Last Updated
Overview
Firstup centralizes corporate communication into one intelligent, measurable system. It might feel feature-rich for organizations with simple needs, but for larger companies seeking consistent, targeted engagement across every channel, it’s a game changer. Put simply, it makes keeping everyone informed—and connected—easier than you might think.
Overall Rating
Based on 20 users reviews
4
Rating Distribution
Positive
75%
Neutral
25%
Negative
0%
Starting Price
Custom
Firstup Specifications
- Employee Engagement
- Alerts/Notifications
- Mobile App
- Employee Information Management
What Is Firstup?
Firstup is an intelligent communication platform designed to help enterprises connect with their entire workforce. It specializes in reaching every employee, including those who are deskless or remote, through personalized, multichannel messaging.
With powerful features like content orchestration and detailed analytics, Firstup enables organizations to automate their communication workflows, measure engagement, and ensure that critical information reaches the right people at the right time. This helps businesses boost productivity and improve the overall employee experience
Firstup Pricing
The vendor offers three specific Firstup pricing plans, with custom pricing, these are:
- Essential
- Professional
- Premier
Firstup Integrations
The software supports integration with multiple systems and platforms, such as:
- Workday HCM
- Salesforce
- ADP GlobalView Payroll
- G-Suite
- Oracle
Who Is Firstup For?
Firstup is ideal for a wide range of industries and sectors, including:
- Manufacturing
- Retail
- Hospitality
- Healthcare
Is Firstup Right For You?
Firstup is an excellent choice for large enterprises struggling to connect a dispersed and diverse workforce. Its standout capability is its powerful orchestration engine combined with true omnichannel delivery, which solves the challenge of reaching deskless workers who lack regular access to corporate email or intranets.
If your goal is to move beyond basic email blasts to a more strategic, measurable, and engaging communication ecosystem, this platform is built for you.
Still doubtful if Firstup is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Firstup Features
Intelligent Orchestration
Automate and optimize your communication strategy with an AI-powered engine. This feature allows you to build workflows that deliver personalized content to different employee segments across various channels, ensuring maximum relevance and impact with less manual effort.
Omnichannel Delivery
Reach every employee on the channels they prefer, whether it's via mobile app, email, intranet, or digital signage. This ensures your messages cut through the noise and effectively connect with your entire workforce, including deskless and remote staff.
Employee Profiles
Create dynamic employee groups based on role, location, department, or any other attribute from your HRIS, based on employee profiles. This powerful segmentation enables you to deliver highly targeted and relevant communications that resonate with specific teams and individuals.
Workforce Analytics
Gain deep insights into your communication performance with a robust analytics dashboard. Track metrics like reach, engagement, and content effectiveness to understand what works, prove the value of your programs, and continuously refine your strategy.
Creator Studio
Empower your comms team with user-friendly tools to create, schedule, and publish engaging content. The platform supports various formats, from news articles and videos to quick polls and surveys, making it easy to produce compelling communications.
Pros And Cons of Firstup
Pros
Offers a translation option to reach global employees
Great for internal comms
Seamless integration with existing workflows
Cons
Inability to make custom blocks
Might have limitations in structure and depth of features
Firstup Reviews
Total 20 reviews
4
All reviews are from verified customers
Rating Distribution
5
Stars40%
4
Stars35%
3
Stars10%
2
Stars15%
1
Stars0%
Share your experience
Enterprise, 500+ employees
“Great tool for boosting team engagement”
Pros
I can connect with my team members one-on-one instantly and the process is really smooth and fast.
Cons
Haven't run into any real issues so far, its been pretty smooth sailing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Enterprise, 500+ employees
“decent and customizable platform”
Pros
I find it simple and the analytics are quite detailed.
Cons
Getting support for new feature requests can be pretty frustrating and takes way too long.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
6
Functionality
7
Enterprise, 500+ employees
“Streamlined communication for our staff”
Pros
This platform has completely transformed how we connect with our workforce, giving everyone instant digital and mobile access to company updates and communications. It's opened up incredible opportunities for employee engagement that we never had before. The customer community has been useful too as we've made valuable connections with other communicators and administrators, and the in-person events they organize have been really worthwhile.
Cons
umm the team I work with changes pretty frequently, which can be disruptive. Coming from the Dynamic platform, there are several features we really miss and wish could be integrated here.
Rating Distribution
Ease of use
6
Value for money
3
Customer Support
4
Functionality
4
Frequently Asked Questions
Does Firstup offer an API?
Yes, the platform offers an API.
What types of pricing plans does Firstup offer?
The vendor offers three custom-based pricing plans, these are, Essential, Professional, Premier. Get in touch for a tailored Firstup cost estimate.
What other apps does Firstup integrate with?
Firstup software offers integration with Salesforce, G-Suite, Oracle and Workday, among others.
Does Firstup have a mobile app?
Yes, the system offers a mobile app.
Who are the typical users of Firstup?
Firstup features are geared towards retail, healthcare, manufacturing and hospitality industries.
What language does Firstup support?
The platform supports English.
What level of support does Firstup offer?
Firstup offers support via a dedicated help center.