Last Updated Dec 31, 2025
Overview
Overall Rating
Based on 11 users reviews
2.5
Rating Distribution
Positive
45%
Neutral
0%
Negative
55%
Pros And Cons of healow
Pros
Provides a comprehensive suite of patient engagement solutions
Automates appointment booking and payments collection processes
Facilitates patient education and feedback collection
Integrations improve data exchange with other systems
Patient portal enables better patient engagement and online payments collection
Cons
Initial learning curve for new users
Customer support response times may vary
Limited customization options for specialized workflows
Frequently Asked Questions
The healow app is designed to improve patient engagement. It may improve communication by enhancing communications between patients and their healthcare providers and by streamlining access to medical records.
Yes, healow Telehealth Solutions is just part of the comprehensive healthcare IT solutions available from eClinicalWorks.
The healow app can also be used on a computer with a webcam and microphone.
You can set up the Heal smartphone app in four easy steps!
- Download the healow app from App Store (iPhone) or Google Play (Android Phone).
- Identify yourself by entering your first name, last name, and date of birth.
- Find your practice by entering a practice code.
- Set up your PIN to securely access your health records.
Watch a demo or contact the support team to know how the healow patient portal is set up.