Last Updated
Overview
Infor Workforce Management is a cloud-based labor management solution suitable for businesses of all sizes. While switching between employee files can feel cumbersome, the platform excels in scheduling, attendance tracking, and compliance. It streamlines processes, reduces labor costs, and boosts workforce efficiency.
Overall Rating
Based on 9 users reviews
4.6
Rating Distribution
Positive
89%
Neutral
11%
Negative
0%
Starting Price
Custom
Infor Workforce Management Specifications
- Attendance and Time Tracking
- Leave and Absence Management
- Workforce Planning and Forecasting
- Integration with Payroll Systems
What Is Infor Workforce Management?
Infor Workforce Management (WFM) is an enterprise software solution designed to help organizations optimize their labor force. The cloud-based platform provides a single, unified system for managing everything from employee scheduling and time tracking to labor forecasting and compliance. It uses AI and machine learning to automate complex tasks, reduce administrative burden, and provide data-driven insights. Infor WFM is built to adapt to the unique needs of various industries, helping businesses improve efficiency and boost employee engagement.
Infor Workforce Management Pricing
Infor Workforce Management Integrations
The software supports integration with multiple systems and platforms, such as:
- Microsoft Teams
- Zoom
- ServiceNow
- Marketo
Who Is Infor Workforce Management For?
Infor Workforce Management is ideal for a wide range of industries, including:
- Healthcare
- Retail
- Manufacturing
- Public sector
Is Infor Workforce Management Right For You?
Infor Workforce Management is an excellent choice if you're a large enterprise, especially in the healthcare, retail, or manufacturing sectors, looking for a robust and scalable solution. Its AI-powered features for labor forecasting and dynamic scheduling are standout capabilities that can help you reduce labor costs and ensure compliance with complex regulations. This software is particularly valuable for organizations that need to manage a large, dispersed, or hourly workforce.
Still doubtful if Infor Workforce Management software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Infor Workforce Management Features
Time And Attendance
The software provides a comprehensive time and attendance solution that simplifies the process for both employees and managers. It allows for real-time data capture, automated time tracking, and precise payroll calculations. Employees can easily manage their timesheets and time-off requests, while managers can monitor attendance and approve hours from a single, integrated platform. This feature helps boost payroll accuracy and overall workforce productivity.
Workforce Scheduling
This module uses AI-driven algorithms to align staffing levels with real-time business demands. It enables the creation of optimized schedules based on employee availability, skills, and labor forecasts. Managers can prevent scheduling conflicts, ensure adequate shift coverage, and maintain audit-ready records. The mobile-friendly nature of this feature empowers employees to access and manage their own schedules directly from their devices.
Labor Planning And Forecasting
Infor Workforce Management takes the guesswork out of workforce planning with its advanced forecasting capabilities. The system analyzes historical data and uses machine learning to generate highly accurate labor demand forecasts. By providing precise, data-driven insights, it helps businesses make more informed decisions about staffing, budgeting, and resource allocation. This feature is essential for strategic planning and managing labor costs effectively.
Patient-Centric Staffing And Assignment
Infor WFM offers patient-centric staffing and assignment capabilities designed for healthcare environments. It matches staff availability and skills with patient care needs, ensuring safe coverage and better patient outcomes. This feature enhances staff satisfaction, reduces burnout, and maintains compliance with care standards by aligning the right caregivers with the right patients.
Pros And Cons of Infor Workforce Management
Pros
Customizable pay rules handle complex union contract provisions
Easy configuration changes managed directly by business teams
Most configurable solution for diverse and complex labor rules
Timesheets and schedules are highly visual and intuitive
Robust functionality covering analytics, attendance, and optimization needs
Cons
Multiple steps needed for production environment change migration
Functional support less focused compared to technical assistance
Upgrades lack sufficient documentation and tutorials for adoption
Infor Workforce Management Reviews
Total 9 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars67%
4
Stars22%
3
Stars11%
2
Stars0%
1
Stars0%
Share your experience
Human Resources, N/A employees
More than a year
“Highly configurable solution”
Pros
Hands down, this is one of the most configurable solutions out there. I've seen it handle almost every labor rule without issue.
Cons
Support could focus a bit more on functional guidance as well as technical help, though our customer success manager has been very helpful.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Religious Institutions, N/A employees
More than a year
“simple yet functional software”
Pros
Working with this software has been enjoyable for me because of how simple it is to use while still offering complex functionality.
Cons
Searching for information in this tool could be improved, sometimes it takes longer than expected to find what I need.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Hospitality, N/A employees
More than a year
“Visual timesheets and schedules”
Pros
Timesheets and schedules are very visual, which makes it easy to understand for my employee schedules compared to similar tools.
Cons
Running this system properly takes a full team. Without enough internal support, it can be challenging which isn't this tool's fault but shows the upkeep and ongoing management needed.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Frequently Asked Questions
Does Infor Workforce Management offer an API?
Yes, Infor Workforce Management offers an Infor API Gateway.
Does Infor Workforce Management have a mobile app?
Yes, Infor HCM supports a mobile app called Infor Go available for iOS and Android.
What types of pricing plans does Infor Workforce Management offer?
Infor Workforce Management pricing is quote-based and tailored to each business. Final costs depend on factors like company size, industry, and chosen modules. Request a personalized Infor Workforce Management price quote for accurate pricing details.
What language does Infor Workforce Management support?
Infor Workforce Management software supports multiple languages and regional regulations. It includes English, Canadian French, Chinese, Japanese, and many others, ensuring accessibility and compliance for diverse international workforces.
What level of support does Infor Workforce Management offer?
Infor offers extensive customer support, including phone assistance and live chat options to help users resolve issues quickly.
What other apps does Infor Workforce Management integrate with?
The software supports integration with multiple systems and platforms, such as Microsoft Teams, Zoom, ServiceNow, and Marketo.
Who are the typical users of Infor Workforce Management?
Typical users of Infor Workforce Management are large enterprises and organizations with a significant number of hourly or frontline employees. It is widely used in industries such as healthcare, retail, manufacturing, and hospitality.