaningful use information, invigorating patient involvement, and providing superior care collaboration. It offers ambulatory practices an economical way to run their operations while guaranteeing excellent quality healthcare services for the ailing. Its chronic disease management is supported by population health analytics, customizable care plans, and real-time health reminders that help providers monitor patient progress and close care gaps effectively.

How Much Does Intergy EHR Cost? 

The cost of Intergy EHR varies depending on your practice’s size, specialty, and deployment preferences. Greenway Health offers flexible pricing models, including both hosted (cloud-based) and licensed (on-premise) options. They offer custom pricing, with the hosted bundle typically following a per-provider, per-month subscription model that covers EHR, practice management, patient engagement, and analytics tools. Additional costs may apply for implementation, training, and support services.  

To get the most accurate estimate tailored to your organization’s requirements and budget, reach out to us today for a customized Intergy EHR pricing quote.

Intergy EHR Integrations 

Intergy EHR integrates with numerous third-party applications to streamline patient care. Some of these include:  

How does Intergy work?

Intergy EHR works/functions as a cloud-based electronic health record and practice management system designed to help ambulatory setups of all sizes. It is built on the Microsoft .NET framework, which allows for easy integration with other applications and systems. Clinicians can use the following steps to get started with Intergy EHR:

  • Choose between cloud-hosted or on-premises deployment based on your practice’s size, specialty, and workflow needs
  • Complete licensing and setup with Greenway Health to enable modules for scheduling, charting, billing, and analytics
  • Configure documentation templates, encounter forms, and order sets tailored to your clinical workflows
  • Integrate Intergy with labs, pharmacies, imaging centers, billing systems, and health information exchanges for seamless data sharing
  • Begin using Intergy for patient scheduling, e-prescribing, charting, billing, and reporting through its intuitive interface
  • Track performance using Practice Analytics to monitor financial and clinical KPIs
Get in touch with us today to schedule an Intergy EHR demo!

Who is Intergy For?

Greenway Intergy’s primary users include:

  • Medical practitioners
  • Administrative staff
  • Billing specialists
  • Healthcare IT professionals
  • Ambulatory practices
  • Family practices
  • ‘On Premise’ medical practice setups
  • ‘Value Based Care’ arrangements 

Intergy EHR Use Cases 

Drawing from user reviews and the platform’s functional capabilities, we’ve identified several real-world settings where Intergy EHR delivers strong value to healthcare providers: 

Multi-Provider Practices Managing Centralized Patient Data 

Intergy EHR is well-suited for multi-physician clinics or group practices that need a shared patient database across departments. Its integrated charting and scheduling tools allow providers to maintain synchronized data, reducing duplication and improving continuity of care across specialties. 

Clinics Prioritizing Billing Accuracy And Financial Oversight 

In high-volume clinics where billing is managed internally, inconsistent charge posting and payer rejections can delay reimbursement. Intergy’s billing and claims management modules help reduce posting errors, improve reimbursement tracking, and support robust financial reporting, making it ideal for revenue-driven practices with in-house billing teams. 

Organizations Needing Customizable Templates And Workflow Flexibility 

Intergy’s configurable templates and workflows make it a good choice for practices with unique documentation styles or multi-specialty needs. Clinics can adapt visit templates, encounter notes, and data fields to match provider preferences, improving speed and compliance in daily charting. 

Mid-Sized Practices Expanding Across Multiple Locations 

For growing healthcare groups with more than one site, Intergy’s cloud-enabled coordination and centralized scheduling ensure consistent workflows across locations. Administrators can manage multiple calendars, provider schedules, and reporting dashboards from one system, minimizing fragmentation during expansion. 

Clinics Requiring Population Health And Quality Reporting 

Intergy supports practices participating in value-based care and quality programs (such as MIPS). Its built-in analytics and reporting tools allow administrators to track performance metrics, patient outcomes, and compliance data - all from within the same EHR interface, helping practices meet regulatory requirements efficiently. 

Intergy EHR User Sentiments 

Most Positive Sentiments 

Least Positive Sentiments 

Effortless Patient Management Workflow Complexity & Extra Clicks 
  • 45% were Positive 
  • 15% were Negative 
  • 40% were Neutral/Mixed 

The ability to consolidate patient-related information is frequently praised. 

A user said: “Easy to schedule patients and access demographics.”  

  • 10% were Positive 
  • 40% were Negative 
  • 50% were Neutral/Mixed 

Several users complain that certain workflows require extra steps or clicks, especially complex tasks or edits. This can slow down operation, particularly for less experienced staff. A user said, 'Had to click numerous times to get one single thing done.' 

Customization & Configurable Forms / Templates Support & Training / Onboarding Issues 
  • 40% were Positive 
  • 20% were Negative 
  • 40% were Neutral/Mixed 

Reviewers value having editable forms and the ability to build custom documentation that fits their practice’s workflows. While some base templates are robust, others say it takes effort to tailor them properly. 

  • 15% were Positive 
  • 45% were Negative 
  • 40% were Neutral/Mixed 

Users report mixed experiences with support; some feel that training resources are outdated, or that support is unresponsive at times. Implementation or go-live is often cited as rough. 

A user shared: “Training videos are almost all out of date.” 

Billing / Financial Features & Reporting Performance Lag & Document Management Issues 
  • 35% were Positive 
  • 25% were Negative 
  • 40% were Neutral/Mixed 

Many users like that Intergy supports claims submission, AR tracking, charge posting, and financial activity reversal. The reporting tools are helpful for many basic finance operations. 

  • 10% were Positive 
  • 50% were Negative 
  • 40% were Neutral/Mixed 

Users frequent mentioned slower system function following updates, trouble accessing or merging scanned charts/documents, and issues around document-merging or report pulling. These negatively impact workflow continuity. 

Is Intergy Right For You?

If you’re an ambulatory care provider looking for a comprehensive EHR and practice management solution, Intergy is worth considering. The platform offers a user-friendly, specialty-focused interface that strengthens the patient-provider connection and streamlines clinical workflows.

It enables providers to manage chronic conditions effectively, capture payer incentives, and remain compliant with healthcare regulations. With its consolidated functionality and adaptable tools, Intergy helps practices operate more efficiently while supporting sustainable and profitable growth. Additionally, Intergy is designed to scale with your practice and maintain robust security standards like HIPAA, FHIR, and HL7 to protect patient data.

Need help deciding if Intergy EHR is right for you? Contact us at (661) 384-7070 for tailored assistance. 

Intergy EHR Features

This provision makes it effortless for users to electronically capture and securely store patient data. Moreover, evidence-based clinical content such as medication lists, lab results, and more can be easily accessed.

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Intergy equips users with the ability to monitor chronic conditions and patient progress over time, creating reports that can be used for population health management.

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By leveraging the patient portal, individuals can easily access their medical records online in a secure manner, request appointments, pay bills with ease and promptly communicate with healthcare providers.

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Intergy EHR offers an array of practice management tools to assist users in managing billing, scheduling appointments, and tracking payments. Plus, reports on financial performance are easily generated for a comprehensive understanding of how the business is performing.

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The program’s customizable templates make it a breeze to generate notes and other documents quickly with just one click. This eliminates the time-consuming chore of manual data entry, offering you significant savings.

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Pros And Cons of Intergy EHR

Pros

  • Integrated EHR and practice management solution

  • Customizable templates tailored to different specialties

  • Mobile access allows easy documentation

Cons

  • Full functionality may require reliable internet connection

  • May require training for some features

  • Additional add-ons may require separate purchases

Intergy EHR Pricing

Features

eye

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What's Included

  • EMR Software (Specialized/All Purpose)

  • Revenue Cycle Management (RCM)

  • Care Coordination Services

  • Patient Messaging

  • Interoperability

  • Greenway Telehealth

  • Insurance Claims/Insurance Eligibility/Claim Rejections Management

  • EHR and Practice Management’ Solutions

  • Patient Engagement (via Patients Portal)

  • Cloud-based Ambulatory Platform

Disclaimer: The pricing details were last updated on Sep 24, 2025 from the vendor's website. Please contact us for a tailored pricing list.

Intergy EHR Reviews

Total 90 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

40%

4

Stars

41%

3

Stars

8%

2

Stars

3%

1

Stars

8%

Share your experience

R

rose

Medical Practice, 51-100 employees

More than a year

5.0
March 2024

User-friendly and frequent updates make it great

Pros

The forms are detailed and simple to navigate. I also like that they are frequently updated to meet the essential needs of vendors.

Cons

I have to go through many steps to complete all sections in order to see them recorded.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

S

Shandi

Medical Practice, 11-50 employees

More than a year

4.0
July 2023

If you are looking for perfection, then let me tell you it does not exist

Pros

I have been using Greenway Intergy for about four years, having previously used another Greenway EHR system for a few years before switching to Intergy. The support team is generally knowledgeable about issues, and if they can't resolve a problem, they escalate it to a higher-level team. Over the past three to four years, Greenway has significantly improved their efforts to enhance the product. They created a program that allowed end users to contribute to feature enhancements within the system. We had the chance to provide feedback on what we liked, disliked, and how we thought the system could improve. This program was exceptionally well-planned and actively met several times a month for about two years. Its probably the best thing Greenway has done. Although forms are a part of the charting process, I am personally not a fan of most of the provided forms. However, the great thing about Intergy is that you can create your own forms to meet your practices specific needs. They also offer a wide variety of forms that would likely meet the needs of other practices. Intergy comes with many features.

Cons

Our implementation experience was one of the worst we have had. We were using Greenway’s Success EHS, but since Greenway discontinued it we had no choice but to switch to Intergy. On Go-Live day, things were such a mess that we had to go back to using paper chart notes for almost two weeks. I did say any practice using Intergy will need a "super user" because some workflows are tricky for the average user. Plus, we had to come up with our own training plan for new employees because most of the training videos are outdated. The billing process also needs a serious overhaul.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

CP

Camille P.

Evergreen Hospitals and Clinics – CA, 11-50 employees

4.0
February 2023

Reliable but not faultless

Pros

When I finally signed up to Intergy (after having rejected the subscription a couple of months ago) I was told that I'd be in for an ‘improved physician practice product’. And I'm happy to say the vendor has delivered! For me, the winning perk of the plan is that it automates tasks smoothly, so I can focus narrowly on attending to our clients.

Cons

I feel like some of the tutorial website pages and site functions need a revamp because they are quite confusing and do not make sense especially if you are new to the EHR game.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

Frequently Asked Questions

Yes. The official Greenway Health portal lists these resources in detail.

Greenway EHR offers these user help options: FAQs, chat, and phone support.

Typical Integry EMR users include: medical practitioners, administrative staff, billing specialists, healthcare IT professionals, ambulatory practices, family practices, ‘On Premise’ medical practice setups, and ‘Value Based Care’ arrangements. This list, however, is not exhaustive.

Intergy EHR primarily supports English.

Yes, Intergy offers a mobile app that you can download from the app store. It allows providers to manage schedules, view patient information, and document care on the go.

Intergy EHR follows a quote-based pricing model tailored to each practice’s size and requirements. Reach out to us for a customized Intergy EHR pricing quote!

No, Intergy EHR is a paid software solution.

Intergy integrates with various third-party applications, including labs, imaging systems, billing solutions, and health information exchanges.

Yes, Integry EHR provides API access for interoperability and custom integrations with external healthcare systems.

Yes, Intergy EHR can handle the entire practice workflow, including collections, instructions, and linking patient information. It supports specialties such as cardiology and pediatrics, allows marking favorites, checking problems, and offers customizable views on blue background or charcoal background screens.

Absolutely. Intergy EHR lets you create links for quick navigation, add instructions for clinical and administrative staff, manage collections efficiently, and track patient problems. You can also highlight favorites and use features optimized for blue background or charcoal background interfaces.

Not sure if Intergy EHR is the right fit?